MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
2458 results found
-
[OTJ] Can’t find opponent in standard event after update and 7th win not recorded
Prior to the OTJ update, I went 7-2 in the event (won it) but my last game wasn’t recorded as the game shut down went it tries to reconnect with the lobby.
After the update, I went back to 6-2 but the game can’t find me any opponent like it tries to match me with 7wins opponent (which is impossible). It makes me wait forever in the waiting opponent screen.
How to solve this and keep playing standard event ?3 votes -
product suggestion
Ranked Ladder not working after OTJ update. When playing OTJ premier draft event, the ranked ladder is not visible and ranked matches are not an option.
2 votes -
Stuck in queue (quick draft & starter decks event)
After the recent update I cannot play quick draft nor starter decks event, I stuck at "waiting for oponent" screen. I had waited 6 minutes and nothing. I have tried multiple times, I have waited for 3-5 minutes for like 5 times and nothing, no match. Normal constructed find match worms fine.
7 votes -
quick draft currently waiting
quick draft stucked to "currently waiting" screen.
can't face opponents15 votes -
quick draft
Não consigo achar uma partida no draft rápido de cavernas de ixalian, aconteceu após a atualização do novo set dos fora da lei, fica procurando mas não acha nenhum oponente, detalhe que eu consigo jogar ranked standard normalmente, só o quick draft que está assim
5 votes -
Cannot find matches.
As title says, when the update hit, I was in the middle of a Premier Draft Event for MKM. Trying to requeue but have been waiting for almost 30 mins.
7 votes -
Quickdraft matchmaking doesn't work
Matchmaking for quickdraft doesn't work. When starting a game it makes you wait for the opponent for about a minute and a half. Then when the game finally starts it's a draw.
3 votes -
Jump In! says "claim" but won't let me claim anything or play
I click on the "claim" button, and am trying to claim my card and build a new deck for Jump In! but it just says "waiting for server" and won't let me do anything
5 votes -
Bug: Repulsive Mutation
I cast Repulsive Mutation, X=1, with an opponent's Topiary Panther on the stack. I had a 3 power creature, and they had 2 mana open. I clicked my creature, clicked the Panther on the stack... and nothing. My opponent paid no mana, there was no red "wub wub wub" notification said the spell couldn't be countered, it simply resolved.
My best guess is what happened is that the client failed to register me clicking on the Topiary Panther and simply... did not warn me, which caused me very directly to lose the game. This shouldn't happen, for multiple reasons.
If…
1 vote -
Possible Exploit
It could be nothing but it was weird timing. I was about to win the game and the other player timed out and caused the results of the event to not be logged?
1 vote -
Daily Quest Issues
My daily quests won’t complete. I play casting the specified spell colors and the counters never count up. No matter how many spells I cast of the correct spell color it stays at 0. I have refreshed the quests but still nothing.
3 votes -
Frodo, Sauron's Bane not winning game as ability intends
In numerous games I have completed the necessary parts to trigger Frodo Sauron's Bane card effect but it does not trigger. These are;
- Have the ring tempt you 4 times
- Active Frodo's ability on that turn
- Inflict player damageI have lost 3 ranked games because of this. These are all on android and I am not sure if I can collect logs from this device?
I would highly appreciate your help, thank you!
1 vote -
1 vote
-
Midweek Magic Bug - Can’t start a game
Perhaps it is me or iOS but on my iPad this week, the Midweek Magic: Gladiator Community Spotlight games fail to start. I have tried multiple times and even restarted the game but to no avail. I click play, it says currently waiting, then waiting for opponents, and proceeds to wait for minutes without starting and after 60 seconds allows me to cancel. I am unable to actually play games for the event, please help.
4 votes -
draft does not track wins or losses
In Premier Remix Draft: Artifacts, I keep playing games and they do not get recorded. After every game, victory or defeat, it keeps showing that I'm 0-1. It's cool to get free games, I guess, but my deck is sweet and I would have gotten to 7 wins, but no reward.
2 votes -
Jump in event: picking packs failed
jump in event: I picked wandering and caves but it went back to the home screen every time I try to access the event a second time it only shows that I picked the wandering pack and won't let me do anything else.
2 votes -
Golden sealed
April Fools Golden Sealed crashes mobile app upon opening the packs.
I do love the concept and will try it when I get home!
1 vote -
No MKM quick draft
scheduled event not in game
1 vote -
jump in blue mission bug
Jump in blue mission not progressing even though i have completed jump in 5+ times, making sure to get the win and collect the rewards each time.
3 votes -
Phantom Losses during Limited events
Two of the last three events I have entered have given me a “phantom loss” where after deck building , my deck appears with a triangular exclamation point error message and I start the event with one loss. This happened during my first attempt at the MKM arena open, where I was upset but wrote it off as a fluke, and again just now in MKM draft. I don’t know what I am doing to cause it, but it is very annoying and makes me not want to play since I am playing at a disadvantage to everyone else.
Please…
2 votes
- Don't see your idea?