MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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240 results found
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Game freezing in android
Hi, I've been getting rare freezings lately in my Android device. I don't know the activating pattern, but it always seems like it's my opponents turn to act but it's actually mine, like a normal disconnect, but it won't actually show the waiting to reconnect message or even attempt to. Also my internet is working fine and have happened too many times to be related to that. I can interact with the user face, but not the cards or the abilities on the stack. Also if I restart the game it won't let me back into the game, and go…
1 vote -
Unable to perform game actions in pick two turtles draft
I cracked a mutagen token to put a counter on a creature and the game froze up causing me to time out of pick two draft
2 votes -
Pick two cards TMNT DRAFT event
I was creating my deck for the event when it suddenly promoted that deck craeation failed. It kicked me out and had to work my way back to that event but when I tried again the same error happened. I opted to exit the app and restart again. When I logged back in it appeared as if my game ended. Because it was requiring me for gold or diamonds to play. I haven’t even built and played the deck I drafted. I lost 1 draft token because of this.
2 votes -
I played Lorwyn Eclipsed pre release in my wpn store, but i didnt receive any boosters/code to redeem in magic arena. How to solve it?
I played Lorwyn Eclipsed pre release in my wpn store, but i didnt receive any boosters/code to redeem in magic arena. How to solve it?
1 vote -
Android client not rendering text
I bought a premier draft, and could not read types or stat lines. The draft was unplayable. I've waited for an update so i could try the mystery deck i built, but that doesn't seem to be coming
2 votes -
bug na gameplay de um draft
estava jogando um draft, e logo no inicio da partida, no primeiro turno do meu oponente que era o primeiro a jogar, uma carta do meu deck foi para o grave, sem nem ter começado o jogo, e durante o turno do oponente. ele passou o turno, eu baixei minha primeira land, e quando passei o turno para o mesmo, uma carta foi descartada da minha mao (???), eu tinha 7 na mão neste momento, nao tinha usado nenhuma magica nem nada. como se não bastasse, após isso, não consegui conceder a partida, tive que fechar o programa direto. Perdi…
2 votes -
“Missing” daily challenge
Hello, I would like to request information regarding the daily refresh of the three “daily challenges.” For the past few days I have noticed that one daily challenge is marked as completed at a time when I was not playing.
Since I use only one device and I have not received any login emails from other devices, I would like to ask you to check my account regarding the completion of the daily challenges.
As they were not completed from my device, I assume that either there is a bug or they were completed from other devices that do not…
0 votes -
Refund of coins or gems for 0-3, 1-3, 2-3, or 3-3 in drafts
Hello,
I would like to make the following general suggestion for improvement for MTGArena : The game is very frustrating when you invest a bunch of gems or coins in a draft and then lose those hard-earned gems/coins due to the algorithm, etc., because you go 0-3, 1-3, 2-3, or 3-3.
I therefore suggest that a player be refunded all coins or gems if they go 0-3, 1-3, 2-3, or 3-3. This would improve the gaming experience and encourage more people to draft. This would also attract more players to MTGArena and encourage them to try out unusual drafts that…
3 votes -
Powered Cube Draft Freezing
I spent a draft token to enter the Power Cube Draft and played a few turns. I tried to sacrifice a food token and I thought it was my opponents turn to cast an instant and the timing rope appeared. I thought it was my opponent taking time to disrupt my life gain but it froze. I exited out of the app and when I came back in it registered my game as a loss. I thought no problem I'll just start another match and then it happened again. This time i cast a sorcery and in response my opponent…
2 votes -
Game freezing
Since a few days, I often experience Arena freezing mid-game (Android Phone). This happens once every 3-5 matches at random times. Usually I manahe to restart the game in time to rejoin the match, but just now it did not work and I was awarded a loss. This is quite frustrating as it was in a premier draft event that I paid for.
14 votes -
Two quick draft games with Lorwyn Eclipse crashed.
I was in the fourth game of the Lorwyn Eclipse quick draft when the game froze. I couldn't make any plays, I tried to restart the game but my time had run out. The same thing happened in the fifth game. In the following games everything went well.
2 votes -
Comet, JiRock - am I blacklisted? are you gangstalking me?
Hey im playing powered cube and my opponent played comet and he rolled two 6s in a row for two turns in a row and I kind of just got run over by that. This didn't really feel like playing magic, I think you're running some kind of numbers game with that one, so I want some kind of gem refund for my traditional cube event from you people. It doesn't even you cost money. I also think you should fire whoever suggested putting the stupid dog in.
THEN, I played against JiRock, the guy on formidable speaker??? I need…
1 vote -
Game freezing after damage when attacking
Twice in one Lorwyn quick draft, game has frozen in the damage step while attacking. Forcing a hard reset and giving two match losses in the paid event.
I would like my entry fee back. I understand that connection issues happen, but this is unacceptable.
10 votes -
Not getting cosemetic reward in MWM
This time (25/02) and the previous MWM (18/02) when I got my 3rd win the server produced no reward upon completing its "Waiting..." procedure. It happened to me before with some of the previous sets and also after the alchemy set release, iirc. I suspect that it tries to reward me with an alchemy card style and I already own most of them (well, for A-ELC and A-EOE I own all of them) so it naturally gives me nothing. I believe it is a bug as it should pull from a larger pool of styles than the last alchemy set.
1 vote -
BUG Mastery pass is mixed between Lorwyn and Turtles
BUG Mastery pass is mixed between Lorwyn and Turtles
1 vote -
lorwyn with changeling bug 2 - Curious Colossus turned oppo giant into 1/1 coward that still gave giants double strike
Following the issue reported yesterday with champion (looks like this is now fixed - thanks) I played curious colossus which turned my oppo's creatures into 1/1 cowards as expected but their Boldwyr aggressor still conferred double-strike abilities on giants that were played after (despite the ability on the boldwyr being greyed out)
3 votes -
Arena Limited Championship Bug
One of my records in Arena limited championship should have only one loss but it registered as two.
2 votes -
problem in event
i had a problem in an event. i used a removal, paid the ward cost and the creature didn't get exiled, and i ve lost the match and also the moen i ve put into the event... this is a big ********.
it is not the first time this happened i always got f*** for arena bugs
1 vote -
Downloading Files when disconnecting
I experienced a critical client bug during an event. After a momentary connection interruption, the client froze, forcing me to Alt+F4. Upon restarting, my login credentials were forgotten, and I was hit with a mandatory 2GB update. My internet connection was stable throughout this process. Due to this technical failure, I was unable to rejoin in time and lost the match.
I would like to be refunded
3 votes -
Cinder Strike on a BlossomBinded Creature
I was not able to blight MY own creature with cinder strike. Please explain..
1 vote
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