MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28835 results found
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Drafted Cards Are Invisible
Cards selected during draft did not appear in the selected card box. Number on the side increased and the game acted like there was a card there, but nothing showed up visible or on mouseover
1 vote -
Can't open packs
Was opening packs and now my pack screen shows the following:
Tried restarting client to no avail.
1 vote -
2022.18.60 Pre orders are not available dominaria united
It’s sept 1, the version of the app is 2022.18.60 but I can’t open my preorders and dominaria isn’t available.
1 vote -
Availability in Philippines
Hey,
A lot of fans here in PH have been waiting for a long time for the game to be available on mobile. However, due to the ****** Tencent contract we are not able to install the game and thus, resulting players to opt for APK installs instead.
Again, China is not the whole asia region!!!
1 vote -
Bug
Ola !
Ocorreu um erro durante um jogo de draft as 13:40 onde o jogo congelou me causando aderrota
Conexao com a internet estava boa
Jogador Horizont#428441 vote -
Bug store related
A purchased card can not be found in the collection, however the gold has been taken
1 vote -
reward
durante la ricezione del reward legato alla partita vinta del draft di Baldur's Gate il sistema non mi ha permesso di visualizzare la ricompensa costringendomi a chiudere forzatamente l'applicazione
1 vote -
Put some effort into making the sets with story and cinematics
I loved the Innistrad set, the cards, the story, the cinematic, everything. But, New Capenna is one of the most boring set I have ever played. There is not a single card that I wanted to have. There was no cinematic and the story sucked. I didn't even noticed that I haven't played magic since the prerelease. Be better
1 vote -
Not getting the item from the store
I bought Boseiju, who endures with one of the daily deals in the store, but i never recieved the card in my collection
1 vote -
M1 Mac when launching a game from Epic Store I have to click the button ~50 times
I'm trying to launch the game from Epic Store and it always requires a lot of clicking. I need to spend about a minute launching the game.
Video above attached of me trying to launch a game. Contacted the Epic Support - they told me to request help here.
1 vote -
ネットワークエラー
カラーチャレンジ白でビビアンの次をプレイしようとすると、そこだけネットワークエラーで先に進めない。早く直して。
1 vote -
Viconia does not return exiled card to hand when specializing
When I activated Viconia's specialization ability, I chose steadfast paladin, which is a {1}{W} creature. However, that card was not returned to my hand as described on the card.
1 vote -
Baldurs Gate mastery Pass
The Mastery Pass for Baldurs gate has loo many levels or not enough time.
Doing the Daily Quests and 15 Weekly wins (with ~4 Daily wins) + Events was enough for all previous Mastery Passes.
For Baldurs Gate it is almost impossible to reach Level 70 in time. 8 Weeks for 70 (1.25Level/day)... Streets of New Capenna had 10 Weeks for 70 Level (-> 1 Level/day).
Add a way to get the Mastery Pass rewards without spending 200 gems/missing level and better match Levels and available Weeks for future Mastery Passes1 vote -
Card request - Add Teferi's Puzzlebox to an upcoming historic release please!
Fun card that would benefit from Arena's format
1 vote -
Evento de colores
Me da error de conexión en la última batalla de cada color, y no puedo hacer absolutamente nada mas ni avanzar en el juego.
1 vote -
There’s no way to see item descriptions in the store
Make it possible to see what items are and what they contain when shopping in the store. Whereas now, you can’t. I’m on an iPad. There’s literally no description for items. What’s the adventure bundle? What am I getting for $15? Long pressing doesn’t work. Tapping doesn’t work. How is this possible?
1 vote -
can't see the cards in arena cube draft
After the download of the latest patch on my PC i shopped 750 gems to start the arena cube draft, but when i did the app bugged and i could never see the cards for the app stopped responding and completely froze. Now i lost the opportunity to draft and 600 gems
1 vote -
Shop
Hello, i buy for 3000 gold the alternative art of Rootbound Crag, Glacial Fortress, Drowned Catacomb, Sunpetal Groove and Dragonskull Summit from the store and after take me the gold i search them and i don't have them. I don't see them in the store again after that day. Please solve this problem. Thank you
1 vote -
Real & Fake MTG on MTGA
Lately you guys put Baldurs gate on mtga. Which i find no mtg, because it is doing weird stuff. Like putting random cards in your hand and stuff like that; what is not possible in real mtg. I play mtg now more than 20 years and dislike that the game becomes more like a luck game. Which is also happening with the real sets, with crazy bombs and stuff like that. This makes amateur players win by one card, instead of thinking. Butt this baldurs gate is putting it to the limit.
So my remark is, please don’t keep on…1 vote -
Loss recorded after logging out.
I logged out after playing a few matches to take a break. When I logged back in to play some more, I found that a loss had been recorded in my event. This could potentially keep me from winning through the remainder of the event.
1 vote
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