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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24752 results found

  1. Arena needs a commander block list for Brawl

    The single biggest problem with brawl on arena is the tendency to play against a relatively small pool of commanders, with certain commanders in particular tending to show up again and again and again. There's apparently some sort of opaque matchmaking system designed to create "fair" commander match-ups (so high-tier commanders tend to get paired against other high-tier commanders, etc.), but this actually just makes the variety problem worse.

    Sure, maybe I don't get paired up against Kinnan much if I'm running a janky commander, but I'll still end up fighting whatever the most popular low or mid-tier commander is…

    3 votes

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  2. the enchantment aura light of promise doens't work. whenever i get life, the enchanted creature doenst't get +1/+1 counters. tried it on

    the enchantment aura light of promise doens't work.

    whenever i get life, the enchanted creature doenst't get +1/+1 counters.

    tried it on a creature of an opponent, suddenly it worked, but not for my creatures.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Card stuck to cursor

    I was editing my draft deck when I clicked on a card from the rest of my pool and dragged it and it just got stuck to my cursor. Going out of editing the deck didn't help. Moving to edit a normal deck in my collection resulted in the card being stuck mid air and the cards from those spots were placed in the same mid air position. (screenshots attached)

    Only on the first page of the cards collection. It seems to be related to the card position in the edit screen (duhh :D).

    41 votes

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  4. Bug

    When I cast Ecological Appreciation the second time in a game, it does not put any creatures onto the battlefield (X = 4 both times).

    1 vote

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  5. Unbale to cast sorceries

    I was unable toc ast grapeshot despite having the mana available to do so. In that same game, my turn ended automatically despite having mana available and spells to cast with it. On android.

    1 vote

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  6. Un-ban Uro

    Ban Genesis Ultimatum and The Great Henge.
    Un-ban Uro.

    Gruul and Dimir Rogues are toxic to play against.

    Uro was only banned because of Omnath. Uro and Genesis Ultimatum really shouldn't be legal at the same time because it makes it too easy to ramp to Genesis and mana-cheat your whole deck out. It's already too easy to do this as it is.

    With Gruul being able to play Embercleave or The Great Henge by turn four, along with so many excellent cheap creatures (Edgewall Inkeeper, Brushfire Elemental, Kazandu Mammoth, Questing Beast, Bonecrusher Giant, Lovestruck Beast) makes every threat a…

    3 votes

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  7. Shrine Bug

    I'm on a PC. I'm playing a Shrine deck (standard). I had a the Stone Fangs (black) and Calm Waters (blue) Shrines down. Between the two triggers I got an error message on the screen each time. I didn't note any problems with the game, just the error popping up. If I didn't have the blue shrine trigger after the black shrine, I didn't get the error at all.

    Also, a second minor bug - on the Ikora battlefield, once the stone monoliths are broken and fall apart, the two large crystals no longer make crystal sounds, they make rock…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Random Matches and Oversized "Perfect" Decks

    You need to revamp your "random matching." It doesn't "feel" random. I have seen this complaint a lot on Facebook. After a few matches, at least in my case, it almost always (if I had to put a ratio to it 7/8) pairs me up against someone who has a deck to counter mine, and I start getting lousy starting hands to force me to mulligan down to 5 or 6 cards.

    Also, in cases where we are matched against someone who has a 240 card deck, they ALWAYS seem to have EXACTLY what they need to stomp you in…

    3 votes

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  9. Russian Translation Issue

    when changing the language from Russian to English, the title remains in Russian

    2 votes

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  10. 2 votes

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  11. Game crashes

    The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)

    15 votes

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  12. Redemption Opportunity for iOS users on Past Promotions

    Greetings,

    As someone who exclusively uses the iOS platform, I was really excited when MTG Arena debuted a few weeks ago.

    I applied my code for the Bob Ross basic lands and got 5, my question is will there be an opportunity for iOS users to get past promotions (like the 5 Bob Ross lands that were given away for free)?

    I understand that it probably won’t be possible for every promotion, but since I have the paid for Bob Ross lands it does sting that I can only use half of them in Arena. I tried the old free…

    1 vote

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  13. Low library warning

    Hello,
    This is something that is relevant with the current Omniscience draft.
    It would be great to have a warning when the player's library reaches a critical number.
    I have lost 2 games without realizing that it was because I had cast too many draw spells and reached my empty library without realizing it !
    It took me nearly doing a third time to understand what was my issue (I thought I lost the games because my clock ran out)

    2 votes

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  14. Phyrexian Swamp is bugged

    In the new patch the Phyrexian Swamp from Jump-Start is bugged and displays the text in English instead of the Pyrexian text.

    5 votes

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  15. Dragging a card to the sideboard during drafting could leave the card stuck to the cursor

    See attached screenshot for an example. You could have multiple cards stuck to the cursor at any time. They will follow the cursor along and could obscure the drafting screen.

    This doesn't happen 100% of the time, but happens often enough (maybe 50%) that I have to avoid doing this for the fear of ruining the draft.

    7 votes

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    3 comments  ·  Events  ·  Admin →
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  16. Install/patch/update magic the gathering

    Well, I had to go to my friends house one day to download the game becasue my internet is apperantly not compatible with your game. As the only game on the planet such is. So i downloaded the game at my friends house few days ago and now you have an update which makes me have to uninstall and install it again. This is just very far from optimal and i have no idea how you make it, because this is the basics when it comes to making a game, isnt it?
    Under you can see the problem, it stucks…

    1 vote

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  17. Self-update feature? Single-button software update?

    As someone affected by the Strixhaven-related bugs and installation "known issues", I'm finally logging this suggestion after wondering about it for about half a year.

    Why doesn't MTG Arena have a self-updater? Or at least a simple Update button? Why must I always reinstall the whole program? There is not one single other program or gadget I've used in the last I-don't-know-how-many years that makes me do anything more than press an Update button. This one feature would do more to make your game feel sleek and modern than any animation or additionally supported operating system ever could.

    1 vote

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  18. Music Keeps Shutting Off After Sound Effect From Card Plays.

    Music keeps shutting off after it is triggered by sound effects, either through playing a card, or it's effect. Extremely annoying bug, and it has happened on all boards. Playing on a high end PC, tried reinstalling (clean), but nothing changed.

    1 vote

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  19. Redmi 7 play MTG Arena

    Good night, my phone a Redmi 7 can run heavier games, why can't I play MTG Arena? Please release my device in the play store to be able to download the game, for God's sake. Thanks.

    1 vote

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  20. Couldn't discard, forced timeouts, lost game.

    I was supposed to discard more cards than I had in hand. I selected them all, but couldn't click the button.

    How did this happen? I had [[Underrealm Lich]] and played [[Hydroid Krasis]] with X=19. This emptied my library, but [[Gaea's Blessing]] replenished it. But because the library was empty midway, I couldn't draw the full 10 cards (half X), but got less. Though, the game apparently assumed I had drawn 10 cards and wanted me to discard accordingly.

    2 votes

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