MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2469 results found
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Bug - Getting stuck in matchmaking and losing matches due to canceling
I had a premiere draft run going (with a really nice deck I might add) and what I noticed was that all of a sudden I had 2 losses instead of 1 after a match. The problem started when I was in a match queue. I waited for about 4-5 minutes before I canceled, since I didn't get paired with any opponent. When I canceled, my draft "wins/losses" hadn't changed but after the next game I had 1 more loss than earlier. The same thing happened for my "final" game. I had a score of 4 wins 2 losses (1…
2 votes -
Premier Draft: Game loss with no game played, stuck in long queue.
I was running through an LOTR Premier Draft event, queuing up with a record of 5-1 at around 2:40 EST on Friday.
I queued to find an opponent, however after 3 and a half minutes I had not yet been matched with anyone, which is unusual. I cancelled the queue and then requeued and was paired after only 15 or so seconds. I played out the match and won, however after returning to the premier draft screen, I saw that I had a record of 6-2 instead of 6-1 and my rating had also dropped as if I had lost…
3 votes -
Невозможно зарегестрировать колоду
При попытке вызвать друга на дуэль выдает ошибку
2 votes -
Mastery Pass rewards missing for level 70
Hello,
I’m the last mastery pass, I got up to level 85. After level 70 there should be a reward for every level of 1 card of rarity uncommon or above. I tried to vote on the same bug but just wanted to make sure I got my rewards so I put in this ticket.
Thank you,
6 votes -
Festival in a Box
I am probably not the only player on Arena who is disappointed that the Prices for the Festival in a Box Event are only available for people in the U.S. The entry fee is quite high (which considering the price is reasonable), but there is no incentive at all for Players outside the US to participate. I hope there can be different prices for players outside the US for such Events in the Future.
1 vote -
Cursed Token Doesn't Get Replaced
During the last Midweek Magic event, October 18th or so, I was playing a match in an eldrain premiere draft, the cursed token did not get replaced by the new token and instead persisted.
1 vote -
After dropping previous game at 6-2 in a DMU quick draft, I won final match and it still shows as 6-3.
After dropping previous game at 6-2 in a DMU quick draft, I won final match and it still shows as 6-3.
3 votes -
Bug: Sandswirl Wanderglyph
Hello, today i was enjoying a nice draft and i had an insanely good deck were i hoped i'll trophy with it, but the unexpected happened, i played the craft side of the sandswirl wonderglyph, but what happened is that my opponenet attacked, and then casted spells, which isnt possible while i have that card, first time this thing happened through the many drafts i played, how ?? Well i don't know you tell me how such a bug happened in the game play so eventualy i lost cause of that :(
1 vote -
Unable to choose second pack: Jumpstart: Jump In!
I played a few games of the jumpstart event, Jump In!. On my third deck choice, I was able to choose my first packet, but not my second.
On the packet selection screen, it showed that I had chosen the "Warriors" packet as "Packet 1" and the "Rock and Roll" pack as "Packet 2" but still requested I choose a packet. I tried choosing again, and it showed "Packet 3" over "Elves", and again I selected the other packet, "Roiling", and it showed "Packet 4". No resolution would get me out of the screen and into games, so I exited.
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278 votes -
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Quick draft not available
I was working my way through the spark quests and encountered the first bit of trouble when I was supposed to do three jump-ins. The first one worked like a charm, when I didn't get the second one after my second win I figured I had to resign and do another one, however that win didn't put me on 2/3 and resigning for another time and jumping in for a third win also didn't help.
However, the next day this quest was replaced by one asking me to do a quick draft. I didn't get the reward for doing the…
1 vote -
Event khan of tarkir
Like many other events, the app crashes during matches and it implicates i lose one of the 3 matches needed to get out of event
1 vote -
Servor issue
I have a servor issue
Servor is freezing a lot and I
can't acces the servor after bug unless rebooting my PC.
So the servor think I'm AFK and my opo win the game...
As a csq,I"ve lost a big amount of games without fighting...
can you please give me the process to fix this issue
No big deal if it's non-ranked game, but for ranked one or paid events, it is a real mess !1 vote -
MoM pre order bundels is stil lockt and keep giving my tokens but dont give them
MoM pre order bundels is stil lockt and keep showing my giving my tokens and rewards but dont give me them any way
6 votes -
the pizza box : jankathon championship 2023 -
event cancelled - cause : bug arena - I've been waiting for this event for a year and have blocked my plans
2 votes -
life
Talion, the kindly lord, has a bug that ignores the card's stated text. Instead of only loosing life when I cast a card of the chosen CMC against my opponent using the fairy, I lost life whenever I cast a spell of any mana cost.
2 votes -
lost connection during draft
was during a premiere draft event. as the draft went to the 3rd pack.. my screen just said waiting on connection to server.. i could see some movement behind screen like draft was still going.. i close game and re-enter but missed several picks of draft. it auto drafted most of the 3 pack for me. ruining my draft.
2 votes -
Reward not gained after event was closed
I just launched my last game of bo1 draft in wilds of eldraine, 3 mins before the event closed. I won the game but I don't think I received the reward. It was on my mobile and the app just redirected me to the event page, without my current progress, like I didn't registered for it and I couldn't access it after I came back to the home page.
Anyone already had this issue ?1 vote -
Can't bargain properly
Stole an opponents creature using Eriette's tempting apple. It had an attachment attached to it. When I cast a spell with bargain (Archon's Glory) I couldn't sacrifice the enchantment. The only option was the apple artifact.
During a Quick draft game.1 vote -
Bug - Yargle Day Event
In the event that ends soon with the all black or black multicolored decks I just played a white/black deck. The opponent played a front and copied an ability that said when said creature attacks pay 1 mana and it gains indestructible until end of turn. He copied that ability but it gave the frog indestructible permanently instead of having to use that ability and pay the mana cost. That error cost me that match and bonus points
It's the yargle day event
1 vote -
Remove Alchemy from non-alchemy constructed events
How and why is it possible to use Alchemy cards in Artisan events that grant access to RARE and MYTHIC cards from random alchemy cards spellbooks? How is this in any way fun or fair in an Artisan event?
1 vote
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