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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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29272 results found

  1. Store not working

    I didn’t get my challenge complete coins and it won’t let me buy packs in the store.

    5 votes

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    0 comments  ·  Store  ·  Admin →
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  2. Cascade issues

    while most cascades work properly, at times the card that is selected disappears from the screen and is unable to be selected

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Last Played tab doesn't show last played mode

    It doesn't show the midweek magic event i played a bunch before, but a decathlon event which i never even entered...

    I know that the person who is reading this probably got their hands full at this point, but please make sure that developer feedback is listened to before pushing patches like this, your client is slowly falling appart it feels like.
    If you are going to make our lives "easier" by introducing a new design (which nobody asked for) make sure it works...
    I'm really annoyed by a bunch of recent bugs and small ui annoyences (like not being…

    6 votes

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  4. Historic Anthology Suggestions: Eldrazi Trinity, 10 Swords, Horizon Stone

    There are some cards that could be described as one out of a series and for anyone collecting, I think they would want a full set, since there are three creators of the Eldrazi species, including "Ulamog, ceaseless hunger", I figure, as long as its part of Historic anthology, why not add "Kozilek", and "Emrakul" to complete the trinity for those that play MTGA, also with that in mind I think MTGA fans would enjoy the other nine sword counterparts that are associated with "Sword of Body and Mind" as a part of historic anthology. Also, I ask that MTGA…

    3 votes

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  5. Decathlon Entry Cost Japanese Translation Issue

    It is said that "participation is a non-paid event", but 2000 gold is paid at the time of entry for 10 arena competitions.
    It may be a translation issue, but I am paying the entry fee, so I will ask for a clear explanation as to why it is not covered.
    You said "The Event did not require entry fee," but I paid 2000 gold at the time of entry for the Decathlon Event 2: Sealed.
    I will ask for a clear explanation as to why you did not compensated.

    2 votes

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  6. 12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Book of Exaulted Deeds

    1. Reduce enemy's health to zero, then exile an angel that has an enlightened counter on it from Book of Exalted Deeds (I used Candletrap)
    2. Mac
    3. Opponent was able to continue playing; game did not end
    4. Opponent should have lost the game once angel was removed from battlefield; game should have ended
    5. No on images, but log attached
    6. N/A
    2 votes

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  8. event decathlon

    i pay 2000 gold for joing the event but I can not enter until the end of the event.
    I did not draft,but I lost all my gold.

    7 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Double Strike dealing damage when blocked.

    Double strike without trample dealt damage twice after being blocked. If it's blocked, it's not supposed to then hit player, unless trample, and even then only trample from first strike.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. unable to join the event

    cannot join the decathlon event 3. Waiting for the server for a long time and then "unable to join the event"

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  11. decathlon traditional draft Won't put me in a draft queue

    I joined the draft event and can get to the draft page, but it will not place me in a draft pod when I hit the start draft button. Just goes to waiting for server and then gives me unable to join the event, please try again later.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Delete unwanted cards

    I know Wizards thinks Alchemy is the hottest new craze! Except for the fact about half of your fans and players are absolutely disgusted and revolted by it! I want an option to delete my unwanted cards.... ahem, Alchemy cards! I don't want them, I don't need them, I will never use them, I don't want to see them, I don't want to open packs of the stupid cards, I don't want the free cards and packs you FORCED me to accept!!!!! I don't want them in my collection. Having a filter is NOT enough or satisfactory to me, I…

    3 votes

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  13. decathlon event 3 disconnects when trying to start the draft

    when clicking the start draft button for the traditional draft decathlon event it just says connecting to server and disconnects requiring 2 restarts of the program before i can get back in. PC

    14 votes

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    3 comments  ·  Events  ·  Admin →
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  14. Deals purchase

    I purchased a booster Pack in the daily deals and it not went to my account, wasted the coins for nothing.

    7 votes

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    0 comments  ·  Store  ·  Admin →
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  15. ナーフに対する補償

    ヒストリックで使用可能なカードを何種も弱体化したにも関わらずそれに関する補償が一切ないのはどうなのか。
    プレイヤーが所持しているカードを勝手に使用しづらいように変えておいて新たにワイルドカードを使えと言わんばかりに新しいフォーマットを出し、山のようなレアカードを出すのはいかがなものか。
    弱体化されたカードに対するワイルドカードの補償を求める

    5 votes

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  16. mastery pass reward missing

    Hello guys,

    I have bought mastery pass at level 43 and i didn't receive the 4 mythic slots wildcards. Thank you to make it works as expected.

    Regards

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  17. Bug

    First Strike is not working as int ended. I can't get past a game dealing with First Strike cards when First Strike wont activate as intended. First Strike is supposed to deal damage first to a creature with equal or less power than the creature with FS on it and it's not working like that.

    2 votes

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  18. Missing Mastery ORB

    I got lvl 58 in the mastery and did not receive the orb in the mastery tree

    10 votes

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  19. 2 votes

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  20. Can't Play Brawl

    I can't get Brawl to Play. When I try to play Brawl with a random player my decks don't show up. When I try to play Brawl with a friend My challenge show up to them as a 60 card Standard game and tells us the decks are invalid. Please fix.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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