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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24401 results found

  1. Ranked Event issues

    Ranked Events

    During gameplay, I have seen my ranking drop from God Tier 3 to Gold Tier 4. It is advertised that we are not to losing our rankings but here is it dropping. I am playing on my ipad. Can you please fix this bug?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Mutavault Bug

    Mutavault cannot tap for mana when turned into a creature. It says it is still a land so it should work.
    In order to reproduce this error, have 3 lands into play, being Mutavault one of them. After opponent attacks, activate mutavault ability to turn into a creature. Block with Mutavault. With untapped land and Mutavault, try to pay 2 mana to cast an instant.
    No option to tap Mutavault for mana...

    I have been playing Explorer Ranked on a Windows machine and this bug have been making me loosing games....

    7 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Suggestion very needed

    Hi MTG, i love u! Clearly we all have a problem, THE ONE RING it very very strong, it'everywhere! Fortunately by brother is a genius, he came up with perfect solution for all of us!
    Just allow a single copy in each deck, it is called ONE ring after all!

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  4. Deck building BUG. Crafting New Card Caused Network Issues and Removed Deck

    I crafted a couple new rare cards to add to my deck for historic. The cards appear in my collection but it would not let me save the deck and exit. When I exited the deck-building part of Arena it completely deleted my deck. I re-created it from memory and every time I try to find a game it says "network error". I tried restarting the client without success. If I used a different deck it DOES work so there is some issue with a new rare card in my collection not working.

    1 vote

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  5. OPPONENT Timer Abuse

    Opponent has a Mesmeric Orb / Gixian Recycler / Gaea's Blessing loop where their turn ends up taking so bloody long, that even though there's no prompts/actions for me to do, they somehow managed to force me to burn through all 4 timers.
    It's broken, not that there's anyone left at this company to pretend to care.
    Windows install, again that doesn't matter because it's shite coding.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Ban people who ragequit after their free mulligan in Brawl

    Improve the game for people who are here to play a real game of (casual) Magic. Thanks.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. The First Sliver should be in the Brawl top tier of commanders.

    The First Sliver in Brawl is an oppressively consistent and resilient 5-color "good stuff" deck that serves no purpose aside from smashing together all of the strongest cards in the game and hoping that's enough to win. There is no strategy, no intricacy or nuance in deck-building, and no spirit of commander. There is not a single thing that an average deck can do about it once they hit 5 mana and cast The First Sliver. They have access to abundant ramp, mana-fixing, cascade triggers that hose counterspells and other one-for-one interaction, and an avalanche of broken cards.

    Consider that…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Spellbook Cards Craftable

    The alchemy spellbook cards are already coded into the game and should be craftable/usable now that timeless exists for the most powerful cards in the game (Presumably with ban/restriction for the power 9).
    There are a lot of fun cards from MH2 and older sets in the client and they should be playable now that we have a format for them.

    1 vote

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  9. Ban Emergent Ultimatum in Brawl

    Emergent Ultimatum is a one-card win condition in Brawl. If you resolve the spell, there's really no path that doesn't lead to victory unless you mess it up for yourself. The card is broken, unbalanced, horribly overpowered, and un-fun. It takes engaging, interactive game-states and turns them into "Oh, you drew Ultimatum, so I guess nothing else we did matters and you just win now." It's basically casting two copies of Approach of the Second Sun at the same time, for just 7 mana.

    The card is objectively broken and slots right into anything in those colors, providing a free…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Totentanz, Swarm Piper

    Totentanz, Swarm Piper in russian has wrong activated ablility: T instead of 1B. Lost a match because of it.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  11. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Lucky Clover Broken Interactions

    Lucky Clover Broken Interactions

    I am playing timeless mode and it doesn't proc a secondary "Glimpse the Unthinkable" as it should.

    Kindly address this card, I crafted mythics/rares surrounding this interaction and it isn't functioning correctly.

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Client Desync

    The client is constantly getting desynchronized with zero indication. It's impossible to tell it's happening until it looks like my opponent is timing out. What's actually happening on the server is I'm timing out but have no idea it's happening because the game is feeding me wrong information as if they're the one timing out. I found out the hard way when my opponents timer bar hit 0 and nothing happens. I restarted to find out I had lost the game because I timed out which is complete bs and frustrating because I didn't even know there was something wrong…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. The game froze and game me 2 extra losses

    I use a Windoes pc microsoft windows 10. So the game froze during a khans of tarqur draft. I couldn't do any actions and the game stoll still for 1 hour plus, after such time i tried to concede and it didn't let me. I hard closed the app and reopned it- The game was off but i had 1 loss in the draft and it instantaneously put me to 3 losses. I lost a draft after a long time of not playing thank you. Probably not going to play anymore cause of this.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. bug the game froze

    On Windows after a long game in quick draft khans of tarquir, the game ust blcoked, im still in the game put can take no game actions, likewise my opponent. its just froze compleatly. We are still in game technocally and can click buttons like upkkep stop etc but it doesn't progress foward. we were in my opp end step

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Spark rank resetting

    Relatively new player here. I can only play on Spark ranked. I won several matches and after I complete Spark rank level 2, it resets to 1.

    I completed level 2 three times now...and am back to 1.

    Playing primarily on Android (occasionally on Windows)

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. Foretell - Can't see opponent's foretold card after the game ends.

    After a recent update, you can no longer see an opponent's foretold card(s) after a game finishes.

    When the game ends, I'm seeing a animation where the opponent's foretold card quickly moves downwards and through the bottom of the screen. You cannot access the foretold card anywhere on the screen, and it does not appear within the opponent's normal stack of exiled cards (as it used to).

    According to the rules of Magic (rule 702.143f), a player's foretold cards must be revealed to all players when that player leaves the game.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Incorrect loss count

    Game screen shows 2 losses, while I only lost once so far- see attached log + screenshot of 17lands match record

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  19. Colossus Hammer did not lose flying

    Opponent equipped Colossus Hammer and then Cliffhaven Kitesail on creature (arms scavenger) and the creature kept flying, even though Colossus Hammer says it should lose flying.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. The mightstone and weakstone

    Opponent was able to cast non artifact spells using the mightstone and weakstone mana for example Karn the great creator and cavalier of thorns. Probably not relevant but playing on iOS.

    1 vote

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