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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24563 results found

  1. Cant submit choice

    True scriptures came back into play and returned all graveyard cards, but couldn't choose a card ans game made me conceit.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. White Shape obscuring store tabs

    On my iPad Pro, in the store, a white cross-shaped blob obscures the store tabs. It doesn’t affect my ability to navigate.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  3. Problem after trying to join a game in MTGA Draft

    Hello,
    I played in MTGA Draft today.
    I was 1-1, and i wanted to start my next game. after 2 min waiting, I thought there could be a problem, so I canceled it. I was still 1-1 on my screen. Then I started over and I lost 1 game, so I should be in 1-2, but I was in 1-3 and I had to accept the reward because I think there was a bug in my previous attempt to join a game...
    I hope you can do something about this.
    Best regards,
    YM

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  4. Orcish medicine not applying lifelink when chosen

    I chose lifelink when played orcish medicine but it didn't apply it. The creature was a 6/1 (as I buffed it to gain more life as I was at 1 health) it killed the opposing creature 5/6 but I did not get the health. Both creatures died so I know I didn't accidentally click the indescribable.
    Please fix this card I believe I have had other issues with this card not activating properly.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Teferi Akosa of Zahlfir -3 ability will not target osification

    This happened on the iOS version of the game. I tapped two cards to exile an opponents ossification. I could not select the ossification from the stack of three that the opponent had. I could see the double arrows to indicate the enchantment was hidden behind the cards, but could not make it appear by tapping the lands or the double arrows. I could not cancel the action and this caused a defeat by timeout.

    1 vote

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  6. 2023.27.10.4623.1013452

    when i have a Storm of Saruman on my battlefield,and then i cast Bilbo, Retired Burglar,then i have 2 legendary creatures and i must sarifices one of them,so what means except the copyisn't legendary?

    1 vote

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  7. 構築時に土地を検索できない

    土地のソートがバトルのソートに変更されており、土地のソートができません。

    デッキの構築時に土地が検索できないため、基本土地のスタイルを変更することができません。

    特殊土地の検索も不便です。

    あなた達のせいで楽しくプレイ出来ない上に、シールドに挑戦することもできません。
    シールド参加費を補償してください。

    4 votes

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  8. 不具合報告

    骨化が2枚以上戦場に出ている時に一時的封鎖を場に出すと固まってしまいます。
    時間切れで相手のターンになると2マナ以下のカードは見た目は残っていますがおそらく追放されている状態になっています。
    この時、骨化も見た目は残っていますが追放された状態になっています。
    ただし、骨化で追放されているカードに関しては戦場に戻ってこず、追放されている骨化に干渉する手段もないため戦場に戻ってくることがありません。

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Battle in brawl

    So when I was playing in a historic brawl game I used two battle cards, invasion of ikoria and invasion of ixalan, I did manage to get both to 0 counters. However I was unable to cast the flip sides of them and it forced my commander to leave my battle field. I didn't get to cast the flip sides of the battle cards and my commander became removed from the game unless I flipped a battle but even then I was to pay mana to cast my comamber but it would remain on the stack but never cast, ETB,…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. software crashing and server issues

    Consistent network issues on windows and android os, more often during friendly battles than when playing random opponents, but still pretty frequent. "Waiting for server" will not resolve unless software is restarted. Also, software keeps crashing or freezing on windows pc during battle. This has been happening for a few weeks, even after updates. I have troubleshooted my home network, the issue is not on my end. Freezes on android as well.

    Error when trying to attach screenshots of issues:

    Paperclip::Errors::NotIdentifiedByImageMagickError

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Mana Algorythm

    Fix Mana Algorythm. Example: 22 lands in a 62 card deck, averaging a land more than 1 out of every 3; yet my initial draw has 1 land... mulligan and again 1 land... the statistical odds for this to occur are very, VERY low. I could understand maybe 2 or 3 times in a year, but it happens every time I play. Mana floods and droughts are very consistent while normal mana flow seems to be a rarity. Also it seems opponents are not randomly assigned, but instead often it seems an opponent is selected that has a deck able…

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. game freezing

    game freezes when i’m playing a bot game and it takes the bot 5-15 mins then crashes and when i play against someone it takes a minute or two for the game to continue

    1 vote

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  13. game play

    Hi,

    My opponent was attacking, I was phase out. I could do nothing. My opponent couldn't hurt me. Why was my time ticking instead of my opponent's? Why have I lost the game? I was winning the game.

    David

    1 vote

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  14. enchanting tales drop rates

    I have opened approximately 20-30 Wilds of Eldraine boosters on Arena since the set was released and so far I've only pulled 1 rare/mythic rare Enchanting Tales card. All other packs have had uncommon Enchanting Tales cards. Is this a bug or is this the new drop rate for Enchanting Tales cards? I believe the drop rates for Multiverse Legends and Retro Artifacts was closer to 1 in 3 or 1 in 4.

    1 vote

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  15. Can't use Bolas's Citadel at all.

    I had an Ashiok, Wicked Manipulator on the field, a Phyrexian Processor with a 10/10 token, staff of compleation, and many lands, either 9 or 10, and a wandering emporer.
    After casting the Citadel I was unable to play spells from the top of my deck or activate it to sacrifice 10 permanents and deal 10 damage. The top card of my deck was Ugin, for 6 mana and should've been playable.

    It should have been possible to win this game, but this broke it.

    1 vote

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  16. Phyrexian Processor caps at 10 life

    1. I have the new Ashiok, Wicked Manipulator in play that allows me to exile from the top of my deck in place of paying life.
    2. I cast Phyrexian Processor that allows me to pay any amount of life as it enters.
    3. While selecting life to pay it doesn't let me select above 10 life. Once at 10, I click the + button and the +5 button and the life payment won't go higher.

    Nothing on either of these cards limits how much life I can pay other than the cards in my deck. I was in Historic brawl and had…

    1 vote

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  17. wicked tokens

    Wicked roles when sent to the GY via the state based action of having more than one role attached do not trigger the "each opponent loses 1 life" part of the leaving wicked role. Not sure if they trigger other 'dying enchantment' abilities. This is on Arena.

    1 vote

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  18. Weird interaction between Lier and Avdentures

    At first, I got surprised that Lier worked with adventures.... But when I realized it did indeed work and it was very strong, I made a Grixis deck with this kind of interaction.... Once, I got paired against a deck that played Virtue of Persistence, and at certain time of the match, my opponent reanimated an adventure creature of mine... After one or two turns, I killed my own creature under their control to play it from my graveyard with Lier, but Arena simply wouldn't get it cast.... I had several adventure creature cards in my graveyard and all of…

    1 vote

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  19. BUG: 'Burn Together' Sorcery not working as Expected

    I am playing on Windows PC.
    I was playing a Jund deck. My opponent was at 4 health. I had Mr Orfeo on the board (2 power). I used 'Stolen Goodies' on him. Mr Orfeo was my only target so he received three +1/+1 counters. He is then at 5 power. I used 'Burn together' on him and selected my opponent's portrait as a target. I expect my opponent to take 5 damage, but no damage happened.

    1 vote

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  20. Opening Packs get the message Dismiss Cards and everything is lost

    I was oopening 9 packs of the new collection WOE (Wilds of eldraine). After opening them only a button with DISMISS CARDS appear and everything was lost.

    I retested again with a new vbrand purchased pack and the same ocurred. Every card lost.

    Can you help me? Can i get my cards back?
    Please find attached a screenshot from the last purchase
    Thanks in advance

    1 vote

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