MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28876 results found
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I was drafting when maintenance launch. IA picks cards for me, I'm screwed !
I was drafting when maintenance launch. IA picks cards for me, I'm screwed.
I couldn't finish my picks, and IA picks are bad (like, not in my colors). So I paid for loosing. Any helps ?-
UTC_Log - 05-12-2022 15.50.03.log 1710 KB -
UTC_Log - 05-12-2022 15.46.16.log 1 KB -
UTC_Log - 05-12-2022 15.45.40.log 2 KB -
UTC_Log - 05-12-2022 15.39.32.log 1 KB -
UTC_Log - 05-12-2022 15.38.42.log 2 KB -
UTC_Log - 05-12-2022 15.38.13.log 1 KB -
UTC_Log - 05-12-2022 15.35.25.log 89 KB -
UTC_Log - 05-12-2022 15.33.42.log 6 KB -
UTC_Log - 05-12-2022 15.32.19.log 1 KB -
UTC_Log - 05-12-2022 15.32.30.log 1 KB -
UTC_Log - 05-12-2022 15.32.57.log 6 KB -
UTC_Log - 05-12-2022 15.34.31.log 6 KB -
UTC_Log - 05-12-2022 15.00.10.log 16 KB
1 vote -
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Report a bug in my event .During my Quick Qraft of Keldheim,my game crashed.
During my Quick Qraft of Keldheim,my game crashed.Altgough an error report told network may have something wrong but when I recronnet I still wait the opponent for minutes . Then I tried to end the game but make no sense.When I open MTGA again I waited for a minute , but make no sense I can't enter the game.
May I get a refund for this, the problem always happened but this time I am very angry, because the account is belong to my girl friend.This problem make her angry with me.1 vote -
standard event charges me 2 times the entrance
Standard event charges me twice the entry without having lost any game, only took the coins from me without letting me play
1 vote -
draft
During draft I choose pick. Confirm choose and MTGO choose random other pick. Absolute random picking
1 vote -
Glittering Frost Turned Into Snow Plains During KHM Quick Draft
Hello,
During my KHM Quick Draft (pack 3 pick 1) I selected and drafted a Glittering Frost, but when it added to my deck, it turned into a snow-covered plains. I thought this was the common bug that switched it back to the drafter's actual pick after the draft, but this turned out not to be the case. I restarted the client multiple times, saved a deck, navigated elsewhere, etc, but it never changed back to a Glittering Frost.
Please see the log and photos attached. (one from the client and one from 17lands showing my draft selection)
I am…
1 vote -
1 vote
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draft
draft frozen, web connection active, I tried to change connection, same thing. In attachment, two logs and a screenshot. I can't even concede. Thanks
1 vote -
draft
draft frozen, web connection active, I tried to change connection, same thing. In attachment, two logs and a screenshot. Thanks
1 vote -
Mtg arenas matchmaking fix.
Make match making randomized for all modes in mtg arenas. Every time I play a white deck I’m matched against an opponent with a black deck, when I play black my opponent is white or red or both. In real life you don’t know what your opponent is playing deck and color wise so it should be no different here.
1 vote -
Samsung m51 support
Google play Magic arena doesnt have the option to download in Samsung m51, It should be available since the m51 meets the requirements for the game
1 vote -
Incorrect ICR reward for SNC Mastery Pass
Received uncommon icr instead of mythic from mastery pass at level 25. This is the second time this has happened for the SNC mastery pass, but there's no way for me to reset mastery level to try again. I am on PC. No workaround.
1 vote -
No or limited opponent removal, destroy, and counter game mode
Game mode with limited or no way to exile, destroy, or counterspell your opponents cards. Its a big part of the game, but it would be nice to have a game mode that doesnt wear on for 30+ minutes of them just countering, destroying, and exiling your cards.
I like and play both card games online and off and dont mind it offline but online i feel it would be a very popular game mode and could provide a new lens for balance... but mostly it would be a much more enjoyable experience for your average player trying to get…
1 vote -
Add: Purchase and Code redemption historic feature.
This would be insteresting, so you would know what has been bought in your account and would allow players to know what codes they reedemed, therefore they would know which ones they can still get.
1 vote -
Product Suggestion
When playing my favorite deck, I am regularly running into an issue where if I have more than one smoldering egg ready to turn into an Ashmouth Dragon on the same turn, it does not. Only one will, and then the other egg(s) reset their counters. This happens when it is another smoldering egg, and when it is the ghastly mimicry making more eggs. In this captured log, it was the first time I've experienced the egg's counter resetting instead of transforming when it was the only egg that was supposed to transform that turn. Please fix this wotc :(…
1 vote -
1 vote
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Why do "mythic" packs give out rare cards SO OFTEN????????? Come on, there are a ton of complaints about this. Why hasn't it been addressed?
Why do "mythic" packs give out rare cards SO OFTEN????????? Come on, there are a ton of complaints about this. Why hasn't it been addressed?
1 vote -
Bug draft premier new capenna
el juego se quedo pegado sin permitirme seleccionar cartas en dos ocasiones, donde en una primera oportunidad fue necesario cerrarlo, espero el reemboloso de mis gemas
1 vote -
Get rid of 12 Teferi’s in Historic
Teferi #1 costs 3 mana. Teferi #2 costs 4 mana. Teferi #3 costs 5 mana. Memory deluge, march of otherworldly light, wandering emperor.
This deck is trash. It forces games to go forever. Let me get some upvotes from people who play daily and only want this deck banner or played in ranked. UW control causes arena to be too slow. Nobody wants to play 30 and 40 minute games when we’re trying to knock out our dailies and weekly quests on unranked play. If you play this, you should be in ranked play. Possibly Bo3 so you can sideboard…1 vote -
Frozen draft
Client froze during ranked draft. This has happened two drafts in a row now. Only missed 2 picks the 2nd time because I recognized what happened. I missed an entire pack before realizing.
1 vote -
Streets of New Capenna Draft crashed though Internet connection was stable - asking for refund
Streets of New Capenna Draft crashed (I started drafting at roughly around 8:00 am German Time) although my internet connection was perfectly stable. I was unable to proceed drafting in time and would like to ask for a refund of my draft entry.
1 vote
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