MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Wild cards refund after banning
On November 11 there were a lot of bannings. There 3 bannings in Brawl, and I did not receive my mythic for those cards being banned. Those cards are also not legal on anything other than Timeless. I thought that when cards are banned, you would get a 1 time refund?
2 votes -
Compensation for banned cards via wildcards is not being displayed.
Today, November 11th, when I logged into MTG Arena, a notification about banned cards was displayed, but the compensation in the form of wildcards was not shown.
I initially thought that compensation was no longer being offered, and I played the game for a while, but I became concerned and checked other users' opinions and found that compensation via wildcards was apparently still being provided as usual. If this is due to some kind of bug, I would appreciate it if you could address the issue.1 vote -
Game kick me out and the timer just not wait for me
I'm playing and every single time in the last six matches, at last, the game lost connection. What I do it's close the and re launched, what takes no more than 30 seconds, and the game it's already in jump an entire turn of mine.
1 vote -
Daily Quests - no hint wether Alchemy or Standard, Bot-Matches or against players, ...
Hi, I see no hints for the daily quests on how they have to be solved. Wether I can use Alchemy or Standard decks, are Bot-Matches allowed or if I have to play against real players to solve...
Where do I find these rules?
Greetings
1 vote -
“Exile Until” effects like Banishing Light not retriggering ETBs
On Arena, when an “exile until” effect like Banishing Light ends, the permanent being returned to the battlefield currently does not re-trigger its own ETBs. I don’t know if this happens with all such effects, but I just witnessed it with Detention Chariot, and I’ve seen it with others.
1 vote -
Wildcards
Hello
Somehow I got 2 rare und 5 mystic wildcards without boosterpacks or something. why did I reveived them?Thx sarah
1 vote -
Wildcard
Somehow i got 5 mystic wildcards.
1 vote -
Bug: AI (Sparky) makes strange decisions...
Hi,
sometimes the AI sparky makes very strange decisions. Uses buffs on my creatures and negative effects on her own ones.
It seems to be the case monstly when there are no appropriate targets for the spells. As if she has to play the cards when she draws them, wether there is a logical target or not.
Greetings
1 vote -
Uharis Trigger is not working correctly
I love playing Uharis but in the last days I realized a lot of times that at MTGA the Trigger of entering a land is from time to time not reacting. Especially with multicolored lands and golden colored lands he is not realizing that I played a land inside of my turn. It seems to be that the programm is hanging in a loop. Unfortunately I can´t describe you the problem not in a better way because sometimes it works correctly and other times there is no reaction.
1 vote -
"Jahrtausendkalender" verschwunden?
Hi,
the card "Der Jahrtausendkalender" ("the-thousand-year-calendar"?, legendary artifact) seems to be gone in my decks!?
I wanted to try it just now and was shocked that it is not shown anymore in my collections.
What happened?
Greetings,
Laconda1 vote -
"Naktamun in neuem Glanz (Y25) 2" bugged
Good morning,
Bug report:
The card
“Naktamun in New Splendor (Y25) 2” (?)
(german: "Naktamun in neuem Glanz (Y25) 2")
appears to be bugged...Level 2:
The search for the card in the library cannot be initiated.
Ideally, a button should appear here that allows activation.
But the procedure described in the pop-up also does not work:
No card can be drawn from the library to the hand. Neither directly from the deck nor by double-clicking on the library. The latter only shows the backs of the cards and does not allow selection.Level 1:
It would be helpful to…1 vote -
No wildcards for brawl bans
Four cards were banned from brawl today and I did not receive any wildcards for these cards being banned. I crafted these cards specifically for the brawl format. Every other format that has had a banned card received wildcards as compensation for the ban. Why not brawl? If you truly intend to “mark a new approach toward our stewardship of Brawl, and we intend to watch and listen for community input as the situation continues to develop”, this would be a great way to start.
5 votes -
Wildcard Refund Error
After the Brawl Bans, I was incorrectly refunded the wrong amount of Wildcards, mana drain, ancient tomb, chrome mix, and strip mine were all in my collections and I received 1 rare and 1 mythic wildcard and that’s all.
3 votes -
古からの確執
古からの確執を使ってカード名を指定する所で上手く指定出来ない
コレでは使い物にならない1 vote -
B&R updated – Failed Refund of Wild Cards and HAS stock chat
Seeing the B&R update from 10 Nov 2025 (-0800 UTC), I noticed I did not get wild cards correctly added to my account (as of end of 10 Nov 2025, still working with support to resolve this issue).
Specifically cards were banned and I was not issued said wild cards to my account; in the correct quantities.
Importantly, there are several cards have been rarity shifted (99% downwards). An example, if you wanted to play with Despark, you could only craft this as a rare from Mystical Archives (STA). Then it was made available as an uncommon (you were never…
2 votes -
Hex of Undeath should not be able to return creatures to the battlefield which were never there
Hex of Undeath can currently summon creatures put into a graveyard from milling, despite them never actually touching the battlefield. Its exact text is "Return up to six target creatures with different names from your graveyard to the battlefield." Cards that are milled should not be returnable, as they were not on the field in the first place. As an example of milling that allows this, Jidoor, Aristocratic Capital mills half the library.
1 vote -
spell pierce broken against - 'overlord of the balemurk'
spell pierce is broken. it did not let me cast it when a swamp player played 'overlord of the balemurk' enchantment even though i had the mana for it. first time i have seen this happen.
happened after the update. might not work on any enchantments.
screenshot of after the turn. had spell piece and one blue mana but no option to cast.
at least wizards finally banned vivi, proft and screaming nemesis!
stop making overpowered BS cards. in fact all swamp should be banned because it's BS. they have zero weaknesses and can do everything all the colors do.…
0 votes -
Finding Cards That Are On MTGA?
Apart from searching specific cards, you cannot easily find new cards that have been released. Say like Set:SPG is a bit of a secret when special guest cards are released to MTGA.
So when you add cards via:
https://magic.wizards.com/en/news/mtg-arena/announcing-the-arena-powered-cubeand say "The initial list of cards on the bonus sheet are:" and "More cards will be revealed throughout the week. Check out Luis Scott-Vargas's and Paul Cheon's YouTube channels on October 22 for more updates!" This implies that there will be MORE cards than just the listed cards.
I cannot name one specific set or look up an anthology to…
1 vote -
banned cards in ranked
Can someone please fixed banned cards from being playable in ranked. Besides the fact it wont let me play with banned cards whats the point in banning cards for them not to be banned for everyone.
1 vote -
draft cards dissapeared
did a premier powered cube draft last night and after i think it was 5 games played when i think i was 3-2 record i decided to change up my deck because i was running into a bunch of red/white aggro decks and i had cards like parrelax wave and some extra removal that i wanted to add to the deck but when i clicked on the deck to do changes to the deck the only cards i was shown that i had were 2 nonbasic lands. so i was like f it w/e and of course lost to another…
1 vote
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