MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24768 results found
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Client freezes during matches after Cimson Vow update
During draft matches the client keeps freezing, it happend 3 times in the span of 15 minutes or something and at unconvenient times like where I'm about to win a match like the image is reporting
Resolution: 1366x768
Quality: Custom
Fps limit 120
AA: low
Shadows: Low
Bloom: on
Motion blur: off
ambient occlusion: off1 vote -
No pips gained after opponent times out on Bo3 ladder
My opponent won Game 1 in a best-of-3 ladder match, but timed out during Game 2 and gave me the match win, but I did not gain any pips from the win. I'm guessing this is related to the bug where players only gain 1 pip in a Bo3 if the opponent concedes during sideboarding, but since I lost Game 1, I netted 0 pips.
1 vote -
blood on the snow, snow mana, treasure or snow
if you have 6 untapped snow lands blood on the snow will not accept mana from your mana pool to be cast
i wanted to sacrifice 2 treasure and tap 4 snow lands to cast blood on the snow
i manually sacrificed the treasure and tapped the lands i wanted to use
i tried to cast blood on the snow but the only option was it tapping 6 other untapped snow mana
it does not drain available mana from your mana pool like other spells do, it must max out the amount of snow you can tap into it in…1 vote -
fortell
Fortell bug when opponent's hand is known:
Scenario that gives bug :
player casts duress on opponent who has 2 doomskar in hand
on opponent's turn opponent fortells 1 doomskar; the other doomskar in hand becomes face down again although it is still a known card to player1 vote -
ESAD
Honestly, MTG is an epic game. YOU ***** ARE DROPPING THE BALL, YOU ALREADY KNOW HOW YOU ARE MUCKING IT UP.... GET OFF YOUR ***** AND ******* FIX IT!!!! thank you.
1 vote -
Can we get to the banning of gain a life when creature enters the battlefield cards?
Can we get to the banning of gain a life when creature enters the battlefield cards? As I understand it, banning only occurs when most players build that deck, or are forced to specifically build against it. Is that rule only for paper Magic? In MtGA, that seems to be 4 out of 5 decks I play against.
1 vote -
Tegrid's lantern needs to be removed from legal play
Tegrid's Lantern needs to be changed or removed from legal play. It's easy enough to get 8 mana out by the time the lantern is cast. From there an opponent can cause the destruction of three creatures of the loss of 9 life per turn. This is way overpowered. It either has to have a higher mana cost to untap or be limited to one untap per turn or removed entirely.
1 vote -
Enable "collectable" filter in Search
When I do a search within a card set for "Not Collected" (or "Collected" with # Owned between 1 and 3), it will show both cards from boosters and special cards found only in preconstructed decks. Because of this, it's difficult to tell from a search whether or not you've actually collected all the cards you can get from boosters.
It would be helpful to have an option to eliminate the precon-only cards from my search.
1 vote -
Players Running Clock To Get Opponent To Quit
Opponents are running clocks to get players to concede so they can level up easily. I have had this happen when starting they will be playing then they just stop. I use my emotes of your turn. Only for them either to ignore me or continue the behavior. There needs to be a solution where maybe you get credit for the time you don't use to go towards your win of XP or coins to cut this behavior down. It is frustrating to be playing and someone does this. There is a difference between someone legitimately taking their time and…
1 vote -
Did not receive full tier credit
When I completed a match in standard play on the Platinum tier, I did not receive full credit for winning the match. I received one credit instead of two.
1 vote -
About the level of the mastery tree
About the level of the mastery tree.
It is easier to understand if the current level is displayed.
If I have not purchased a Mastery Pass at a level above level 60, the current level is still at level 60, so it is easier to understand if the current level is displayed next to the ∞ display.
1 vote -
shambler cannot add counter on itself
During this game, swarm shambler cannot add counter on itself. I think component might use some hack tools, DragonsGuard elite also cannot add counter.
1 vote -
bugged card: Pack's Betrayal
When playing Pack's betrayal with a werewolf/wolf on my board (Shady Traveler). The creature I was targeting (Bladestitched Scab) was sacrificed by Ecstatic Awakener.
The issue is that after the creature was sacrificed, I did not get the scrying that is part of the Pack's Betrayal spell.
The target was sacrificed, the spell was Not countered1 vote -
New things to the game other than new sets
Bring new things to the game other than new sets. Here is my suggestion:
- Better and more diversified quests;
- Group the sleeves per theme showing the ones you have and the ones you don't. For instance, group all editions of Extra Life in one binder so it gets more organised;
- Show in the collection only the lands that could be acquired at some point, not the basic ones of the set. The basic ones could appear in the deckbuilding only;
- No limits fot the quantity of decks you can have;
- Separate the decks per format right away;
- Have a book…
1 vote -
Gaming frame lagging extremely badly on ios
Getting pretty sick of this frame lag issue on my iPhone, it’s almost like people know how to abuse it. I’m wasting money on your product and it’s been like this for years. No wonder people are printing proxies to actually enjoy your game
1 vote -
Galaxy A02S
Hello. Add Samsung Galaxy A02S to the list of devices for arena pls
1 vote -
Never got the third pack in ravnica mixer picks ended after ravnica allegiance
Never got the third pack in ravnica mixer picks ended after ravnica allegiance
1 vote -
I would like to suggest the first reward of the premium mastery to be "maestry exp bonus", giving benefit to players who bought it early
I would like to suggest the first reward of the premium mastery to be "maestry exp bonus", giving benefit to players who bought it early
1 vote -
Commercial mistake
Hello
I'm writing to give my point of view about a real commercial mistake for drafting, personnaly I could be playing all my free time in draft, but actually I don't need jokers anymore. As I got full collection of many sets oppening a pack is only giving 20 gems for the rare, while a pack have a value of 600 gems !!!!
Somehow with 90$ I can play 1 or 2 weeks depending results, and sometime less if I'm already mythic. All that to not earn nothing in fact that's just insane amount of money for gaming 2 weeks…1 vote -
Grammar on Load Screen Advice
One of the hints/advice/etc on the loading screen reads "Can't find your deck? Decks that missing cards or other errors appear at the bottom of the list." It's read like that literally as long as I can remember having the game (2+ years). Should read "Decks that are missing cards or have other errors..." or "Decks with missing..."
1 vote
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