Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


2407 results found

  1. Scheduled Arena Event not appearing on Arena

    Quick Draft Murders at Karlov Manor is on the event schedule but now showing up in arena

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Lurrus and Jegantha not a companion in Midweek Magic: Timeless Showcase

    In this week's Midweek Magic event (Timeless Showcase), when viewing the event decks, two of them have companions (Jegantha and Lurrus). However, when actually playing the event, neither of those two decks have companions available to use.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Information regarding Arena SUCKS

    My idea is for Wizards of the Coast to start giving us some information. I have played arena for years. visit the website and forums and there is still ZERO notice of up and coming formats.

    I sat down last night to play an MKM draft - Ohh I cant!

    Why because we are now running a phyrexian non-chaos chaos draft that wasn't announced. Wasn't communicated except for a stupid impossible to understand release table that displays no dates or any form of chronological framework.

    Its just a joke.

    We get no consultation, no information, no place for feedback and…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. MTGA leagues

    Bring MTGO leagues and premier event with the respective rewards to MTGA!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Jump in token quest resets to 0, after winning game with a new deck goes to 1, then i log in a day later and it is at 0

    Jump in token quest resets to 0, after winning game with a new deck goes to 1, then i log in a day later and it is at 0. Now im out of jum in tokens and cant pass the quest

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. レベル70より先のマスタリーパス報酬が手に入らない

    「カルロフ邸殺人事件」マスタリー・パスを購入しています。
    レベル70より先はレベル達成の度にアンコモン・カードを報酬として手に入れられると思っているのですが違うのでしょうか?

    レベル71到達時点で手に入らなかったかは定かではないのですが、レベル72以降は報酬が表示されていません。

    わたしのマスタリー・パスの認識が誤っている可能性もありますが、
    バグであれば対応のほどお願いいたします。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Problems With Murders At Karlov Manor Clues

    I've only received four clues from the event, and two of then were the third clue. I've still been able to redeem all codes, but I only received the alternate card styles. Even the "Totally Normal Event" token wasn't received.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. draft

    During the pick phase of a War ofthe Sparks premium draft the game has returned a connection error and was impossible to continue the draft phase. As a result, there were random cards in the deck/

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Arena Connection problem - game experience destroyed

    Arena Connection problem - game experience destroyed. Arena have massive connection problems today. Tried to restart the game, but two clients have opened. Lost game because of that. Please refund for War of the SPpark Premium Draft Event.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. イベント参加券のアイコンが変わった

    青い参加券があって、
    新しく
    いたって普通のイベント 参加券
    を手に入れたあと、
    青い参加券がなくなって見えた。

    そして、
    いたって普通のイベント に参加券を使ったら、
    表示が
    以前の参加券の表示ではなく、いたって普通のイベント参加券の表示に見える現象が発生した。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Jace, Wielder of Mysteries featured in Phantom Sealed MKM?!?!?!

    During a game of Midweek Event "Phantom Sealed" of Murders at Karlov Manor, my opponent had in the deck a copy of Jace, Wielder of Mysteries of War of the Sparks. How is that possible? It's not a special guest of the set, and the event is ONLY for MKM cards. Explain this please.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Bost of 3 draft always says under a minute wait time even when it's not.

    Make sure that the estimated wait time is accurate in Best of 3 drafts. It always says under 1 minute.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. BUG: System allow Cheating in Premier Draft of Murders At Karlov Manor

    When i play a Premier Draft of Murder At KArlov Manor, my opponent play a Card from other set "Jace, Wielder of Mysteries" from War of Spark. Convenient time and win the game.

    Why the system don't check the cards from the draft pool to aboid cheting people?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. "Complete Jump In! 3 Times and get a Jump In! event token" is broken.

    I first suspected something about a week ago but I thought I did not level up enough, I used 4000 or 5000 Gold trying to get the token. I tried the last few days and when I play a Jump in event, I play a couple of games leave (exit app) and come back later (a hour or two) all progress is gone.

    Is this normal?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Scavenger Hunt Not Working for Clue 3

    Scavenger Hunt Not Working for Clue 3
    Murdered is the answer and I'm not proceeding to the next clue.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. quick draft doesnt show rank or gain of it

    quick draft does affect your rank, and before we always saw our rank in quickdraft.
    now the rank isnt visible anymore like its unranked but if we check our profile we see that rank is still gained ... so its a bug its not shown anymore i assume.
    i not reported it for long as i thought u guys know and fix it but with no fix for so long now i start to worry

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Wrong cards

    Wrong cards ( i.e. Not the ones picked) was added to draft deck. In quick draft mkm on iOS i picked 2”repulsive mutation” , deck contained 2 ”Repeat offender”.
    I would like to be refunded for this draft as this makes deck nigh unplayable. But more importantly fix this so that I can draft again. :)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Didn't receive play-in points for Feb 24 season

    Dear Arena Team,
    I am still waiting to receive my season reward 20 play-in points for finishing rank 570 in the February 24 season. I have received the email confirmation but to date no points arrived in my inbox.
    Please be so kind to solve the problem.

    Thanks and regards,
    Thisdan

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. マスタリーパス報酬不具合

    神話レア報酬が支払われない

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. draft

    So, I understand that you are supposed to learn from losses.. bla bla bla
    But facing as a draft noob at bronze gold and platin players 3x in a row ain't fun and doesn't help to learn 1 bit. **** that.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 120 121
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base