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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9355 results found

  1. Literally can't see numbers after last update

    After last updating on my Android device just now all of the numbers for power/toughness as well as player life totals are obscured by white blocks over each digit. Text on cards is distorted, too, but readable.

    8 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  2. Standard Ranked Bo1

    Playing Standard ranked Bo1 seems to automatically be set to draw your deck, even a 74 card (28 lands) deck, in the most inconsistent and inconvenient of ways.

    They say keeping it at 60 and using 4 copies of cards ups the chances of drawing the deck so that it’s actually playable and almost predictable. Never once, not even with the free decks they provide. How can you not draw a land in 7 turns out of a 60 card deck with 30 lands in it? Nuts. Don’t get me wrong, there is no actual perfect and unbeatable deck, but…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Premier Draft full control doesn't work

    I have razor rings card in hand. My op attacks. I'm clicking full control. I block op's creature with my own. I pass priority to damage stage. My intention to wait till the damage is done and I cast rasor rings right after while we still in combat, so I gain more life. The reality is that I lost priority right after the combat happens. I was in full control mode the whole time.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. A MISTAKE!!!

    A MISTAKE!!! That's what certain cards are. The "Ouroboros Orb" card is extremely abusive; I don't understand how, with your experience, you manage to make such a mess in every collection. It's unbalanced in every format. Whoever created this card should be BANNED from the company.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Witch’s Mark Bug

    Witch’s Mark: the text states I may discard then draw 2 cards, THEN it states I may attach a wicked role token to target creature, however in gameplay it attempts to resolve the second effect before the first effect, which can’t be right. When an instant destroys my target creature before the wicked role is attached, the entire spell fizzles. I claim the first effect should be completed prior to the wicked role and potential fizzle effect.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Drakuseth, Maw of Flames card issue

    the text states that it deals 4 damage to any target, then 3 damage to up to two targets. If I don’t select exactly three targets he doesn’t do ANY of these damages.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Post-Patch Yargle Achievements Still Borked

    Submitting in case y'all thought the patch had fixed the achievements issue (per /u/WOTC_Jay). I have since played multiple games with Rat Colony but have 0 logged games for A Frog of Culture. Also, I just won a game in Standard with only vanilla creatures in the deck and I didn't get Death by Vanilla.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Had to Search for "Yargle" to Upvote Every Report that Yargle Day is DOA

    Do you even test this or do you just rely on us (again).

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  9. Yargle Day... In Space! 900 XP didn't credit my account

    I got my first win, claimed the 900 XP but am stuck at level 47 Mastery with 525 XP I was at before winning. I only got the 25 XP from the normal first 10 daily wins.

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  10. A Frog of Culture Bug - Games not being counted

    A Frog of Culture Bug - Games not being counted
    I made a deck of entirely dominaria no land cards and no matter what, my games are not counting towards the achievement. I’m playing historic regular play.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Played Cards Stuck

    Played cards stuck for each player on the screen. I do eveything i can do, even i restart the computer but it stays same.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Premier Draft Through the Omenpaths

    I used a draft token for a Premier Draft Through The Omenpaths and tried to make the deck twice but it said unable to submit deck please try again later. When I later returned the draft was entirely gone and so was my token and the cards from the draft.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Arena crashed while drafting

    I was just drafting Spiderman pick-two draft when Arena logged me out mid draft. I got presented with the screen shown in the sent file. This has not been solved yet. When I press reconnect I am presented with the same screen, when I log out and back in again I am presented with the screen once again and when I close the game and reopen i am also presented with the screen. I have checked extensively and found out it is not a connection issue on my side. This has resulted in 900 gems wasted on this draft.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Timeout

    9/28 Timeout issues when attempting login from Samsung. I've restarted the phone a couple times and notice that there was an Android OS update not sure if that has to do with it but continually getting this screen. Is anyone else having issues?

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Draft fail

    I was drafting the new collection today at 12:20 (Brasília time) and the game simply logged out and I couldn't log in anymore. I want my gems refunded.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Bought 2 Lego creatures in the shop and they are nowhere to be found in my collection/deck builder

    Purchased 2 legendary creatures one black one black blue hybrid, ( i cant rmemeber their names) not one of them are in my builder but it did remove my gold :/ i will never purchase from shop until i get some help with this....

    1 vote

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  17. Quina Qu copies token wrong

    Opponent played an effect that created a token with 10/10 stats, and instead of creating a 1/1 frog token, Quina Qu created a 10/10 frog. Suffice to say, my iminent demise was hastened. :/

    5 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  18. 2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. Ember Island Production

    I cast 'Ember Island Spectacle' on my 'Duki, Warrior of Kyoshi', but it did NOT copy 'Suki's power is equal to the number of creatures you control'.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Invasion Tactics Bug

    I cast Invasion Tactics and swung in with my team of all allies, but the draw trigger of Invasion Tactics didn't go off, and I didn't get to draw a card. Very frustrating.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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