MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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29272 results found
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Cannot login attach failed
unable to log in to my account on any device. I get the error message: "Unable to Login. Authentication failed: Attach failed".
8 votes -
Can not used land art that I have purchased
I have purchased The unique art for Hive of the Eye Tyrant and Hall of the Storm Giant. I, however cannot equip the art I have bought and cannot use these unique lands.
7 votes -
Alchemy and Historic
Suggestion :
Arena Historic (Bo1) with Achemy/rebalanced cards
Traditional Historic (Bo3) without Alchemy/rebalanced cards.
Same for Brawl.14 votes -
decathlon bo3 draft fee
decathlon bo3 draft fee
I joined the decathlon bo3 draft and payed 2000 golds, the event then disappeared. When it came online today, I found I need to pay 2000 gold to rejoin the event.
4 votes -
Infinite Roping
About an hour ago I played against a player named JohnnyDepp.
After i played my Nicol Bolas on an empty board, they set full stops on every of my phases. I don't know, how they did that but the ropes kept expiring more than a dozen times without the player losing.4 votes -
Matchmaker
While I realize I'm far from the only one complaining about the matchmaking, I'm still utterly sick of being the butt of this particularly stupid joke. I am playing an Izzet Dragons deck in standard which, due to a lack of sweepers, was particularly vulnerable to mono white aggo. I accept that 25% loss rate and move on... except I'm matched against mono white far more than 25% of the time. Fine... I swap out single target removal for small creature sweepers and immediately stop seeing mono white entirely and suddenly see just as much mono green... the color best…
7 votes -
Experience levels
I have been playing this for while now and I think there should be a lil more experience orientated. Like I'm a total beginner, I'm not good enough to know exactly what cards can be played with what and what everything means. It seems as though I'm definitely not playing against people of my experience, they all seem way more advanced than me and they kick my *** everytime. I've played over 100 games now and have only won once. That is ridiculous and doesn't give me any incentive to keep playing if I'm always gonna get laid out every…
7 votes -
Gisa doesn’t work
So in the double feature decathlon sealed, I had a gisa out and they had dreadfeast demon and a few other creatures (non token). After sacrificing all their creatures, I got none back. This caused me to end up going through 11k coins and not even getting a token, which I would’ve if the game worked properly. They got exiled, but I never got any back.
3 votes -
Here's a great idea!
How about you idiots ban Alrund's Epiphany? I'm about to delete my account and never touch this game again. I'm getting tired of facing Alrund's decks and having to drag out all of my timers for 45 minutes lol
4 votes -
Game Froze After Playing Enchantment from Graveyard
I played an enchantment on a creature, triggering the effect of Cruel Witness. It only showed a card back, not a card to pick, then the game froze like it was waiting for the other player. I eventually exited the application and came back to find I had lost both games. Since this was part of the decathalon, I also lost my entry as it was my second loss.
3 votes -
Draft
During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...
16 votes -
CPU usage at 95%
Ever since the last update, the game has been unplayable. It freezes and glitches and skips turns and is using almost 100% of my CPU on Windows.
I can't play the game and won't be able to until this problem is resolved.
I've tried the suggestions for freezing and have uninstalled/reinstalled and the issue remains.
5 votes -
Loss registered without a match played
During arena decathlon event 3 I hit cancel to stop queueing and the event registered a loss. As a result I did not get to play the full number of matches allotted to me. I would like a refund of the 2k gold entry fee.
12 votes -
3 votes
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Unable to Submit Sideboarded Deck in Traditional Draft Event
I was in the finals of a Traditional Draft today and I did not change my deck after game 1. After Game 2 I attempted to side in Islands and counter magic but when submitting the screen went black and five seconds later displayed my unaltered starting deck. I attempted this two more times and both times the deck was unchanged. I lost Game 3 and the potential 3000 Gem prize partially due to the fact I could not adjust my deck. Please at least refund the 1500 gems spent on this draft, this is unacceptable.
11 votes -
Decathlon Draft Bug
I just entered the Decathlon event (Draft) for 400 Gems. Unfortunately the Server passed out mid 2nd pack.
5 votes -
More deck slots/ways to categorize them needed
Hi Wizards!
I love Magic and have played since 6th grade (I'll be 40 next month!). Wanted to give some feedback for Arena please.
I think the game needs :
more deck slots
a way to visually sort and categorize decks (not just sorting them by format via the dropdown).
Especially now that there's a new format.
Besides that multi-player will be amazing, but I'm sure you're working on it.
Thank you so much for the years of creative fun you've given me and so many! For being what I see as a moral company. For hiring amazing artists, and…
11 votes -
Game randomly skips turn?
I was playing a game on PC. On one turn, I blocked one of their creatures then countered a spell during their main phase. Immediately after, the game skipped to the start of their next turn, allowing them to attack and win the game. None of my lands had untapped, so it seemingly completely skipped my entire turn. They had also not cast any spells allowing them a second turn. Does anyone know why this could happen?
11 votes -
Mac optimization, iPad Pro optimization, and some Mac bugs, and please, please, fix fullscreen on Mac.
Mac game really needs improvement. (I have a MacBook Pro M1 with MacOS Monterey)
Recent bugs:
The text in menu buttons will not show up.
The app won't launch from the dock shortcut, have to launch from inside epic client.
Two-finger swiping on the touchpad doesn't work, it pretty much only scrolls in one direction, it just goes wild.
Sometimes going in and out of the app it will stop playing sound, or some other problem.It is just ridiculous that the fullscreen mode clips the sides of the screens. It only recently got full screen. Windowed doesn't seem to…
15 votes -
Second Quick Draft
I know you're running a Standard Quick Draft with a two week cycle. First, the current set, followed by a different Standard set, followed by the current set, followed by a different Standard set, repeat.
I think the Arena economy could support (and may grow) if you offered a second Quick Draft queue. This one would be dedicated to the Historic sets. There are enough Historic sets that (using the same two week cycle) that you wouldn't repeat a set more than twice a year. And as more sets cycle into Historic the repeats would be even less often.
I…
7 votes
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