MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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25909 results found
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Promo Pack Limit Increase
We get promo packs nearly every week. I know there's a limit of 5 codes per set. Would it be possible to lift this limit since we get so many packs/codes? Otherwise we have a bunch of codes just sitting around useless/unuseable unless we give them to someone who isn't maxed on their codes yet.
Also I'd like to know what the status of my codes is. How many left do I have per promo pack. I know I'm maxed on Zendikar.
1 vote -
Suggestion: "Report Abuse" button
So often I run into games where it becomes clear that my opponent is more than likely going to lose and then they suddenly stop playing. It is uncertain if they have lost connection, or if they walked away just to be a jerk. But you are left with no other option than to sit there over multiple timeouts and play waits until you win by timeout. At which time it is clear that they walked away to be a jerk.
It would be nice to at least have a button to use to report abuse that would attach the…
28 votes -
translationneeded italian language for fabrica
there is the message TRANSLATIONNEEDED for the new ability "FABBRICA" in Kaladehs when we play in Italian language.
1 vote -
Constructed Rank not working
In a standard ranked best of 3(Traditional standard play), I won the first match, and my opponent quit the game so we didn't play the other matches and the "Victory" word appeared, but no points where added to my constructed Rank. I was at platinum 4 with zero bars out of six, and after the game was still zero. I think that in this case, if the opponent quit, and the victory was displayed the bars should be filled, such as in "standard play" mode
7 votes -
Even Bug/Product Suggestion is bugged... :(
Even Bug/Product Suggestion is bugged... :(
3 votes -
deck quest not showing up
Hi, I just recently started playing again, and I am not getting the multi color deck quests. I have all the current mono colored decks, but there's not quest to start getting the dual color decks.
16 votes -
Dark Intimations did not force a sacrifice.
I cast Dark Intimations. My opponent controlled a servo and a Cloudblazer (and no planeswalkers). After it resolved, they still controlled those creatures. I got a screenshot with the spell on the stack but forgot to get one after it resolved. I am on mac.
I managed to find the log. It's surprisingly hard to just navigate your directory on a mac.
I found the log but am having trouble getting the form to accept the attachment.
14 votes -
Product Suggestion
In Collection (Edit Deck / New Deck)
I would like to see a vertical scrollbar for the card collection part.
I also would love to beable to minimize the deck list in both vertical and horizontal layout.
But my biggest suggestion, Nei, problem with the game!
When you hover over a card in collection the big image is huge! like mega huge. I run the game in 1920x1080 on a 24". I can't even hover over a image and se my deck list if the card is to close to the right side.But if you size down the hover…
1 vote -
Code checker in the Store
Too bad we as customers can't see if codes were redeemed after we used them. I wish there was a code verifying tab telling us if a code was valid or used and how many codes for that item we can use left. Something similar to the Pokemon Trading Card Game Online would be nice like maybe in the store since that's where the codes are put in that game as well.
2 votes -
Make historic brawl a full time play option
Players love historic brawl. Can you please make it a full time play option?
19 votes -
Ladder Issues
Standard event is not making progress in ladder after i win a match
6 votes -
Game forfeitted my match
I was playing draft. Played a Master of Winds, and it didn't draw two cards and just told me to discard a card. Super confused I did, and then it forfeited the match on me.
Super ******!! As you know it's not easy gaining the coins needed to do draft. Who can I talk to to get this issue resolved.
3 votes -
Questing Beast + Embercleave First strike excesive damage
Questing Beast with Embercleave equipped. 5/5
I block with 2 creatures 5/5 First and a 3/2 Second.
First Strike blow killed both and made me 3 damage.
This is not right. It is a wrong damage computing algorithm giving deathTouch too much power. It should be a firs strike blow of 5 killing first creature an leaving second intact and going into normal damage after.
By no means First strike blow of 5 can reach me blocking with a total of 7 toughness.1 vote -
Rank not increasing in historic event
I have won 3 times in a row on Historic ranked event and my ranking isn't increasing passed 2 dots from platinum 1
6 votes -
bo3 reduced rank rewards
played a bunch of bo3 today and had several 2-0 in a row but only recieved 1 rank pip per sweep
3 votes -
Bug when clicking on enviroment when opponent was revealing a plains due to a card effect.
I was clicking on the environment in the lava map when the opponent played Birth of Meletis. This prompted a reveal screen which showed the plains they drew as part of the card effect. Normally you can click done to remove the overlay and get back to the game, but this time the done button was unresponsive. Log attached.
1 vote -
Mastery Pass Pet Rewards Not Received
Only the Rock Elemental and Ondu Elemental show up in pet selection from the Zendikar Mastery rewards. I am currently level 83 and should have several more elemental pets.
5 votes -
Milled out player didn't lose
I milled my opponent out by several cards during my turn, but they didn't lose.
They had Midnight Clock on the field with about 6 hour counters on it.
I milled them with Teferi's Tutelage and Sea Gate Restoration.
On their turn they completed all the hour counters on Midnight Clock and got to refill their deck.3 votes -
Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?
Can we get a device or app that allows us to upload cards in our physical or paper collection to MTG Arena?
2 votes -
Invisible cards, I can't play spells
I can't see cards on the battlefield.
I can't see the spells being played.
Invisible cards and basic lands.
I lose my ranked game bo3 :/4 votes
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