MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9185 results found
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Bo3s turning into Bo1s bug?!
On 8 occasions this evening, a Bo3 match turned into a Bo1. There was no side-boarding phase despite play proceeding normally in each first game--no noticeable network or queuing issues and no otherwise perceived delays in play.
The match also ended w/o the usual awards of a win for even a Bo1.
1 vote -
Cancel finding a match resulted in match loss
- Start Quick draft, create a deck, press Play button. Select Cancel while finding a match. Log out and log in again. Loss counter in the right courner indicates match loss.
- PC
- I have 1 match losses.
- I should have 0 match losses.
7 votes -
Bloodthirsty conqueror
March 5th and you still haven't removed bloodthirsty conqueror from alchemy or standard at the very least, this is very annoying, maybe we should all go for this winner bug and not use strategy or other colors that won't give you a sure and easy win
11 votes -
Visual bug on the third game of the tutorial
I just started the game. Im currently in the third game of the tutorial (the one against a blue deck), when suddendly the cards start to freeze as they enter the field and the begin to cluster the right side of the screen, overlapping with one another (like in the image).
The game still runs correctly and mechanically, nothing changed. But it's pretty much imposible to play optimaly when the cards are glitching one over the other.
Don't know if the bug will continue past the tutorial, but I hope not.
As of how to replicate it... I don't know, it literally started on it's own as soon as the game began. The last two games (against the green and red decks) had no problems at all, it's just this o e at the moment.I just started the game. Im currently in the third game of the tutorial (the one against a blue deck), when suddendly the cards start to freeze as they enter the field and the begin to cluster the right side of the screen, overlapping with one another (like in the image).
The game still runs correctly and mechanically, nothing changed. But it's pretty much imposible to play optimaly when the cards are glitching one over the other.
Don't know if the bug will continue past the tutorial, but I hope not.
As of how to replicate it... I don't know,…3 votes -
Buying cards for gold - buys nothing
I bought some set of 5 cards many times, using gold, not $. And any time i would never saw them available for my deck. Have to craft them to use. What is the purpose of using the store if i have to use crafting tokens?
Attaching the recent example. Wth?1 vote -
Fix your game, PLEASE!
Dear MTG Arena,
Fix your game. Top to bottom, and all the way through. I have been subjected to numerous issues with your game, from bugs, to incorrect card interactions, to random unjustified crashes, and so much more. And if it we just me, or even just one of my devices, I'd chalk it up to out of date drivers or something. But it isn't. It's you. And the problems run deeper than just. The game itself is broken many times over, and it's poor product design. I used to love your game, but lately, your decisions have begun to make me regret having ever given you money. As a long time customer of yours, I'd love to have an actual conversation with a real person, but knowing how you typically handle these things, a bot will auto-respond and close my ticket/discussion before any set of real eyes ever evaluates the response; something else your website has done when reporting behavior and bugs.Hoping you do the right thing,
One of your fanbaseDear MTG Arena,
Fix your game. Top to bottom, and all the way through. I have been subjected to numerous issues with your game, from bugs, to incorrect card interactions, to random unjustified crashes, and so much more. And if it we just me, or even just one of my devices, I'd chalk it up to out of date drivers or something. But it isn't. It's you. And the problems run deeper than just. The game itself is broken many times over, and it's poor product design. I used to love your game, but lately, your decisions have begun to…2 votes -
Bloodthirsty Conquerer
I have now had numerous games where Bloodthirsty Conquerer created an infinite loop. Sometimes I was winning. Sometimes I was losing. Sometimes it was neck and neck. Most of the time it has happened to me. Some of the times I was the one getting the benefit.
But every single one of these games was ruined. Fix this stupid, broken gameplay mechanic. It is not the spirit or intent of the card to create an infinite feedback loop. That is poor implementation, not a problem with the card. It activates once. And ONLY once.
13 votes -
Mastery pass
Mastery Pass not being accredited.
28 votes -
fix the boring game play
I left magic couple of years ago, A friend got me to try arena in an attempt to rekindle my love of the game. So far all arena is doing is reinforcing the reasons why I left. Most players are no better then shaved monkeys parroting the pros who are making pathetic decks. Honestly I don't see how you guys are making money off the pros, the decks are based of low cast commons ( the cards most players do not have to buy wildcards for ) and they are pushing for 2-4 turn kills. Magic got popular from the great game play and you guys are moving the game to the polar opposite...seems like business suicide. But I digress my actual question is there any hope of the game becoming great again or should I just assume that you really want to be unemployed within 5 years? The original devs did this many years ago and it almost broke the game but the still had enough die hards to pull out of the tailspin, I doubt you guys do.
I left magic couple of years ago, A friend got me to try arena in an attempt to rekindle my love of the game. So far all arena is doing is reinforcing the reasons why I left. Most players are no better then shaved monkeys parroting the pros who are making pathetic decks. Honestly I don't see how you guys are making money off the pros, the decks are based of low cast commons ( the cards most players do not have to buy wildcards for ) and they are pushing for 2-4 turn kills. Magic got popular from the…
1 vote -
Mill-icious Achievement
So I was playing on my Android device in the Momir event and won via my opponent drawing from an empty library but didn't receive the achievement. My opponent had gotten out a token of Territorial Bruntar and Bonny Pall, Clearcutter. They placed a land triggering Bruntar which then exiled their whole library due to the nature of the event and then proceeded to attack triggering Bonny Pall leading to them losing via an empty library on their combat step. It was honestly hilarious but then I thought about the "Mill-icious" achievement and was saddened to see that I still didn't have it unlocked even after restarting the game. Would love if this was fixed and my achievement doled out!
So I was playing on my Android device in the Momir event and won via my opponent drawing from an empty library but didn't receive the achievement. My opponent had gotten out a token of Territorial Bruntar and Bonny Pall, Clearcutter. They placed a land triggering Bruntar which then exiled their whole library due to the nature of the event and then proceeded to attack triggering Bonny Pall leading to them losing via an empty library on their combat step. It was honestly hilarious but then I thought about the "Mill-icious" achievement and was saddened to see that I still…
1 vote -
Draft disconnect
I was in a cube draft when it disconnected mid game. I request my buyin back for the event as it was my 3rd loss in a very close game
1 vote -
Sudden Loss
While browsing emotes, I was subjected to a sudden loss, as if i conceded the match, but I did not. Both players were low on life, but non had received lethal damage. I suspect that the other player actually conceded, because there was no feasible way for him to win, but I ended up losing and the downtick on my ladder progress.
I did receive the rewards for a win, however, which were 50g and 25xp.
Playing on PC
1 vote -
Bonusumu etkinleştirmeli miyim?
Bonus etkinleştirilirse ancak oyuncu zamanında kullanmazsa ne olur? Fonlar bloke mi edilir, kazançlar iptal mi edilir yoksa bonusun süresi mi dolar? Ve hoş olmayan sürprizlerden nasıl kaçınabilirsiniz?
1 vote -
Land drawing
In my deck, I have 30 plains, 20 forest and 20 swamps and your worthless ******* chinks can only draw one 1 ******* plains throughout the entire ******* game! Hire another worthless slanted eyed chink, Hasbro! They ruin every ******* thing they ******* touch so common sense tells you dumbfucks, let the chink **** with **** and then wonder why everything is all *********!
1 vote -
Tolarian acamady and retro
When sitting on the other side of a tolarian acamady and retro and your opponent is spinning their wheels it eats my game clock having to sit there and pass every time they make a new token. Especially when I have something like a tapped vehicle where is clearly no game action I want to take. Even auto passing stops and makes me pass priority every time they do something. Even sitting and trying to auto mash the pass butting it will take a few seconds off each time they untap or make a token. Basically you get unfairly taxed on your game clock eating away several minuets of your time.
When sitting on the other side of a tolarian acamady and retro and your opponent is spinning their wheels it eats my game clock having to sit there and pass every time they make a new token. Especially when I have something like a tapped vehicle where is clearly no game action I want to take. Even auto passing stops and makes me pass priority every time they do something. Even sitting and trying to auto mash the pass butting it will take a few seconds off each time they untap or make a token. Basically you get unfairly taxed…
1 vote -
Black cards instead of all cards view
Instead of a normal view of a card the view is all black. It is on every card in game. It's the same during the game. So it is now impossiple to play as i don't see my cards and cards of the opponent. Restarting the game doesn't help. Restarting the computer doesn't help. The problem last for couple days.
1 vote -
There is a unintentional infinite loop between toph the first metal bender and mythweaver poq when Ygra, eater of all is on the battlefield.
When Ygra, eater of all and Toph, the first metal bender are on the battlefield when you play Mythweaver Poq, the game sees mythweaver as artifact food and therefore a land, so it duplicates, but the legend rule doesn't allow two mythweavers so it makes me sacrifice one. HOWEVER, no matter which one I choose, the game just assumes that the copy is the one that remains on the battlefield, starting a new dupe trigger and the cycle happens infinitely until I run out of time. Please make it to where you actually are able to choose the original OR the copy in the future because I'm sure there at least a few circumstances that would benefit greatly from the ability to choose, such as this one.
When Ygra, eater of all and Toph, the first metal bender are on the battlefield when you play Mythweaver Poq, the game sees mythweaver as artifact food and therefore a land, so it duplicates, but the legend rule doesn't allow two mythweavers so it makes me sacrifice one. HOWEVER, no matter which one I choose, the game just assumes that the copy is the one that remains on the battlefield, starting a new dupe trigger and the cycle happens infinitely until I run out of time. Please make it to where you actually are able to choose the original OR…
1 vote -
Junk Winder Momir
Junk Winder in Momir
It was tapping creatures, with the correct chain around the card to show they do not untap during the next turn. All tokens affected by it, however, were not untapping on ALL future turns.1 vote -
Unable to storm despite holding full control
It is impossible to storm in the power cube with breach led etc.. I am holding full control and I am unable to perform any game actions and it just skips randomly to my opponents turn. I had 4 mana floating spells to cast in my hand and it just skipped my turn.
1 vote -
Not receiving awards/coins in MTG Arena
I'm not receiving awards/coins for winning matches in MTG Arena. Tried logging out and logging back in. Nothing is working.
1 vote
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