MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9576 results found
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I CAN'T PLAY THE GAME! NETWORK ERROR!
Its the third day in a row! Always network error and "can't load your collection! FIX IT!
7 votes -
(Marchesa / Fury) Interaction Bug
Playing Fury while Marchesa, Dealer of Death is on your battlefield will trigger Marchesa 3 times. Bug only seems to work with Fury and not other damage divided cards
1 vote -
Satellite select or Scroll slider button feature
The inability to scroll hand when fanned (playable) cards exceeds (such as having playable cards in graveyard) the border of play area is frustrating and detrimental to gameplay. Often the issues leads to timeouts being used and forced passing the turn, resulting in losses when overall outcome could have been a win otherwise. Cards such as Ancient Greenwarden become hazardous to the wincon when you lose your hand (often cards in hand are left and outside the play area border) to the lands in the graveyard. Suggesting to either have a satellite button to select HAND/GRAVEYARD/EXILE or a scrolling feature.
1 vote -
Fragment reality ignoring ward
Fragment reality ignored ward 2 when shelter by ghosts was attached to a creature using sigada’s aid. The fragment reality should have been countered but instead exiled the creature
1 vote -
Sparky won't shut the **** up
Ever sunce the latest update sparky will not shut the **** up in the main menu ever single ******* time the main menu appears. It's been like this for over a month now. Fix your ****.
1 vote -
Limited rank stuck at bronze tier zero
I have won a lot of games in limited draft events but my rank is still bronze tier zero, it never changes
1 vote -
Shuffler Improbability
In multiple formats, but primarily Premier Draft, I all too often encounter scenarios where I have declining chances of drawing a land from about 27% (sometimes less) but proceed to draw lands for 3 straight turns. This is with no shuffling or deck stacking in many cases. It should be almost impossible for this to happen repeatedly within the small number of games I play each week (generally just enough to get 15 weekly wins, maybe 30 games if my win rate is not being tanked by the situation described here). The odds of this happening in even 4 of…
1 vote -
Cases de carte noires
Sur mon PC, lorsque je clique sur "jouer" puis sur "récemment" et que je choisis de "modifier" un deck alors toutes les cartes apparaissent en NOIRES et lorsque je reviens sur les autres écrans des cases NOIRES apparaissent partout à la place de carte ou deck.
1 vote -
Deck Art Changes Unexpectedly
When editing a deck, the art I select to identify the deck (drag to the top) sometimes changes to random card art not in the deck. This happens even when not adding, removing, or otherwise moving cards in the deck - just viewing. Using Android. I'd expect the art to stay the same unless I change it, as it is tedious to repeatedly change it back.
1 vote -
blue helper appearing
The small blue ball keeps appearing, indicating that there's a mission to complete, but I've been playing for years and there aren't any open missions. I've already reinstalled the game and nothing has changed.
1 vote -
Badgermole Cub removal skipping reaction phase
I've noticed this several times now and finally decided to post a bug report. When I have a Badgermole Cub out and the opponent uses removal. I will often not have a chance to tap other mana sources at instant speed in response before their removal succeeds.
1 vote -
random freezes
I have been experiencing random freezes where the game completely locks up lately, I don't know whats causing it as I usually have to do a cold reboot to fix the problem. The other thing is if you are trying to force a game loss don't be so obvious about it, my last game 3 mulligans in I finally got a new hand first 3 were exactly the same.
1 vote -
Game randomly freezes and becomes unplayable
For the past 45 minutes I tried my usual run of daily wins, however I can't play the game as the games either don't load or if they load then seem to disconnect from my side or the opponents during the "keep"/"mulligan" screen or after 1-2 rounds/phases. The "rope"/timer then starts and after it finishes the game freezes. In this state I have to restart the client to get back to the main menu.
Even after "repair game files" the issue is not resolved. Sadly the game can't be played in this state and I can't get my daily wins…1 vote -
fix Bloodthirsty Conquerer bug
It's been months. Fix the bloody Bloodthirsty Conqueror (rules breaking) infinite combo bug.
At this point, if I even see that card in a deck, before it's even played I'm insta-conceding because of this unfixed bug.
After all this time, It's absolutely unacceptable for this to still remain an issue
1 vote -
player attacked into a creature with protection against green and died. fix your game. this is basic bs.
player attacked into a creature with protection against green and died. fix your game. this is basic bs.
Seriously.
Basic magic rules say this creature should not die...But it does....What's the point of the spell if it doesn't do what the text suggests?????1 vote -
Draw recorded as Loss
I ran into a problem while playing draft. I was waiting for a match, but after finding an opponent, the game ended up giving me a tie, which was then counted as a loss on my account. It was a bit frustrating since I was just trying to play a regular match.
17 votes -
Terrasymbiosis on mobile
Terrasymbiosis does not show how many cards will be drawn when it triggers, which makes it difficult to tell when you double the counters on multiple creatures at once. Please add a number that shows how many cards will be drawn for each trigger.
3 votes -
Purchase gems
It is impossible to purchase gems. Neither Paypal nor credit card works. After a short wait, it asks for the data again, or it just shows an hourglass. Sometimes Paypal also says that the password is incorrect, but this is not true.
Please fix this. I want to purchase gems3 votes -
Gemstone caverns bugged after free mulligan.
I free mulled and got a GC on the draw and it didn’t layline. No pic because, I’m a lazy alcoholic.
3 votes -
product suggestion
I feel like this is a weird way to point out a product problem, but... however you want to do it:
So, my opponent had a ghostly prison out, and I wanted to attack with one creature. I only had one treasure available BUT I also had the crime novelist out, so I should've been able to sack the treasure, gotten two mana for it, and been able to pay for the attack, but instead the program didn't process that I got another mana and insisted I needed to pay two mana.1 vote
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