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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24367 results found

  1. Can't Gain Rank in Traditional

    This is game breaking to me. I can't get to mythic because I can't play traditional and Bo1 ranked plays you against similar matchups.

    I just won 2-0 in traditional and I didn't gain two, let alone one, rank. Currently at Diamond 3.2.

    7 votes

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  2. we are exploited by wizard/assbro

    why not make quick draft of new series available from start of release and available longer?

    or why mtga doesnt ask for a monthly fee instead of making us pay 15$ a game you can loose in less than 10 minutes because of stupid shuffling algorithm?

    why asking the question? you could ask... because me know the awnser!!! Hasbro... DOUBLE THEYRE MONEY!!!

    you should be ashamed that you're using loyal costumers like milking cows!!! No discisions are made in regards of the users, just money money money... business is business, regardless how people feel and regardless if you'se using kids…

    1 vote

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  3. Smartphone goes to standby

    The screen keeps getting dark and then the smartphone goes into standby. In most apps you can see that it is possible to prevent the standby mode. Magic Arena App should basically do that. This also happens, for example, when I'm in a loading screen or when the app is looking for an opponent for me. A game on the smartphone should always ensure that the display remains switched on.

    1 vote

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  4. Frequent hangs during matches (CV: 1.1200.4.3152.817437)

    The MtGA client hangs frequently during matches in the listed Client Version. These hangs do not appear to have a consistent trigger but do follow a common pattern. Closing / opening the client resolves the issue but it then returns within the same match, minutes or even seconds after the match is reloaded. A match may experience a few hangs or, in one case, more than a dozen, effectively making the client too unreliable for use.

    These hangs often follow the pattern:
    - UI animations stop (mouse interaction ceases)
    - short delay (seconds)
    - animations briefly continue (appears to be…

    4 votes

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  5. traduction "stop after damage"

    En français cela se traduit par arrêt après les blessures. Or c'est traduit par "avant"(before). La confusion est plutôt gênante !

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  6. Narfi, Betrayer King

    I used Narfi, Betrayer King in a draft and was disadvantaged because the text and effect were different.
    Please fix it.

    1 vote

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  7. 6 votes

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  8. Issue in your event - Wrong translate in portuguese

    The card Priest of haunted edge are the wrong translatw for portuguese, plz fix it, this error cost me a draft match, a request a refund plz, thanks.

    My oponnent have two this in field, he used one in my goldenmaw champion, and because the translantion is wrong, i let the ability resolve, whith a bounce in hand, and my creature died, this cost me this game.

    Ps.: The event is premier draft kaldheim.

    1 vote

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  9. Sarcedote da fronteira Assombrada - Draft

    A carta Sacerdote da fronteira assombrada está com o texto em português errado, ela diz que dá x/x para a criatura alvo igual ao número de terrenos de neve, quando na realidade ela dá -x/-x, me custou uma partida no draft premium Kaldheim, exijo reembolso.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  10. 星界の瞥見

    「3枚の内、1枚を手札に加えて残り2枚を「望む順番で置く」」
    というテキストだが、
    戻す順番を選ぶ画面が出ない。

    無作為にライブラリーの下に置かれているのではないか?

    スタンダードではほぼ誤差の範疇だが、今後のためにも修正をお願いいたします。

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  11. Zoom on CardView

    When I play there are two features that I miss:

    1 - Horizontal view on sealed deck building to help with mana curve smoothing

    2 - Zoom on text when on cardview. Some cards have a lot of text so the letters are very small. An adicional zoom feature on the card should be available with two fingers touch

    1 vote

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  12. Visual Effects - Creature Fight Animation

    One of my favorite visuals is when certain cards hit the board and the creature animation happens.

    I thought it would be really cool to have creature animation take place when creatures attack and block each other (kind of Star Wars Dejarik/Holochess esque) where you can see the creatures actually combat each other.

    I think that would be a really cool graphic. Just wanted to share, thank you for your time!!!

    PS
    If not everyone would enjoy that sort of animation it could always be a feature that is turned off in the "Options" section of the game.

    3 votes

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  13. 勝利したらランクが下がった

    ランク戦で勝利したらランクが下がりました。
    ご対応よろしくお願いします。

    3 votes

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  14. Feildar's retreat does not handle its triggers correctly on a stack.

    Felidar's Retreat always triggers first, regardless of how you set in in a stack of triggers. Also, when multiple Felidar's Retreats are triggered, you cannot make a creature and put a +1/+1 counter on it at the same time.

    3 votes

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  15. 通常のプレイで勝利したらリミテッドのランクが下がった

    デイリー消化のためカジュアルでプレイしたらなぜか勝利後にリミテッドのランクが下がる演出がでた。実際に下がったかは事前にランクをチェックしていなかったので定かではない。

    4 votes

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  16. Revealed cards don't stay revealed

    I've noticed that after playing cards like Memory Leak that a revealed card doesn't always remain revealed and is often hidden again.

    8 votes

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  17. in search of greatness into saga etb gives no lore counters

    I "In Search of Greatness"-ed a elspeth conquers death onto the battlefield and no lore counters were put on the saga.

    1 vote

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  18. Make MTGA Mobile cross platform.

    Cross platform play for Magic the Gathering Arena, so you can use one account for both PC and Mobile. When I login on mobile, it wants to restart the entire tutorial. That's a hard no. I picked up MTGA last week to get a head start for mobile. Please make it cross platform.

    1 vote

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  19. Please Disallow Arena Reprints in Ranked Modes

    It is highly frustrating to play against the arena starter decks even into the higher tiers of ranked modes. It warps the metagame and stifles deckbuilding as players just continue to play the same decks they've used for the past three years because of the reprints. Just after the release of Zendikar Rising there was such a surge of variety in decks such as orzhov lifegain that has disappeared in favor of just using the arena reprints.

    Ajani's Pridemate should have rotated out with the Ravnica sets, it's so tiring to see Hallowed Priest outshining Cleric of Life's Blood, or…

    2 votes

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  20. Missing translation error

    Missing translation in appearing card effect description during attack.
    Ornery Dilophosaur was mutated with Boneyard Lurker.

    Playing on PC (Win10).

    Correct text should be displayed.

    2 votes

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