MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9349 results found
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Waiting for server made me lose a Premier Draft match
Waiting for server made me lose a Premier Draft match. Arena server malfunction made me lose a match and this cost the whole premier draft entry. This was not an internet problem, because I was using my internet for other reasons during the match. Só I need a refund for this draft because the lost was an Arena issue
2 votes -
Wont reconnect
I am having an issue that i cannot connect again just as a won a match. I dont see an error, and ever other game is connecting
2 votes -
first card caverns of ixilan is broken
first card labels for the caverns of ixilan is not working. Everything is marked as first which makes opening packs less fun, so I'm less interested in cracking packs, so I'm less incentivised to spend money on the game getting gems and such. Fix this for the sake of your profits!
6 votes -
No Card Rewards For Midweek Magic
For two weeks now, I've not been receiving card rewards when winning the first two games of Midweek Magic. The screen comes up to claim a reward, but no card appears and I can't find any evidence I've received anything. Screenshot attached shows the reward screen with no card appearing. I'm using the mobile app on Android.
6 votes -
Did not receive Jump in! Or Draft tokens after skipping tutorial
I skipped the tutorial and didnt receive the 5 Jump In! Tokens or the 1 draft token you get during it, I also didnt receive the card sleeve you get from completing the color challenge and i cant even go back and do it since its "completed"
1 vote -
terror of peaks outlaw not having entrance casting visualization like m21 !!
why terror of peaks (outlaw print) not having entrance casting visualization like m21 print !!
if not my mythic back pls !1 vote -
Connection and server instability - Lost a lot of coins and diamonds and didn't refunded
I've created a lot of tickets reporting bugs during events and just received has solved but nothing was refunded. See the attached image about the tickets!
My id piro#68252. And i see others bugs that are like or have some similarity with bugs i'd reported on tickets. I wanna all my 20000 coins and 2000 gems expended on that!1 vote -
Auto-tapper defaults to tapping creatures for mana instead of Convoke
I had Katilda, Dawnheart Prime on the field which lets humans tap for mana. I was casting Knight-Errant of Eos which has Convoke. I cast it with auto-tapper, figuring that it would Convoke. Instead it used the Katilda ability, and I lost out on the Convoke bonus from the knight.
Since they're both functionally the same (tapping a creature for a mana of its color), but Convoke has the upside of giving bonuses, can it be changed so that the default is to Convoke instead of using the tap for mana ability?
1 vote -
Unable to select certain cards during Sideboarding
Playing bo3 ranked, unable to select certain cards during sideboarding, specifically Negate (alternate art). All other cards were able to be selected.
7 votes -
Paired Against Same Player
I have been paired against the same 3 accounts for the past hour and a half today once I hit Diamond 4 in constructed historic. Yesterday I got paired against the same account 3 times in a row, then another account 4 times in a row, and another account 2 times in a row. Monday, I was paired against one account 3 times, another account 3 times, then an account twice.
2 votes -
timeouts during automatic animations
the game will burn timeouts during automatic animation and concede the match if you play too large of a combo. is this deliberate stupidity pushing people towards rush decks? or an accidental oversite in an attempt at QOL that has instead ruined gameplay for people that enjoy power control decks.
2 votes -
Duelist's heritage
Wouldn't let me select 0 creatures on a "may" ability (button was greyed out and unselectible), then would automatically not select any creatures if timed out.
1 vote -
1 vote
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App Crashes continue after delete and reinstalling
I have now un-installed and re-installed 5 times in the last 2 weeks and I get maybe 1 day of use before the app crashes. I am running it on the S24 ultra so the phone is not the problem. Please find a way to stabilize the client because it is getting frustrating.
2 votes -
errore livellatore urbano agisce anche se annullata magia
errore livellatore urbano agisce anche se annullata magia.
l'opponente ha evocato "Livellatore Urbano", io ho annullato la magia con "Repulsione di Urza" ma il gioco ha fatto attivare comunque l'abilità del Livellatore eliminandomi un permanente. Questo capita spesso anche con altre creature e con l'annullamento magia.1 vote -
connetion lost server
how can i solve connection lost server issue !!!
2 votes -
200+ decks managing to get all the cards they need?
how does someone play with 200 deck and get the right split of lands, instants and creatures? I play with a deck of 60 and spread the card types to ensure a good mix and still get screwed for lands, yet someone with a 279 deck gets all the lands, instants, enchantments and creatures in all the proportions they need. Seems unlikely with even a semi reasonable shuffle system.
2 votes -
Gold Class?? Gold Eclipse "elite", "World Breakers" Class... hand full for each set... ultra limited?
Gold Class?? Gold Eclipse "elite", "World Breakers" Class... hand full for each set... ultra limited? Instead of a Whole new Yellow class with deserts ... Purple in the center with a "Gold" Eclipse around the purple... "yin yang" paring Purple to Gold. 1-3 for each color , each set? or even rarer and just 2 total for each set? There used to be "World Effects" enchantments... Purple world effect. with a Gold fix for it... yin yang.. either artifact bases vs. enchantment based. In the entire history of Red color.. what can it do to enchantments... black also... next to…
1 vote -
Jokulhaups
Jokulhaups.... Red is all fire and destruction, yet no board wipe? White has how many board creature kills... kind of one sided and unfair. Side note... Land Walk was and or can be very dangerous... for "balancing" the game with creatures. "fine tuning the numbers". Will Green get "Rampage" back? Great ability for hoards... thins the numbers.
1 vote -
Bug: not able to play red mana with jagged barrens without full control
I was running a B/W/R deck and had Jagged Barrens on the battlefield, but could not play Gleeful Demolition as a sorcery at any point. I didn't use full control and the autopass just passed through my turn stops as though I had no red mana to play any red cards.
1 vote
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