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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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29464 results found

  1. Draft

    When drafting, cards that were not the one I selected were added to my collection. The Cards I did select were not there. Also the confirm pick button was not needed for these selections. When trying to remove these cards from my draft deck they vanished and my deck is considered invalid. In short, I am unable to play with the deck I mostly drafted.

    2 votes

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  2. 2 votes

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  3. Client Hung during Premier Draft and disconnected

    During the draft session of the draft, session hung with no responses from clicking name or any other object. Session disconnected and then I returned to draft with several cards I did not select in deck. I used a draft token for this session.

    2 votes

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  4. Crash and freeze

    Game disconnected from server and when reconnected did not see land in play, then full crashed a couple turns later freezing the screen. Resulted in game loss and loss of rank in Standard play.

    3 votes

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  5. Get alchemy out of standard

    If I wanted to play alchemy, I would play alchemy, but I don't. I'm playing standard, and there's no point to even play the game if the designers are intentionally destroying the formats. Bunk.

    3 votes

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  6. Rebalancing

    Congratulations, you don't have to grant wildcards when you ban something, because you've "rebalanced it"

    6 votes

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  7. Storm Combo Timer Problem

    I was playing a Grapeshot deck. My opponent was at 81 life, so I had to storm off in a round. Even though I was non-stop playing, my timer ran out. I had to dig through my deck really hard and had only gotten my counter somewhere into the high 30s. I decided that since the timer was about to run out I'd at least show my opponent that I had the Grapeshot in hand with a lot of stacks and hope they would resign.

    They did not, and after the timer ran out, the remaining grapeshots went to my…

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  8. Incorrect Midweek Magic Description

    https://magic.wizards.com/en/articles/archive/news/midweek-magic gives a false description of this week's event. It says "You receive a 60-card deck of all basic lands." That's not true at all!

    1 vote

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  9. That's not how Momir works.

    Please don't force SNC cards into Momir. It's a bad set and I'm sick of it. Getting stuck with 2 green cards in hand is not how Momir is supposed to work, and I definitely don't want to see those cards when I'm trying to get AWAY from such a terrible set.

    1 vote

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  10. The counters have not been applied

    I had the "Roaring Earth" card on table. I put a land on the table and I choosed a card to apply the counter, but the counter was not applied to that card. I did the same operation a couple more times with the same result. In the same match I had the same problem with the "Jugan Defends the Temple" on table. I put another creature on the table and I pay 2 more lands to put 2 counters on it, but they were not applied. It is not the first time I have suffered this bug.

    1 vote

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  11. Kairi, the Swirling Sky

    During my traditionnal sealed event, I had a bug using Kairi, the Swirling Sky where after its trigger of death, I couldn't chose any options after taking a look at the battledfield.
    Both options where missing from the screen.

    4 votes

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  12. second main phase skipped while card to play

    the game auto skip the post combat main phase while having 5 mana to play the spirit sister call.
    I guess the issue was due to the mana coming from memory of toshiro which is an ability costing life.
    Super annoying to have the game mess you up due to incorrect programing.

    4 votes

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  13. cannot save draft deck

    QUICK DRAFT - D&D Adventures in the Forgotten Realms

    1. completed draft
    2. made deck
    3. saved deck and exited
    4. played games
    5. tried to "ADD TO DECKS" - NOTHING HAPPENS
    6. checked number of saved decks - is LESS THAN 50 (maximum is 75)
    7. tried renaming deck and saving, then clicked ADD TO DECKS- not added
    8. tried changing deck and saving, then clicked ADD TO DECKS - not added
    9. tried changing land to other pictures, saving, then clicked ADD TO DECKS - not added

    note deck shows it being a five color draft deck, which it is NOT (it is three colors).

    i just…

    4 votes

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  14. Blasting Zone

    Blast Zone on 4 Destroyed Tamiyo, Compleated Sage, despite the permanent having mana value 5

    4 votes

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  15. freezing

    The game freezes and crashes on both PC and phone regardless of account. It freezes just before I get into a match. I can make decks and interact with the menu fine but can't play. It has happened after every update for a few days then lets me play again.

    4 votes

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  16. Ninjutsu does not work properly

    Ninjutsu does not allow me to return a creature targeted by a spell, even though it isn't blocked. In this specific case, the creatures involved were Prosperous Thief and (a crewed) Prodigy's Prototype

    4 votes

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  17. Countered conclave tribunal left visual bug

    I countered an opponents conclave tribunal and after the stack resolved a large card casting effect remained on the left side of the screen for the remainder of the game. It did not remain after returning to the main menu.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. scry cancels resolve all

    topic:

    When clicking resolve all, and there are multiple resolves that are repetitive, it stops resolve all to show you the scry.

    What happend:
    Utlizing Telasarra, moon dancer, I had multple (hundreds of actions) that needed to be resolved. I clicked resolve all. Every 4th time, Telasarra would come up with scry, and it would cancel resolve all. Eventually the game started giving me warnings that the game would end in a Draw if I didnt do a different action. I would click resolve all, it would run through the 4 actions to get back to Telasarra, then it would…

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Mark/Remember Players

    I know how easy it would be to abuse a block/report feature in game, but if we could have a way to mark players-- change name colours or outline of portrait or little icons-- it would go a long way to improving the play experience. Even just two options-- one for players that we don't want to play again, and one for players who we enjoyed playing-- that would mean a lot.

    I'd like the option not to waste more time on players I come across who intentionally stall, crash the client, or spam emotes until I have to mute…

    7 votes

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  20. 4 votes

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