MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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240 results found
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Problem during premier draft
Dear Wizard support,
I was in turn three of my game not able to play any cards. I needed to shoot the client down and restart but I was not quick enough and lost a turn. In the end I lost the game due to this. Please refund my 1500 gems for premier draft. I have attached logs.
2 votes -
Draft event quality
I will not waste my time or money on your draft events any longer. After years of trying to enjoy these drafts I have to say that it is incredibly disappointing that you haven't made some sort of fix to help with the fact that we can't play within our pods. I understand that time constraints don't allow it to be possible restricted BUT there could be other means tested to help. The fact that I face FOUR very stacked Black/Green Elf decks in a row. That is completely impossible in a normal draft situation. There has to be some…
3 votes -
Powerd cube draft - isue with palax wave
Hi
I have faced issue during one of my games when plaing Powered cube draft. I have been plaing on my phone and enterd full control mode.
My oponent have Paralax wave at the battelfield and I had 2 creatures in play and "Cathat Commando" in hand. At the begining of combat my opponent removed my 2 creatues using paralax wave. Then still in begining of combat before moving to declare atacheckers step I have played cathar commando and sacreficeed it to destroy oponents paralax wave. My creatures have retured to the bathelfield and since 2 of them had hase…1 vote -
1 vote
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Cube
Hola, en cube a pesar de haber ganado, me lo contó como partida perdida y eso evitó que pudiera seguir jugando y ganando recompensas.
1 vote -
Predatory practices from Wizards of the Coast
the past year, I've felt Arena has become more predatory in its practices. A lot of events cost a lot more for no good reason and physical products are being offered as rewards for extremely expensive events. These events are similar to sealed and draft but made harder to win the prize artificially (usually by reducing the number of losses you're allowed from three to two). A lot of the time, they don't give you anything even if you win some of the games. It's dangerous and it's exploiting people, especially with it's limited time access.
2 votes -
Play Draft agains your pod
Why not implement a real draft in Arena ? Players who want to commit to that kind of draft will play it, and it's fine. Drafting and playing against a random opponent from another draft feels really weird. You could still have BO1, so it's not too time-consuming.
1 vote -
all target spells failing to destroy anything
all my destroy target/land spells just don't do anything
1 vote -
Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
skewed match making
In paper drafting you have a pool of cards and only one or two players can draft the archetype because of limited resources. So if in Lorwyn you make an elemental deck you would expect to be one of two players in that archetype. You should be playing other archetypes. I just played 3 elemental decks in a row against my elemental deck. And we all had good cards. That scenario wouldn't happen in a paper magic setting.
I also feel that this constantly happens. You play your own archetype when you should be playing against other
2 votes -
Mystical Tutor Bug
Last night I had a strange occurrence in an Arena Powered Cube game.
During the end step of my opponent's 2nd turn, I resolved a Mystical Tutor and put Time Walk on top of my deck. When my 3rd turn started, the Time Walk went to the graveyard and I drew a new card, despite neither player having done anything. I've outlined the steps of what occurred below in Reproduction Steps.
My T1: Land, pass.
Opp T1: Land, pass.
My T2: Land, pass. (holding up Mystical Tutor).
Opp T2: Land, pass. During end step, I cast Mystical Tutor, and put…2 votes -
Can't pick cards in a quick draft
I joined a quick draft, but can't pick cards. A card is selected but not transferred to the deck. And it is stuck there.
1 vote -
Not getting gems
After my last Quick Draft i dont get my gems !!!! Please i neeed them , heeeelp
1 vote -
Sparky button not working
Sparky button to play against AI reward Teferi Sleeve and Emote not working and 'Unlock Play Modes' missing
1 vote -
Sparking and no daily quest
Sparking keeps appearing in “You have a quest to complete” every day, and the daily quests are not showing up—only the 15-win missions are appearing.
7 votes -
MTGアリーナ実績解除のバグ
デッキ調整のためにsparkyと戦っていたら、ヒストリックの試合を150試合プレイしたときに達成されるはずの実績が達成されたことになってしまいました。これはおかしいと思います。ウィザーズに直接問い合わせしたら、こちらの掲示板に案内されました。不当に利益を得たとみなされてしまわないかが心配です。
1 vote -
Stop Nerfing MTGA Powered Cube
Why are you continuously removing powerful cards to create a watered down version of a Vintage Cube?
Where is the consideration for the players that like high powered magic and would like to see staple cards (Guide of Souls, Fable of the Mirror Breaker, Gut, Bombardiers) return to the cube.1 vote -
Standard Event Prizes
Look I'm not here to **. I'm not looking for a refund and I know I'm bad. But the rewards for the constructed standard event. Both best of one and best of three are **** dogshit. Respectfully. I had 10K gold. I had really good deck imo. Thought why not give a try. I got both magic'ed and **** on at the same time so bad. Went 0-3. Spent 2500 Gold (2 & a half packs equivalent) Got back, wait for it . . . . . . 25 Gems. **** that ****. But I thought ah, bad…
2 votes -
Orb redemption did not work. I've lost an orb and the redeemed card.
I tried redeeming an orb to get the card Grub, Storied Matriarch. I used the orb, then I could not find the card in my collection. I am using Windows 11. I've attached prints to show where the error occurred. Please help me out with this. Thanks.
1 vote -
1 vote
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