MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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240 results found
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There seems to be no playable limited events going on
It's strange, but I don't see any playable limited events as of 3/17. Please add something playable.
1 vote -
Game Crash During Deck building
I was building my deck after drafting it, when I added a basic swamp to the list and suddenly the pointer started loading (rainbow circle) and the game stopped working completely. I can't even open the “report a bug”. If I reopen the game the same thing happens again, I'm sad that I cannot play the deck that I built now.
3 votes -
On the play on the draw
There is no reason I should be on the draw every single game of a draft. Half the players in the pool were on the play in the last game they played. Your match making should be able to account for this to reduce variance.
2 votes -
Color challenge freeze
In the color challenge event. Viewing the selected deck and then hitting the back button causes a hang on the “waiting for server” screen. The only solution is to force quit and restart the app. This happens consistently with every color deck. Leaving the page by selecting from the menu in the top bar however does not cause a hang. Only the back button.
Playing on an iPad Pro on version 2026.57.20.4110.1247675.
2 votes -
Bug with card The Last Ronin
I was playing the Arena direct collector TMNT,
And my opponent plays the card The Last Ronin, and on the second step of the card, it says it mills 4 cards. My opponent had 3 cards in the deck but milled 0.
5 votes -
I haven't obtained the card yet
I haven't received the cards I picked in Quick Draft
1 vote -
Give Daily and Weekly reward Progress for Direct Games
I mostly play Gladiator against other players using the direct challenge feature. So I often complete my Weeklies but get no daily or weekly gold progress. This is punitive and punishing to players who want to play unsupported community run formats with no official queue and players who just want to jam with friends.
I presume it's the way it is to prevent abuse, but it's been a long time and we deserve a better solution.
1 vote -
game crushed during draft
Game crushed during my game while drafting, I lost my last game and lost all the gems for nothing, is it possible to have them back?
1 vote -
Tired of Historic Brawl matchmaking
Dear WOTC,
I'm really tired of the matchmaking in Historic Brawl. Out of the last 30 games I have played using Glarb, Calamity's Augur as my commander, I have been matched about 15 times against Ajani, Nacatl Pariah, 5 against Nashi, Illusion Gadgeteer, 5 against Rusko and 5 against Tamiyo, Inquisitive Student. All of those "commanders" are banned as commander in Duel Commander and or are Alchemy Garbage. If you aren't going to actually maintain a healthy ban list for the format and separate alchemy from it, I'm quitting it completely. Most of the time I end up rolling my…
2 votes -
Game freeze during quick draft events
Quick draft Eclipsed game. Game froze on opponents action they timed out, game still frozen. Request refund
1 vote -
Game not rewarding packs and tokens it promises
The game says you get 3 packs + gems for winning 1 game, then 3 packs plus gems for game 2-7 but no matter how much you win it only rewards you the last milestone. Please can i get a refund or be awarded the missing packs/Gems?
1 vote -
Fehler
Als ich gegen den Spieler neo spielte, ist der gesammte Bildschirm eingefroren und nur mit X raus kam!
1 vote -
Pick 2 Draft TMNT only let me play 2 of 3 games
After completing my second game in the Pick 2 Draft for TMNT, it didn't let me play the 3rd game. Only option was to pay and start a new draft! I did get a reward, but it could have been a better reward if I won my 3rd game.
2 votes -
The game froze and I lost the match
The game froze and I lost the match during a premier draft game. I want my gems back.
1 vote -
Can't claim draft prize - draft locked
I finished a pick-two draft 4-1, but instead of "claim" button i have "home" button. I didn t get my prize for 4 wins, instead got returned to main menu. I restarted the app. Then my win count reset to 0 from 4, and i still have to "home" button in place of "claim" button and get claim my prize or start a new draft
1 vote -
draft
I am writing to report an issue that occurred during a Draft match in MTG Arena which resulted in an unfair loss.
During the game, my internet connection was functioning normally, but the client appeared to be bugged. My timeouts were being consumed automatically even though I was connected and able to see the game board. However, I had no option to take any actions in the game (cast spells, declare blockers, or interact with the interface).
As a result, the match was lost due to timeouts despite my connection working properly. This appears to have been a client-side bug…
1 vote -
Kicked out of a Game in progress
Last Night during TNT premier Draft, i was literally kicked out of a game i was winning ( i was more than 20 points ahead and my opponent had 2 points). Unfortunately, I don’t have any screenshots because it all happened very quickly. I was leading 4-2, but this JOKE was counted as a defeat.
1 vote -
draft
Game freezing after playing card
Game freezes after playing a card. Sits like it is waiting for me to hit thr resolve button that doesn't exist. Then times out and I lose due to timeout.
1 vote -
Bug unable to pick up cards at the draft, lost all my gems
Bug unable to pick up cards at the draft, lost all my gems
1 vote -
Midweek Magic Achievement Stuck
The Midweek Magic Achievement is stuck at 48/52.
Last week I checked between games and it was not moving up. I thought maybe once the event is over all 3 will be counted at once but no.
This week, I've checked prior to the games, did my 3 Standard Pauper wins and it's still stuck at 48/52.
2 votes
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