MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2482 results found
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Draft Picks Not Appearing
Several of my picks in the OTJ draft were not added to my draft pool. They were both Freestrider Commanders after I had already drafted one.
2 votes -
Thunder Junction drafted regular premier but playing against alchemy decks
I'm pretty sure I joined and drafted a regular Thunder Junction premier but I get matched against players that has drafted Thunder Junction premier alchemy. I did not see any alchemy cards during drafting and now I get destroyed by cards I've never seen before and never got to draft.
1 vote -
Bug with premier draft
I experienced a big with my latest TOJ premier draft. I had several short connection issues. After reconnecting, I could play my mainphases witch led me to loosing the draft. I kindly ask for a refund here. Thanks
1 vote -
terror of the peak add
Terror of the peaks did not trigger when targeted by opponent removal each game.
1 vote -
Shapeshifter not recognizing
Having a shapeshifter on field (Lazav, familiar stranger) did not trigger as an outlaw (Mine Raider). This appears to be a reoccurring issue with Shapeshifters, as I noticed other threads (involving other shapeshifter cards) having a similar issue.
1 vote -
Not Technically a bug, but Arena open not giving minimum reward for draft 2 if not played is incredibly frustrating
I don't know if this qualifies as a bug or not, but I qualified for the Arena Open day 2 draft 2 today, but wasn't able to draft during the 12-2pm PST window. These very tight time blocks are frustrating to begin with (especially needing to wake up at 6am on a weekend), but in this case specifically, the minimum reward i could get for going 0-1 was 5000 gems. However, because I did not use the token, It would have actually been better for me to lose an additional match in the prior draft, so that I get the…
2 votes -
vvvvvv
Notice during a premier draft that a card in the last expansion has this text: vvvvvvvv
2 votes -
Jump in Event - stuck
I encountered an error with the jump in event.
I have MTGA arena installed on my windows 10 pc and my iphone X.
Recently I was playing jump in on my pc.
I left it logged in at the jump in event, but i guess it timed out (I had to leave the house)
I continued playing on my Iphone, resigned the event and rejoined, selecting two new packs, continued playing on my iphone.
Afterwards, when I got back home, I continued playing on my PC. I reconnected and It was still on the jump in event, but still showing…2 votes -
Please have support contact me
I am very upset! I tried to log on this morning to play in day two of the event I qualified for, and it would not display an option for me to join. I have missed the tournament now and after spending lots of money on gems. I need this to be addressed.
1 vote -
Product
Bonjour, je vous contact pour vous partager ma frustration et ma déception vis à vis du scellé play-in de ce week end. Premièrement, payer 4000 gemmes soit 20€ pour un event fantomatique j'appelle ça du vol, mais se retrouver à faire 2 défaites pour 0 victoire avec un scellé dantesque qui mérite au moins 5 victoires les yeux fermé, ça m'écœure. Qu'on me parle pas du niveau d'expérience requis pour ce genre d'événement, car avec 7/0, 7/2, 6/2 et 5/2 comme résultats à mes derniers scellés, je me sentais en plutot en confiance. Là encore, on paye 2000 gemmes et…
1 vote -
Bug QuickDraft "Outlaws of Thunder Junction"
I encountered a bug with the "Conduit Pylons" card. I had two on the field and the mana needed to get them to give me 2 white colored mana. When I tried to manually tap the second "Conduit Pylons" to get the second white mana it did not add to the previous one leaving me with 1 white mana. This did not allow me to play the "Final Showdown" card and lose the game later. Unfortunately, I was unable to record this so I cannot attach any video.
1 vote -
Bug on OUTJ draft
There was a bug on my spree trigger. That lost me the game. Want a refund of gems
1 vote -
draft frozen during JOTC
My draft was ruined because spree option crushed on my 2nd game
1 vote -
Draft Issue
I was kicked out during pick phase in draft, let me skipping 1 or 2 choice ( 1 for sure), was so sad coz i save my gem for that event. wish i can have a free draft token back or some. thanks in advance
2 votes -
Quick Draft: event ended despite not losing a 3rd match.
Event ended despite not losing a 3rd match.
3 votes -
Premier Draft W/L Bug - Game Counted as Both
I was playing Premier Draft OTJ, and on my sixth game (which I entered with a 3-2 record), I won, but when I exited the match, the game had registered as both a win and a loss. My record had gone from 3-2 to 4-3 instead of to 4-2, thus ending my draft prematurely. At the same time, the game suddenly started using significantly more (a little over double) of my computer's memory, and eventually my computer's memory maxed out, and MTGA crashed. I have attached the log that I pulled after I was able to restart the program as…
2 votes -
Snakeskin Veil not working during Quick Draft Outlaws
FIVE TIMES I had the mana and one or two Snakeskin Veils available during battle. All five times, that instant was not an option either before selecting blockers or after selecting blockers. I could have taken out several of his creatures if that had been working, but because they did not work, I lost the game. When I practiced with a similar deck against the bot Sparky, that instant worked fine, but not in the event game. I will upload two screenshots and have many more if you want them. I also upload the log file.
1 vote -
The number of missions to complete the "Jump In!" event 3 times has been reset.
The number of missions to complete the "Jump In!" event 3 times has been reset.
The number of missions to jump in once and complete the "Jump In!" event three times was displayed as 1/3, but when I restarted MTGA, the number was reset to 0/3. It was.
The same thing happened to me before, but at the time I thought it was just my imagination.
I am reporting this because the same thing happened again.2 votes -
Getaway Gamer
In a draft, I used Getaway Glamer on a 3/2 Rattleback Apothecary. The opponent also had Nezumi Linkbreaker (1/1) and a Mine Raider (3/2). The Getaway Glamer did nothing and instantly went into the graveyard. I would like a refund on my draft, thank you.
1 vote -
caiu a conexão co o servidor durante o draft
estava no meio da partida e a conexão caiu com o servidor e não consegui reconectar a tempo de continuar a partida mesmo apos varias tentativas.
1 vote
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