MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3194 results found
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Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in my starting hand)
Given how much this event costs to enter, it's worrying to see bugs like this that could easily cause game losses. Please let me know if I can provide any more information!
Thanks
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
MASTERY card grab loss
when spending ORBS i chose cards, 3 times now and they are not being added to my colection. . assumed they would be NEW CARDS as sson as i opened the edit, but nothing even after searching.
1 vote -
FIX YOUR FKING GAME
HOW CAN SOMEONE DRAW WITH TRAPFINDER AND NARSET? Are ya'll smoking ***** or is there no balancing happening in Arena? HOW THE FK is he drawing cards with a literally card saying they cannot draw more than one card on their turn, IT IS THEIR FKING TURN.....
1 vote -
How about we fix the forum
Why is this where we are sent when we have an issue just for it to be ignored? The full screen bug has bothered the community for TWO YEARS and nothing has been done about it. Every time you do an update Sparky comes back and annoys everyone and again we get sent here, where no solution is given and its never actually fixed. So how about we fix the forum so you all might actually fix the issues we have instead of ignoring them.
3 votes -
Product suggestion
After the update. There is no longer an option to change the format of an existing deck.
Example, I want to change the existing deck from "Brawl" to "standard" and make some changes.
Last time, there is a drop down menu which will show all formats, now its blocked and unclickable.
Please check and debug. Thank you.
3 votes -
always on the draw
Every time I create a deck very quickly, the game "understands" that my deck is always very strong when I start playing and starts putting me on the draw. Yesterday I played almost 50 games during the day/night to test this. Only 10 games started the game. This should be balanced. Another thing: it's always the same decks against me. After the game "understands" which decks have cards that hinder my strategy, it starts putting them against me. This harms the experience. I had already created a post with evidence of this in the past, but it mysteriously disappeared from the forum.
Every time I create a deck very quickly, the game "understands" that my deck is always very strong when I start playing and starts putting me on the draw. Yesterday I played almost 50 games during the day/night to test this. Only 10 games started the game. This should be balanced. Another thing: it's always the same decks against me. After the game "understands" which decks have cards that hinder my strategy, it starts putting them against me. This harms the experience. I had already created a post with evidence of this in the past, but it mysteriously disappeared from…
1 vote -
Pauper permanent queue, with best of 3 sideboarding games, please
please, let us have more ways to enjoy the game and not only on some events but permanent, the gameplay of pauper or historic pauper is different and would only make mtg arena more rich if we could play it with an official queue
3 votes -
Matchmaking
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can only win like 1 out 10. I understand in ranked it should be fair to play whatever but not on the casual side. I mean I played against someone the other day that seemed to have no creatures what so ever and he just kept playing creature destruction. I figured after all that he would play that obnoxious card that brings back all creatures from the graveyard but nope he just quit after destroying at least 15-20 creatures. Maybe that isn't a good example but point is there needs to be like a casual player style that allows for simple decks that don't make you wanna rip your hair out. I got put against mono blue mill deck at least 3X in a row. It's not fun. It got to the point that I would quit if they played a card that had mill as a landfall. There has to be a better way to do matchmaking. Separate it out somehow or run an algorithm that pairs you up with equal power levels. Please make it better. I just wanna be able to play, have fun, and at least have like a 50/50 shot of winning.
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can…
2 votes -
PERFECT SPELL NO CARDS
Got to love how the guy always seems to have the perfect spell as his last card in his hand. That wins him the game. You know he can't just have some other spell that doesn't kill my f****** creature. That's protecting me from dying now. Of course he's got the absolute perfect spell to kill my guy so he can win the game. No problem and it happens like 75% of the **** games this is happening. One turn away from changing the tide of the game and the guy has a perfect spell to stop that from happening. Where are my perfect cards? How come I can't replicate whatever the **** the opponent is doing? It gets the same f****** four cards every f****** game and I can't f****** get four f****** lands for f*** sakes. It's absolutely ridiculous. I don't know what the f*** is wrong with the shuffling. I don't know what the *'s going on but it's obviously f*** rigged which makes it kind of f****** pointless to play at all. I mean if you spend your money on this game you're f****** they took you man they took you f****** good cuz they just force you to f****** lose man absolute f****** joke
Got to love how the guy always seems to have the perfect spell as his last card in his hand. That wins him the game. You know he can't just have some other spell that doesn't kill my f****** creature. That's protecting me from dying now. Of course he's got the absolute perfect spell to kill my guy so he can win the game. No problem and it happens like 75% of the **** games this is happening. One turn away from changing the tide of the game and the guy has a perfect spell to stop that from happening.…
3 votes -
mystical tutor deleted
After I installed the new arena update, I tried to edit my show and tell deck for timeless. When I entered to edit, a message pop up in my screen saying I have illegal cards for the format (timeless) and this cards has beeen automatically deleted. Searching on the deck, I noticed my mystical tutors (mirage edition -old frame) has been deleted. (Image 1)
There is some kind of bug, because when I tried to search on my collection (only searching on owned cards), in the search appeared a mystical tutor version I didn’t own (image 2)
If you need more info let me know
ThanksAfter I installed the new arena update, I tried to edit my show and tell deck for timeless. When I entered to edit, a message pop up in my screen saying I have illegal cards for the format (timeless) and this cards has beeen automatically deleted. Searching on the deck, I noticed my mystical tutors (mirage edition -old frame) has been deleted. (Image 1)
There is some kind of bug, because when I tried to search on my collection (only searching on owned cards), in the search appeared a mystical tutor version I didn’t own (image 2)
If you need…2 votes -
requiting hex - firdoch core
Hello,
in a game i had 3 requting hex, enough mana etc. My opponent activated firdoch core for 4 Mana an attacked.
In this case firdoch core is actually a creature - an artifact creature, but a creature. Nevertheless i can´t cast my requiting hex. What was wrong?
Thank you1 vote -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
2 votes -
When I create a ticket in MTG Arena Support, it automatically updates the ticket to be closed and solved
Need help on this one
1 vote -
Cards removed from deck list
I opened up my deck lists today & found multiple Brawl deck lists with cards removed from the deck without telling me which ones are invalid or why.
The message I got when opening these lists only said there was invalid cards that were auto-removed, not what those cards were.
2 votes -
Sphinx Tutelage didnt mill opponent when i drew
I had painter's servant and sphynx's tutelage on the battlefield. I drew and opponent milled 2 cards and that was it. With the combo on they should had milled the whole deck. it was two artifact lands but it should have done it.
1 vote -
Dark Depths unavailable
Dark Depths (non-avatar version) has been removed from the client, which keeps me from playing my deck (since i don't own copies of the avatar version). Please re-add it
2 votes -
Able to cast spells without paying cost
Why don't you have to pay these costs?
1 vote -
Time penalty for players roping
MWO gives an increasing time penalty for players who rope. It's easy if you timeout the next game you play gets a 1 minute penalty, then a 3 minute then a 15 minute etc etc. It's wastes so much time waiting for some spoilt brat to show you what a bad sportsman they are.
4 votes -
Balanced Card Shenanigans
I woke up to balanced cards GONE from my decks, and I NEED TO PURCHASE THEM AGAIN?!? I'm a big fan of rebalancing cards, I really am. I want to keep the game fair and playable for and against all deck types. But, the fact that when you rebalance a card, you remove them from a collection is one of the greediest things I can think of. If you rebalance a card, and a user has copies of the prebalanced card, you should simply add the rebalanced cards to their collection AUTOMATICALLY. Otherwise, what is preventing your company from looking at which cards are the most owned (particularly from past sets), declaring them "rebalanced" forcing all users to have to purchase the cards? At the very least, you should provide a wild card for EACH COPY owned.
I woke up to balanced cards GONE from my decks, and I NEED TO PURCHASE THEM AGAIN?!? I'm a big fan of rebalancing cards, I really am. I want to keep the game fair and playable for and against all deck types. But, the fact that when you rebalance a card, you remove them from a collection is one of the greediest things I can think of. If you rebalance a card, and a user has copies of the prebalanced card, you should simply add the rebalanced cards to their collection AUTOMATICALLY. Otherwise, what is preventing your company from looking…
3 votes -
Lasting Tarfire not triggering on opponent's turn
I was just drafting and I built my whole deck around Tarfire getting double triggers, but it wouldn't trigger on my opponent's turn when I blighted with the two mana 1/3 goblin that taps on their turn. It lost me all my matches
3 votes
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