MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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24368 results found
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Deck
Deck doesn’t contain illegal cards but I can’t use it still
1 vote -
Game "crashed"when i was about to win and ended in a draw
Attached is the screengrab I took when the game froze, and then it crashed and said an unexpected error happened and it ended in a "draw". I spent like 30 min playing this guy and I finally turned it around to win and it "crashes" just at the right time?
1 vote -
Rosie Cotton Bug
I had rosie cotton in play and had an army token come into play but for some reason she didn't trigger. Losing out on this +1+1 counter ended up costing me
6 votes -
cant level up!
im having an issue where i cant level up, game says " you must play a game this season to receive your season rewards" help me!
1 vote -
Apparently i have encontered an A.I. account , either that or my opponent was mentally ill .
It seemed quite odd that i wasn't able to send a friend invite to the account named as "TheWizard#87570" . I am thinking this account is fake as in it is probably an A.I. account of some sort . I had the card "the book of exalted deeds" and had the counter that says i can't lose the game and your opponent can't win on the card named "mutavault" and the dude was playing alone for 179 minutes . He had a deck that continuosly casted "oracle of the alpha" while "sheoldred, the apocalipse" made me lose life and he…
1 vote -
Tech. Issue
Game will not connect to servers for matches, I can do everything in the game but play the game.
2 votes -
delete mid-week event
delete mid-week
it's completely makes people feels angry and frustrated about it because most of the player experience is just lose.1 vote -
herd migration with all land types available, 6 land, and 2 mana from planeswalker, and would not cast.
8 mana available and herd migration would not let me cast it.
1 vote -
Bug Tottentantz
Tottentantz em campo. O adversário declara ataque com a ficha de kumano equipada com bastão de surra de vigopolis. Eu bloqueio com duas gatas tigradas do armazém com deathtouch. Elas morrem. Tottentantz não ativa o efeito de criar fichas de rato.
1 vote -
bug on trample/death touch and buffs
I am playing on PC. game killed me when i should not have died. I had 5 health. i blocked all his trample guys with enough health to stop them. his attack landed but all sudden all my buffs disappeared reducing my protection from trample letting his attack thru and killing me. His troops where green with death touch from another unit of his. i was white buffed by wedding invitation.
1 vote -
Extreme lag and cannot see card faces
When I am able to start a game after the extreme (and continuing) lag then I am unable to see the card faces themselves. Instead I see what appear to be other potential card backs. This is true both in actual game play but even when I am opening up packs. Obviously this makes the game completely unplayable it has been this way since the last update. Probably took 90 seconds of laggy loading to even get to the point where I could take the screenshots. The game is impossible to play, at all, with these issues and is one…
1 vote -
lost a game due to opponent combo
I had responses but couldn't play them because them because opponent combo took too long and timed me out.
2 votes -
Hollow Scavenger Activate Ability
In game two of my last draft, I casted "Curse of the Werefox" targeting my "Hollow Scavenger". I had a food in play, and I wanted to activate the Scavenger's ability in response to my fight spell (I had a food token and 1 mana open). Arena did not allow me to do so, resolved the fight spell and my Scavenger died. To the best of my understanding, the play I wanted to make was not illegal. I thought it was apparent that Arena would give me the option to use the ability. Am I wrong? This cost me the…
1 vote -
Return to hand does not work
Creatures do not return to hand. They remain on the battlefield when a return to hand action is taken, cannot be targeted, does not untap, cannot attack or block, and is essentially exiled further beyond the exile zone into the really-*******-exiled-but-still-on-the-battlefield zone. The card does not return to your hand, but is not on the battlefield despite appearing to still be there.
2 votes -
Card incorrectly showed in opponent's hand
I dragged Deathsprout onto the field to play it, but did not have the correct mana, so cancelled. One of my opponent's cards in hands was then showing as Deathsprout for most of the rest of the match. This only stopped when they discarded cards to go to 0 cards in hand. When that happened, the cards they discarded seemed to go to my graveyard, but that fixed itself when I clicked on my graveyard to get a detailed look.
4 votes -
Can't buy gems or change payment method
I tried to purchase some gems from the store, when I click any $X button, it brings up the option to pay $X or Cancel, and when I click to pay $X nothing happens. There is also a button that says "Change Payment Method", and when I click on it, it also does nothing. This is on PC on Steam.
6 votes -
Mastery XP not adding correctly
I saw the problems with Mastery XP not being reward and I have had it happen twice. What I noticed is it happens the second time you earn a thousand points in a play session. Any rollover points from the last time you hit 1000 points don’t count. I only figured this out after the second time it happened so I don’t have screen shots. I do know this sequence of events.
I had 975 XP total.
I won a game earning 250 XP for my last weekly win award and 25 XP on my daily.
I was correctly given…11 votes -
Creature destruction out of hand
The creature destruction/exile cards are getting out of hand. A deck has nothing but exile/destruction cards and then throw in drawing or tokens or direct damage makes these games unbearable. Play a creature watch it get destroyed over and over until there is nothing left. Throw in the exile all and destroy all cards to top it off and I want to rage quit.
1 vote -
Allow Basic Lands with Paid Full Art in all formats
If a player pays for full art basic lands, they should be available for use in all game formats, since the game function is exactly the same.
WOTC should want this as well as it will only increase sales to not sell what is effectively an idiotically defective product (full art basic lands that can only be used in limited formats).
1 vote -
I hate the Momir event
The gameplay is based purely on luck rather than skill, and im forced to grind through it for the rewards but the process is totally not enjoyable.
1 vote
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