MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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240 results found
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draft : deconnection & difficulty to join back
Draft didn't work as expected, many bugs when joining and joining back this morning
1 vote -
Premier Draft Game did not record Win or cards played.
I won a Premier Draft game and was reward none of the following:
a. Draft win progression
b. Daily win progression
c. Quest progression (Cast green/red spells)Match ended at approximately 9:12AM US Eastern Daylight Time
3 votes -
Pick 2 draft tmnt
Since today when I want to start the Pick two draft of tmnt it says unable to start draft please try again later. Other events work
3 votes -
My pick 2 TMNT draft wins did not register. Already won 2 wins.
I already reach mythic playing pick 2 TMNT drafts. Hoping to improved my mythic rankings. Played today afternoon and won a game. I noticed that my win didn't register. Still at zero and quest also didn't moved. Tried playing again tonight and still won but my win still at zero. I'm 2 - 0 now. I hope this can be fixed. Im trying to improve my mythic ranking.
8 votes -
Not getting credit for cards played or games winned
Not getting credit for colored cards played or games winned.
6 votes -
Quick draft foundations bug
Sto giocando un quick draft foundarions, ho fatto 3 vittorie ma non me ne ha riconosciuta nessuna, come punteggio resta sempre 0w - 0L, non vengono riconosciute neanche dalle daily quest.
4 votes -
No rewards for winning, ranking not updating
Not getting rewards for winning, win count not increasing, ranking not changing after wins when I am in mythic.
And now have spark rank.
Nice to know when you are in the top 1500 mythic and you win games you dont actually increase rank due to a bug, then have to struggle for 40 minutes to figure out on which page redirect you need raise a bug, probably only to get a new common card skin for the issue, rather than the 20 play points you would have gotten along with all teh other rewards the 10 wins would have…14 votes -
Quest counters not updating
My quest counters are not updating. I logged out and in, restarted the game, repaired the games files and still not updating.
35 votes -
Quick Draft UX Feedback: Earlier Countdown Timer + Upcoming Set Preview
No "Ends in" timer appeared on the Quick Draft tile before the set rotated out. Other players have reported the same issue. For a paid event format with a predetermined rotation schedule, this information exists server-side and should be surfaced on the client with at least 48 hours notice.
Additionally, there is no in-client way to see what Quick Draft set is coming next. A "Starts in X" label on the upcoming set tile would solve this and is clearly feasible given how other events already display start timers.
These are simple UI changes for a paid event. Both should…3 votes -
no countdown
The TMNT quick draft never had a countdown timer so i purchased one last night to come play today to find out it was over with haven't even played a single game
3 votes -
No End of Event Warning Quick Draft TMNT
No countdown warning for TMNT quick draft. I drafted a deck last night thinking I had time to play it out and didn't even get to play a single round!
2 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
draft
There didn't seem to be a countdown clock for the end of the TMNT quick draft ending. I paid, drafted a deck, played a game, and within 12 hours it was gone without warning.
4 votes -
Teenage Mutant Ninja Turtles Premier Draft
Yesterday I wanted to join a Teenage Mutant Ninja Turtles Premier Draft by spending my draft token, and when I entered and spent it, it took me to a March of the Machines draft that I didn't want, but it was too late.
1 vote -
starter deck duel has resume even when finished
The start deck duel event can not be resigned (or cleared in any way) after you complete it. It is then stuck in "resume" status until the heat death of the universe. please for the love of god give me a way to clear this off of my current events, it has driven me nuts since i started using mtga years ago.
1 vote -
desconnection
I was playing in Arena and the game stopped to work, in the midlle of one event. Due to the issue I have lost not only the game but also the possibility of going on in this event. Besides that, I was winning the game. I Have attached one screenshot. It was strange because i was able to open the menu and the sand wathces were working, but I couldn't exit, reconnect...
1 vote -
「クイックドラフト参加券」が、ジャンプインを5回終わらせても貰えない
チュートリアルをスキップして、「ジャンプイン参加券」を合計5枚貰いました。その後、ジャンプインを5回行ったのですが、貰えるはずの「クイックドラフト参加券」が貰えません。
一緒に始めた友人は「クイックドラフト参加券」を貰えていたので、私がバグで受け取れてないのか、何かの条件を満たしていないのかわからないのですが、
バグであれば補填をお願いします。1 vote -
draft bug
estava jogando um quick draft e o aplicativo fechou, demorou a reiniciar e depois começou a carregar uma atualização...
1 vote -
Jump-in
I've had a problem with the Jump-In event for about a year now, and customer service hasn't been able to fix it. The event gets stuck on the theme selection screen, and when I choose the second package, it redirects me to the home screen. I play on both PC and Android, and I've reinstalled it several times on different devices, so it's not an installation issue.
2 votes -
Feedback
I find that events the game enjoys just giving me all 15 or 16 of my lands 5 turns in it has done that for about 5 events now and i am getting sick of it fix your "rng" because this is not how it actually works it has ruined events for me seeing how i have at least half of my deck as some sort of interaction out of 23 to 25 cards i have tried putting less lands and it still happens the last game i had 15... and it still just gave me all.of them.3 games in…
3 votes
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