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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10231 results found

  1. Server problems

    I've been unable to play for eight nights. Every time I try to connect, there are server issues. I've been waiting for the problem to be resolved and filing reports for over a week now.

    I'm very discouraged; at this rate, I might quit the game.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Galvanize not doing 5 damage after second card draw

    I draw my first card during my turn
    Then play OPT (which allows me to scry 1 and draw a card.

    This is my second card draw this turn.
    I then play Galvanize. But it only hits for 3 damage, not 5. But the requirement to make it do 5 damage has been met.
    This is a bug.

    This is reproduceable on PC and Android version.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Golden Pack progression

    Golden pack progression is not working again... Buying standard legal Pioneer masters packs doesn't count towards golden pack. Pls fix this. It's soo annoying that this thing is happening to me for the second time. WTH wizards

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  4. Crashing on iOS

    I’m on iOS, iPhone 15pro. There was an iOS update yesterday and sense then the game has started to crash when loading into a match,it’s also making any ongoing audio stutter and distort.

    1 vote

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  5. just stop emailing me back if your going to repeat yourself be wrong and ignore the issues

    you customer service is dumb, im done just stop emailing me back, its not an issue with my connection or tech your just ignoring the problems and doing nithing, i will continue ti post everytime i have an issue, just stop recontacting me with worthless information. your tech support is trash and if the same coypke csr respond like bits one more time im blocking your emails.

    1 vote

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  6. Game crashes

    Magic the Gathering Arena keeps crashing on mobile device, while I am in the middle of matches. This happens often, causing me to forfeit matches and events. Please update MtGA for mobile platforms so it doesn’t keep crashing

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Mossbornd hydra landfall ability not working when a copied

    I have Ardyn the Usurper on the battlefield and exile mossborn hydra from a graveyard to create a copy token version. The expected resullt is that the landfall ability will trigger as normal however instead it seemed to only add +1/+1 counters instead of doubling them

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Disable Button

    Definitely disable buttons after they are pressed. 👍🏻 ✌🏻

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  9. Tutorial is skipped without my permission

    When I first downloaded the game, blue flame thanked me for defeating the dragon and gave me some decks. Trying to replay the tutorial leads to the same result. Attempting to repair the files did not help.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Opponent timed out but I lost

    Opponent timed out but I lost. Opponent was Aharmlessbeetle. Using an angel deck and was out of cards in their hand. Also why am I ranking down? Your info says once I gain a rank I can’t lose it before the end of the season but I am repeatedly losing my rank. Also, your website is glitching and when I try to report bugs it won’t let me sign in or post a bug, just search for similar topics. I kept refreshing about 10 times and got lucky this time I guess. I am on iOS

    1 vote

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  11. Worst Match ups…

    There is absolutely no reason for me to get matched up vs my worst match ups 90% of the time….like cmon it’s getting ridiculously bad…how am I suppose to play the game when this is happening? I’m not a pro by any means nor am I a good player I’m avg maybe above at best but I consistently make mythic in ranked. This 50% is ********.

    1 vote

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  12. Tergid --> Tergrid

    German

    The german version of "Tergrid, God of Fright // Tergrid's Lantern" is missing an "r" --> "Tergid, Göttin der Furcht"

    1 vote

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  13. BUG: Did not recieve quest reward for doing 3 matches in Quick Draft

    I did a Quick Draft today after the quest for doing 3 Quick Draft matches appeared and won 3 times and lost 3 times, and did not receive any credit for the quest that gives 1000 gold and requires me to complete 3 Quick Draft matches. Attached is the log file.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  14. Minimus Containment vs Oblivion Ring style cards

    Minimus Containment removes all abilities. When sacrificing an enchantment that removes a permanent from play, if the abilities are removed, the 'return that creature to play' ability is removed, so sacrificing the Minimus-created Treasure shouldn't return the creature to play at all.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Assegnazione segnalini "crociata dei catari"

    Quando le creature che entrano sono troppe, il sistema non riesce ad assegnare tutti i segnalini +1+1 richiesti.
    L'animazione avviene correttamente (con il pop up della carta "crociata dei catari") ma pur sembrando si stia applicando, non funziona.

    1 vote

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  16. 1 vote

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  17. Error de servidor

    Llevo una semana sin poder conectarme por las noches, siempre da error al conectarse al servidor. He puesto varios reportes ya, pero sin resultado.

    1 vote

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  18. Game keeps not responding

    The game keeps freezing and coming up with the widows not responding window, if I press close program then my whole computer freezes without mtga closing but if I simply tab out I can use my computer perfectly fine.

    I have tried updating my gpu and cpu drivers as well as verifying the game files and deleting and redownloading and nothing has fixed it.

    This error happens randomly when doing anything on the game and as such I cannot play the game at all

    I am on pc, windows 11 and launch through steam

    1 vote

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  19. Achat dans la boutique introuvable

    Bonjour, à plusieurs reprise, après avoir acheter des terrains dans la boutique, impossible de les retrouver dans la collection ou dans la construction de deck

    1 vote

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  20. Louisoix's Sacrifice

    Louisoix's Sacrifice not countering non creature spell!

    1 vote

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