MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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24665 results found
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Ambitious farmhand crash
Any and every time I play ambitious farmhand the app crashes and won’t let me rejoin the game until after the option to fetch land is timed out
2 votes -
Playing on Mac. Everytime I open packs or go into collections the game freezes up and I have to close the program.
Playing on Mac. Every time I go into collections or open packs, my game freezes up and I have to close the program. this just started happening right after the most recent update with the alchemy set of MKM. game is totally unplayable for me right now
2 votes -
Queen Allenal Token Interaction Strangeness
Queen Allenal of Raudach seems to have strange interactions with several token generation techniques. With ***** Against Humanity the soldier tokens get +1/+1 counters alongside the ***** tokens. With Urabrask’s Forge, the soldier tokens are sacrificed alongside the Urabrask’s tokens.
1 vote -
Lurking Spinecrawler
Lurking Spinecrawler’s second ability does not trigger properly. The text reads ‘for each of that spells colors’ but if I cast Xander, a three color spell, I gain one life and the opponent loses one life, not three. I have been able to reproduce this across games using different cards, including the card that Spinecrawler Incorporates.
2 votes -
Equipment stayed under a creature after falling off
Opponent used Angelic Intervention on his Rebel token equipped with Bladehold War-Whip, giving the token protection from Red. This made the War-Whip fall off, and the token correctly did not have double strike anymore. The equipment, however, stayed under the token as if It was still equipped. Maybe it was just a visual bug on my end, but opponent seemed confused too, taking a while to take his turn.
2 votes -
codigo starter kit
he comprado el starter kit de el señor de los anillos, me viene con dos codigos completamente nuevos, pero al poner los codigos no hacen nada, no me han dado ninguna recompensa... he salido del juego y vuelto a entrar y no veo absolutamente nada... queria ver si me podian ayudar
1 vote -
偽装による裏向きで適応されている常在能力
偽装により裏向きになっているクリーチャーの常在能力が適応されている。
添付1、2枚目画像は適応クリーチャー、3枚目は相手ターンでの状況となります。
バグの修整をお願いします。2 votes -
V-Sync not working, GPU at 100% usage
Since the last major update (2024.35.00), V-Sync no longer caps the FPS and essentially works the same as the "Unlimited" setting. This results in very high GPU usage as my RTX 3090 goes from producing 180 FPS to about 700/800, essentially multiplying the load by 3 or 4. I'm on NVIDIA driver version 551.76, and the workaround I've found for now is to cap the FPS through the NVIDIA control panel instead, which prevents my GPU from overheating.
2 votes -
1 vote
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Discover ETB trigger Bug
When Geological Appraiser ETBs from the graveyard (using push/pull) it is not correctly triggering the etb and triggering discover 3 from Geological Appraiser.
1 vote -
Infinite stack/stack freezing/forced timeouts(concedes)
I've been in this game for about an hour an a halfish with it frozen probably about the last 30 mins. This opponent has no win cons left to get out of the game as I've got a plat angel mutavault in play and have had so since about 20 mins into the game itself as an effort to live and dig myself out.
I in fact haven't been able to dig myself out but rather was forced to counter their only ways of dealing with my land before getting stuck qqing to easily pass turns till they milled out. Normally as soon as the land is angeled or their ways to deal with it are gone the opponent scoops but this one decided to not only stay but continued to play as normal before forcing both our timeout stacks to expire, freeze the stack multiple times only to add to it once it unfroze, and try to force the game to concede on my side as I've had done to me a few times due to the stack being bugged.
Can we please get a way to clear the stack entirely and phase out all the triggers once the timeouts have settled and force the person that owns/started the mass stacking after to concede rather than have it bug to concede the opponent?
And can a dev please force their concession so I can move on? I'm still stuck in the game and I'm pretty sure they're still waiting for the stack to unfreeze with them emoting and looking at cards here and there.
Update in comments:
I've been in this game for about an hour an a halfish with it frozen probably about the last 30 mins. This opponent has no win cons left to get out of the game as I've got a plat angel mutavault in play and have had so since about 20 mins into the game itself as an effort to live and dig myself out.
I in fact haven't been able to dig myself out but rather was forced to counter their only ways of dealing with my land before getting stuck qqing to easily pass turns till they milled out.…
1 vote -
Lands not untapping
Today it happened to me exactly what this other bug states. Game lagged,I lost a turn, and lands were no more untapping properly. Not even some of the creatures were. Attaching screenshots.
Thanks2 votes -
delve
Auto-tap mana issue (with Delve cards in hand)
The auto-tap feature does not consider cards in hand when tapping mana if there is a delve card in hand. Example: I have Taigam's Scheming and Hooting Mandrills in hand, 5 cards in graveyard, and Forest, Island, Swamp in play. If I cast Scheming first, it will tap the Island and Forest, preventing me from casting Mandrills afterward. (Also, if I try casting Mandrills first, it will tap all of my lands for that and prevent me from casting Scheming.)4 votes -
Arena crashes seconds after I boot up (since the OTJ Alchemy release)
Ever since the OTJ Alchemy update, I have not been able to play for more than one match. For the last 2 or 3 days, Arena is up for under 20 seconds. I am unable to even go to another page before the game just crashes.
1 vote -
Card sounds
Cards don’t make sound when they’re played anymore. Very recently, it used to be when I’d play a Wraith (Nazgül), they’d make the Nazgül screech sound when played and hit the field. Since then, the game doesn’t do that. I’d like to get my sound effects for cards back please.
1 vote -
1 vote
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auto enter event
Hello,
I play MTG Arena on my Smartphone (Android)
After I quit playing a game I put my Smartphone in my pocket. After some hours I wanted to resume playing and recognized that a Seald Event was entered and i lost 3 games with it but I never played a single game with this Sealed deck. The cardpool from the 6 packs was untouched.
I kindly request to refund 2000 Gems for the entry.
Kind regards1 vote -
2024.37.0.1241.1066268
Player took murderous rider, I exiled his board using Karn stylex
Proceeds to draw off murderous rider for the removal2024.37.0.1241.1066268
1 vote -
Cannot hide away stack to reach objects in play behind stack
I am unable to hide the stack, the button is gone! Like why do we invest in this game when there are so many bugs introduced and not fixed. Where is the QA process? where are the unit and integration tests. .... what is development doing, has it turn into the wild west?
1 vote -
Optimization Recommendation
Good evening, sorry for my English on Google Translate, I'm studying for a degree in computing and information technology and I wanted to report something that I tested at the Magic Arena today. In your game there is the option to enter a code to redeem gifts and products through a space in the store, where this space allows a large number of characters to be typed, I was even able to copy 90 characters to that location, it probably has this capacity due to the need to increase the size of codes as the number of combinations runs out, but special characters can also be inserted that are not necessary for prerelease codes but are used in programming and this could be the beginning of a security breach in your game, there is also the fact that a simple code generated by CHATGPT can be used to automate the insertion of random codes in this field, it would be good if after about 100 consecutive wrong attempts in this field, the game disconnects the player to avoid an attack brute force or server overload due to multiple requests in a short space of time. As the hexadecimal system is used to create prerelease codes, if the time comes to have to modify the code, you can add 4 more characters to the character variation of the code, maintaining the size but making it even more complex, I suggest avoiding the following characters (i, o, q) because they look too similar to numbers when written in capital letters. I know that you are a serious company and that you have great developers and that the opinion of a simple student may be worth little, but I recommend that you make some adjustments, it would improve a lot.
Good evening, sorry for my English on Google Translate, I'm studying for a degree in computing and information technology and I wanted to report something that I tested at the Magic Arena today. In your game there is the option to enter a code to redeem gifts and products through a space in the store, where this space allows a large number of characters to be typed, I was even able to copy 90 characters to that location, it probably has this capacity due to the need to increase the size of codes as the number of combinations runs out,…
1 vote
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