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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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29340 results found

  1. Teferi's protection missed

    No puedo encontrar la carta Teferi's protection, me apareció en un sobre en el MTG online y no puedo encontrarlo entre las cartas para agregarla a mi mazo.

    I can't find the card Teferi's protection (strixhaven). I got it from a pack but now I can't find it even looking for his name!

    1 vote

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  2. Suggestions about 2021 roadmap

    Collection Interface Improvements :

    • More statistics (player, games, decks...)

    • Collection progress (with completion's rates for each set)

    • A visuable and researchable Vault (with a little more content...)

    • More tags on open cards (First, 2nd, 3rd, 4th, Vault)

    Deck sharing : don't forget the possibility to invite any opponent as a friend!

    Play Blade Rework : more clear, between Bo1/Bo3, Limited play/Constructed play, Events...

    Other things :

    • Duplicate's protection for any rare/myth in the game

    • More rewards in events (add gold to all events currently only offering cosmetics, for example...)

    • A "challenge" mode or event (like DotP games), for fun...

    • More…

    3 votes

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  3. the card seasoned hallowblade should be banned or reworded correctly!

    It tricked me the first time I saw an opponent use it, but basically it all comes down to colon placement.

    Discarding is part of the cost to activate the ability, but tapping is not.

    So you don't have to be able to tap it to make it indestructible, and therefore it doesn't have to be tapped to activate the ability.

    the card is written to make someone think that tapping it while its untapped it part of the cost, and therefore it shouldnt be able to become indestructible if its only tapped. you jerks shouldnt be writing cards that…

    1 vote

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  4. Can’t see my friends anymore

    Since 2-3 days when I log in on my iPhone, I can’t see my friends in my friendlist anymore. After restarting and reloggin it still don’t shows it.. please fix it.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  5. Mythic cards animation stopped appearing

    The mythic cards animations no longer appear after casting of cards. This started all of a sudden and was working fine before. I’m using iPad Pro hence device should be able to support any animation that the game has.

    1 vote

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  6. I would like to submit a suggestion to resolve a problem I run into A LOT! (Speed Games)

    So the timeouts alone are frustrating, but what's also frustrating is how long a typical person can take to make a move not to mention the people who rage quit and you have to wait through all their time outs before you can continue. So I would like ranked matches where you take 10-20 seconds per phase to make a move, or have an opt-in feature where you can be grouped with other speed players.

    1 vote

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  7. 1 vote

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  8. Mavinda, Students' Advocate

    Mavinda, Students' Advocate is an interesting and fun character that was introduced in Strixhaven that has a cute little animation like many of mtga's other mythic rare cards. It is also accompanied by a voiceclip of Mavinda talking, which I noticed was definitely male. According to the official lore according to WOTC (https://magic.wizards.com/en/articles/archive/feature/legends-strixhaven-2021-04-13) Mavinda is clearly indicated to be female. To my knowledge, Mavinda is not a trans female, though I admit there is little information to be found regarding this character (as of yet) so the male voiceclip is puzzling.

    In short, was it intentional to give…

    1 vote

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  9. Goodbye

    I am a little embarrassed it took me this long to realise how arena uses a mixture of bots and people to keep people buying packs. No more from me.

    1 vote

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  10. Cards copies in draft and as awards in events

    Hello,
    It would be an awesome feature to make clear how many cards you have in your own collection while drafting. Unfortunately untapped.gg not always works, so it would be great to have this feature so to avoid to get 20 gems instead of cards.
    Also it would be nice for the events to always give free rares instead of 20 gems of you already have the card. It would be nice to finish the collection.
    Thanks!

    2 votes

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  11. Only metadecks?

    A year ago I stopped playing mtga. Recently I thought, "why did I stop playing". Now I am playing again I know why. The only decks I see are meta decks. There is no reward for creative deck building. This is the whole idea of mtg and it isn't working right now.

    1 vote

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  12. Maddeningly annoying

    Why can I only redeem one prerelease code on arena? I have twelve, and half the reason I got that many packs was because I thought it would help my progression in arena. If the reason is too not lose money from in game purchases on arena, then you should know it is backfiring on the table top products and arena. Although I am trying to sound professional, I am very upset. I am quitting arena and no longer buying any product that includes an arena code, and I know many others are as well. Especially since the only warning…

    1 vote

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  13. Product suggestion

    I think you should consider monetizing the wildcards. Buy 20 rares for so much money or bundles of wildcards of all types for so much money.

    5 votes

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  14. Casting Cost

    There was a time when one played this game expecting it to last longer than a single minute. You've really lost your way.

    2 votes

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  15. System for excess cards

    Problem: Libraries currently build up excess cards (over 4) a player will never have any use for.

    I have been play-testing the game on Android and I can't easily tell when I have more than the playable 4 of a certain card. I have read that MTG has pushed back against a dust system as employed by other wildly successful digital CCGs, but Arena needs something similar to keep people from bleeding off to other games where their money is better spread across assets by allowing more flexible deck building.

    Perhaps there could be a plane-melding or mana-melding of cards,…

    2 votes

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  16. 43 votes

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  17. Save As in deck editor

    I like keeping old versions of things, but sometimes I don't realize I'm making major changes to my deck until I'm already halfway through them, so I can only either forget everything or save over the old one. So I'd appreciate a Save As command so that I can clone the deck right from the editor.

    1 vote

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  18. How about posting correct information on the official Arena page?

    On the Arena MAY 2021 RANKED SEASON DETAILS page there's some absurd information: making it to Top 1200 Mythic at the end of the season (May 31st) supposedly qualifies you to the May Strixhaven Qualifier Weekend, organised some 2 weeks prior to the end of the season. Time travel, you say? Maybe it should qualify you to the JUNE Weekend instead? And how about providing the information on the JUNE weekend already now that the May season is on its way? It would be nice to know when and in what format will such a weekend take place, to choose…

    1 vote

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  19. Suggestion: Sore Loser badges

    Scenario: Your opponent sees that they will lose and there is nothing they can do about it. Instead of letting you finish or conceding they either sit there or walk away forcing you to sit through however many timeout timers they have accrued.

    Proposal:
    - If a player sits through 2 straight timeouts that expire AND
    - If a player still has a live connection THEN
    - A button appears on the opponent's screen or emote list to flag their opponent as a sore loser.

    Each of your sore loser badges are displayed on screen with everyone you play against…

    3 votes

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  20. disconnect caused missed draft picks in cube

    I paid for a cube draft in gold, then was entered into a draft queue. Once the queue filled and everyone was ready, I was unable to connect to the draft. Once I was able to connect, I had missed the first 6-7 picks.

    2 votes

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    2 comments  ·  Events  ·  Admin →
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