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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24166 results found

  1. Can no longer drag cards to the table. (Mac)

    On my mac in Arena after the most recent update when I pull cards from my hand and drag them to the table to play them they turn orange but don't go down they go back to my hand. The only way to play cards is to double click them from my hand now. Was this by design, counterintuitive to what I'm used to in this game.

    4 votes

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  2. brain storm

    Hey, when you don't let players use a card in the format it was intended to be we should be refunded wild cards of an equivalent rarity. It sucks that we have to complain for this.

    1 vote

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  3. Thunderous Orator and the failed results

    Thunderous orator does not gain flying when he should and is able to be blocked by the creatures on the ground and also the creature does not gain his additional abilities when attacking with another flyer. Platform was mobile

    1 vote

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  4. If you cannot fix the crash to desktop, increase the timer

    If you cannot or will not fix the stability of this app so it does not crash to desktop every 3-4 games, increase the timer so it is possible to log back in before losing a turn.

    1 vote

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  5. Quandrix Command resolution and visual bug.

    I casted quandrix command in response to a discard spell. It went on the stack (visually) then while i was trying to pick what to do, the discard spell happened and the quandrix command was visually on the stack for the rest of the game. This was in the strixhaven draft event which was very important.

    2 votes

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  6. Did not receive deck for completing quest

    I completed the cast 25 black/blue spells quest and did not receive the next 2 color deck. The quest did however go on cool down.

    22 votes

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  7. 1 vote

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  8. Lurros is miserable to play against OVER AND OVER

    Half the decks I run into on the ladder are now running Lurros. Seriously, he is over powered. Not fun. I'm going to stop playing again soon, it's NOT FUN.

    1 vote

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  9. Non-random matchmaking in draft

    In Arena premium draft and cube draft, you're disproportionately likely to be matched against decks with similar colours/archetypes. I think it's possible this effect is even more pronounced for your first match, but I'm less certain. (It may also be true for other draft formats.)

    I speculate that this is a bug arising from a matchmaking algorithm which is intended to make players of similar strengths or decks with similar win records be preferentially matched against each other.

    (To see this effect in action, e.g. draft a two-colour deck CD, and pay record the colour pairs of two-colour decks you…

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  10. desactivating animations

    Hello
    I am writing because I am really upset after all the money I spent in the game I still loose too much just because my computer is too slow or because of disconnect problems. WHY THE **** don't you make it possible to desactivate much more 3D animations that are completly unusefull and often bad for concentration ???? I already did all I can to boost my computer it's at max and don't have the money to change for sure. So please do somethin because I am loosing all the pleasure I should be havin in the game !!…

    6 votes

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  11. Herald of Hadar unblockable

    I am playing AFR premier draft on iOS version 2021.7.21.241.877644. My opponent attacked with Elturgard Ranger, the wolf token generated by Elturgard Ranger, Death-Priest of Myrkul, a skeleton token from Death-Priest of Myrkul, Herald of Hadar and Vampire Spawn. Opponent had no other creatures and only basic lands; they may have had a treasure token. I had Djinni Windseer, Scion of Stygia and Yuan-Ti Fangblade untapped and no other creatures as well as basic lands. None of my creatures could block the Herald of Hadar. No other spells had been cast this turn. All of my creatures were legal blockers…

    1 vote

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  12. Game freezes during opponents turn in Premier Draft

    Behaviour:
    When in Premier Draft the game stopped advancing the turn during the opponents turn, with every card highlighted as if inspecting it, forcing you to concede.

    No workaround was found leading to a lost draft. Would it be possible to re-imburse the gems for it?

    Thanks a lot and may your goldspan dragons always fall on curve.

    P.S.
    I tried adding a .PNG screenshot, but it said the format isn't supported because there was a space in the filename. Two bugs for the price of one

    1 vote

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  13. Game freezes during opponents turn in Premier Draft

    Behaviour:
    When in Premier Draft the game stopped advancing the turn during the opponents turn, with every card highlighted as if inspecting it, forcing you to concede.

    No workaround was found leading to a lost draft. Would it be possible to re-imburse the gems for it?

    Thanks a lot and may your goldspan dragons always fall on curve.

    P.S.
    I tried adding a .PNG screenshot, but it said the format isn't supported because there was a space in the filename. Two bugs for the price of one

    1 vote

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  14. Bans and wild cards

    Giving only one wild card for recently banned Thassa's Oracle is hilarious. People spend much more wild cards to build whole deck, they would have spend them in different manner. It's not a fault of a customer that play testing isn't sufficient. Tainted Pact was intentionally brought to historic only less than a month ago and broke it, this is just wrong. They way I choose packs to buy, they way I crafted cards was affected by cards I was looking for for the deck that is now unplayable.

    2 votes

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  15. Opponent roped but didn't lose

    My opponent roped but the game just stayed at them with zero timeouts.
    The only thing I can do to continue is to concede, losing a rank.
    Pretty disappointing.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Rank decreasing for wins

    I was playing regular BO1 in both standard and historic. My rank would decrease regardless of the outcome.

    10 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Game scripted like a game with bot

    I played 8 game in 1 hour and 20 minutes, and i win only 3 game, like if i played with bot i lost every game with topdecking, i don't like this thing, i think if this will happen again, i don't pay for the pass this month.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. High CPU usage on Mac

    Arena's CPU usage is consistently much higher on Mac than on Windows, drawing more than 100% CPU even when displaying a static screen like the store page. Its CPU usage is so high that my Macbook loses battery charge even when plugged in to a wall outlet.

    12 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Vehicle not selectable as creature sub type

    Playing on PC, just lost a game of draft where I had enough damage to attack for lethal damage because Creature type vehicle was not selectable via the UI.

    Used a creature to activate Funeral longboat. Cast crippling fear - attempting to name vehicle to remove blockers to make a game winning attack but it wasn't an available option.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. performance issues making game entirely unplayable on mid-range rig.

    the entirety of the game is in dire need of major fixes. With a radeon 5700 XT and 2600X ryzen processor this game is currently unplayable due to stacked shufflers throwing match after match into an artificial losers queue with probabilities now in the 1 in 1.3*10^4 for just one of the four in a row, then promptly throwing into black screen matches that end in a draw. I'm not even able to complete quests giving me absolutely zero reason to come back and play the game since the actual gameplay is buggy, laggy, and stacked

    5 votes

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