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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13663 results found

  1. UI Stuck Mid Game

    What happend:
    I was in the middle of a match, and was going to play Sea-Dasher Octopus after declaring attackers, and the UI froze up. Animations still occurred, my timers expired, but I was unable to click anything, pass turn, etc. In the end, the game got stuck at the point where my last timer expired. It didn't auto-conceed or whatever, it just got stuck at the current board state. It has been this way for several minutes while I have been typing up this report.

    I am still able to hover over cards in my hand, and hover the…

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. destroyed indestructable

    opponent destroyed nylea keen eyed (indestructable) with a destroy target artifact or enchantment.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. 88 votes

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    24 comments  ·  Gameplay  ·  Admin →
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  4. Card mana costs and information wrong.

    Whenever I hovered over or right-clicked on cards in my hand, they had the image of the card, no text other than the name, the correct strength and toughness, but a completely wrong mana cost. I have attached a image of what this looks like to the email. If you cannot see the image it is a 2 mana(1 green, 1 colorless) Sirit of the Aldergard, Snow Creature – Bear Spirit, that does absolutely nothing.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. The matchmaking system is pitiful

    Their normal, unranked matchmaking system doesn't make sense.
    If you play control it matches you 90% against mirrors, if you play mono color mirror, if you play agrro mirrors, please, they should change it. It is a real rubbish.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Juego se cierra en cada partida

    Desde ayer (25/06) el juego se cierra en cada partida, perdi draft y cada partida que realice, probe desistalar el juego, pero el problema persiste

    37 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  7. Exert abilities don't always trigger

    It has happened to me, many times already, that when I exert Glorybringer it doesn't fire the 4 points of damage.
    I'm on a windows PC.
    The matches in which the exert failed to fire were always ranked (best of three).
    There was always a target creature to target and no rules-changing permanent affecting abilities whatsoever.
    Once it was targeting Nicol Bolas, The Ravager; another time (different match) it was targeting Terror of the Peaks and a third time targeting some other creature I don't recall.
    It's been happening since the last days. And since the last days I'm playing…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Historic VS standard In Standard play

    Since the Zendikar release patch I've been playing completely standard legal decks with all standard legal cards in the regular 'Play' queue and I have been getting matched against people playing historic decks/cards. I have even checked for cards that the 'Standard' filter isn't catching like Impassioned Orator and I am still facing people with historic decks.

    18 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  9. My turn was skipped even though it was still my opponents turn

    Opponent embalmed with 5 anointed processions in play and triggered 1024 life triggers, it was my opponents turn, and the triggers were happening, I was tapped out and waited for them all to resolve, (having a boardwipe and alt win-con I didn't care that they had 1k life)
    For some reason while the triggers were resolving my timeouts were being used and my opponent kept their two timeouts, immediatly after the triggers were done the game went back to my opponents turn, in like a split second.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Constructed Rank Affected by non-constructed play after switching from "standard ranked" to "play"

    It happens for me when I play in a standard match, and then switch to regular play afterwords. If I close out and go straight to play it doesn't affect my constructed rating.

    To replicate, play a "standard ranked" match
    switch to "play"

    Work around is to close program and log back in.

    17 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  11. Silverquill command bug

    I was playing a draft bo1 match on the IPad app. I wasn’t a able to select the 4th option of the spell “Silverquill Command”

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Bug - Equipping a creature with 0 toughness preventing them from dying after being at 0 toughness

    An opponent equipping an artifact to their creature, i respond with 'Decisive Denial' so that my creature kills theirs prior to the equip taking effect. Their creature has 0 toughness, yet the equip still resolves afterwards providing their creature with 1 toughness and allowing them to survive. The creature should've been destroyed as the 'Decisive Denial' resolved with the creature at 0 toughness, prior to the equip resolving.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Did not receive XP after leveling up

    Playing on Windows PC. I have no idea how to recreate the bug, but have attached my log. After levelling up on March 11th (around my 10th win for the day), I stopped receiving XP (after 15th win, mastery shows I still have 0 XP into new level where it should be ~5*25 = ~125 XP).

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Reaper's Talisman/Light of Promise Interaction

    I equipped both the enchantment Light of Promise and the new artifact Reaper's Talisman in that order onto my creature, Vito, Thorn of the Dusk Rose. I attacked alone with it, which triggered the Reaper's Talisman effect, hurting my opponent for 2 damage and healing myself for 2 damage, but the healing did not trigger Light of Promise, which should have given my creature two +1/+1 counters because of the healing from Reaper's Talisman. Unfortunately, the end result ended up losing me the game immediately after, so I wasn't quick enough to get a screenshot of it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. game crashes during every match

    game crashes during every match since the uptate to M21

    39 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Incorrect Card Interaction

    There is an incorrect card interaction.
    I made a token copy of Goldspan Dragon and then copied the token using Esika's Chariot.
    Goldspan says that its' treasure token creation triggers when targeted by a spell. But the chariot made it go off. As far as I know, that would be considered an ability, not a spell.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Waiting For server -> No mana sped for spell and card locked on the screen

    Waiting For server -> No mana sped for spell and card locked on the screen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Blade Historian Not Giving Doube Strike

    In my last game, I had two attacking creatures while I had Blade Historian on the field. Neither creature got their double strike. I stayed in the game one more turn to make sure I wasn't missing something, and again my attacking creatures didn't have double strike. Them not having double strike essentially cost me the game. Please fix this. Not getting double strike from Blade Historian is messing up my preferred deck to play.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    Unranked wins showing that I'm leveling up in Bronze...and I'm not even on the bronze tier.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Peer into Abyss is unplayable on iOS

    It is essentially impossible to select enough discards when you play peer into the abyss on iOS because there is no way to scroll and select when the cards are so small.

    3 votes

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