MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15476 results found
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Do Not Add Rebalanced Standard Cards to Historic
Like the title says. I had my worries about Alchemy but I was looking forward to trying it out. That is no longer the case. There is no reason for modified standard cards to replace their paper counterparts in Historic. I am okay with the digital only cards and while I'm not crazy about it, I can live with rebalancing those digital only cards. But Historic was also meant to be a place where we can play our rotated cards and needs to have access to all of the paper cards released on Arena. Once you "rebalance" those cards, it's…
21 votes -
Alchemy cards in Historic format
I chose the historic format when creating my deck, I chose the historic gameplay mode when queuing up, I do not include any alchemy cards in my deck, but I still get matched against people with Alchemy cards in their decks. It seems the alchemy set is incorrectly included in the historic playable list.
17 votes -
Game Freezes during match
During opponents turn timer counts down to zero then match freezes.
11 votes -
Just ban Paradox Engine already
We all know you're going to ban it eventually. Yes, there are players who love it. Those are boring people who were playing Ugin a couple months ago.
Just do what we all know you're going to do.
15 votes -
Ban Ugin
If Ugin hits the board the game is over. Literally impossible to play around for most decks.
147 votes -
rigged
Game is rigged!
Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…
39 votes -
Life gain + Heliod, Sun Crowned + Scurry Oak time bug
I guess everyone knows about this shame combo, but it is still permitted. Today i was facing this combo and i had the opportunity to exile all opponent's creatures on my next turn (had 50+ health points and "Ajani, strength of the pride" in my hand) and win the game quick after...the problem is, Wizard of the Coast, that this almost unending combo consumes not only my opponent's time but also ALL MY TIME BANK...the result obviously is that i couldn't play my turn and i lost the game. This is really unfair and annoying, please fix it.
12 votes -
Draft problem - chosen card appears in deck as a different one, then deck won't save.
I've done three New Capenna Premier Drafts and in two of them I've had the same bug.
I select a card while drafting. After double-clicking, it shows up in the deck browser as a different card. The first time I selected Inspiring Overseer and it showed up as Speakeasy Server. The second time (see attached log) I select Riveteers Charm and it showed up as Murder.
Once the drafting is done I make my deck. When I click 'Done' I get a black screen with the message ''NETWORK ERROR unable to submit deck. Try again later'.
When I reconnect and…
5 votes -
Alchemy and Historic
Suggestion :
Arena Historic (Bo1) with Achemy/rebalanced cards
Traditional Historic (Bo3) without Alchemy/rebalanced cards.
Same for Brawl.18 votes -
Unable to Select Cards From Pack During Draft
I was recently drafting Neon Dynasty and encountered an error I have not observed before. While drafting pack 2 pick 2, I found that although I had been passed a pack, there were no cards from which I could make a selection. I tried clicking on the table to see where the packs were, however the draft table would not display. I could still open the adjust options menu and change my draft display, however the error selecting a card remained. I quit the application and reopen the program to see that I now had 6 packs waiting for me…
9 votes -
Issue with the reminder text for the creature extraction specialist returns
When extraction specialist returns a creature from the graveyard to play, the reminder when you inspect the returned creature is vague/worded wrong. In my example, it returned an attended socialite and the reminder on the socialite reads "when attended socialite enters the battlefield, return target creature card with 2 mana or less from your graveyard to the battlefield. That creature can't attack for as long as you control attended socialite" and then below it says extraction specialist, attributing that effect to it. It should say extraction specialist in both cases where it says attended socialite.
5 votes -
プレミア・ドラフトのピック中のエラー
4月30日 8:30 a.m.（JST）頃のプレミア・ドラフト。
ピック中、「対戦相手のピックを待っています」で、カードが非表示。
自分に2パック溜まっている状態で画面も完全に停止、他のプレイヤーをクリックするのも不可能な状態。
一度ホームに戻ってみるも、「プレイ」が選択できない状態のため、再起動したが、ピックが終了していた。操作不能で慌てていたため、再起動する前のログを取っておりませんでした。（ログは再起動後となります）
可能であれば、補填を求めます。7 votes -
Overhaul Matchmaking
So i understand you get a lot of complaints about matchmaking and I have a Suggestion that can fix this.
Matchmaking should create a pool of potential players using the following categories and then narrow the search in this order.
Play Time
Total Cards in Collection
Win Loss Percentile
MMR
Each category should give about a 5% up/down leeway similar to Dark Souls 1 matchmaking. This way players match with other more close to their level. If you don't find a match it increases the Leeway by an additional 5% every minute that passes31 votes -
Missing cards
I am missing cards from my collection. Half of my decks are saying they are missing cards.
12 votes -
Don't ruin historic with alchemy
I've upvoted several of the posts echoing this thought, but I'm adding mine to the mix. I've been spending about $200/mo on Arena since it came out for Mac. That ends December 9 when Alchemy comes out and ruins historic. It begins again when a real eternal format is reintroduced to MTGA.
20 votes -
Cascade broken
I'm trying to play sliver cascade and I'm running into multiple issues. Sometimes when I cast my Commander it will cascade into a card and then not give me the option to cast it. Other times I will have my commander out and cast a 4 drop sliver which will cascade into a 3 drop sliver which will cascade into a 2 drop artifact and not let me choose to cast the artifact. This bug has yet to let me cast my mox amber even though it will cascade to the card. The last bug with this is sometimes it…
26 votes -
Network error
Cant join in any events
sparky works
would like fixed or refund for the premier draft i joined7 votes -
Deck Details window bugged in draft
In a Premier Draft today (April 10, 2022 at 11:34 CET = GMT 9.34) I clicked Deck Details in order to quickly check how many artifacts and enchamtments I had drafted. I then had difficulty closing the Deck Details window and get back to my draft. The first time it took several clicks to get back, the second time also, but then I didn't get any packs passed to me, so IU eventually realised I had been disconnected. After I closed and restarted the game, I clicked Deck Details a third time and again it was very sluggish but eventually…
8 votes -
Mastery Pass Mythic ICR Level 80
I did not receive the Mythic ICR at Level 80 or the Uncommon or better ICR at 80+
30 votes -
Draft loss due to queue lengt
This is the second draft where my third loss come from a crash of your client and as I try to get back in the game I'm forced to stay in queue for more than a minute.
The following is a screenshot at half the time I've been waiting to get back in my match (1.45 minutes), I've lost 2 turns and it costed me not only the match, but the entire draft.
Solve the bug or at least refund.6 votes
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