MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16824 results found
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Freeze game during a match
Game freeze while playing premium draft SNC, after logging in i receive a loss.
7 votes -
"Thinking"-time/ time out by opponent
Hi there,
it is really annonying how long people need to "think" about their next move.I also found out the people are using that to fu>> off the other, especially when they know they are loosing.
Please remove that or set the timer on 15sec or 20sec like. And when time is up the turn is directly over and not only the phase.
That realy makes no fun.
5 votes -
Opponent infinite combo times out my selection
My opponent purposefully ran the Soul Warden, Scurry Oak, and Heliod Sun-crowned combo at the end of his turn in reponse to my Memory Deluge. There was a high chance of me finding a wrath of god, thus clearing his board. Instead I was timed out and didnt get to chose which cards to put into my hand. This was in a historic event on mac.
16 votes -
Search Library Crash
iPhone app crashes every time I “Search Library”, which I do a lot with the decks that I have.
8 votes -
Shrines
So playing with Rally the Ranks and you are unable to select shrine as a creature type
11 votes -
BUG: Gold reward for daily quests
I recently achieved two daily goals at the same time. When the prizes were rewarded, it showed two iterations of 1,000 gold. (not due to my mastery pass, I just completed level 77) My balance, however, only showed a 1,000 gold increase. I don’t know if the reward was mistakenly duplicated on screen, or if I did not receive the 1,000 additional gold. It doesn’t cause me too much grief, just something I noticed to be buggy.
57 votes -
unable to login
Message: Unable to login: authentication failed. Attach failed to drop other attach. Timeout.
Both on pc and on phone.15 votes -
Mastery Pass Mythic
Level 76 of the AFR Mastery Pass did not reward a Mythic card (did not receive any card).Android phone.Did not receive any reward for level 76 even though pass is purchased.Should have received a mythic card from AFR set.2021.8.0.950.884923 patch. Have seen others confirm similar results on reddit.
33 votes -
Unable to join event
Joined premier draft. Upon trying to join queue, i get "network error: unable to join event. please try again later." Persists after restart and reinstall
11 votes -
Do Not Add Rebalanced Standard Cards to Historic
Like the title says. I had my worries about Alchemy but I was looking forward to trying it out. That is no longer the case. There is no reason for modified standard cards to replace their paper counterparts in Historic. I am okay with the digital only cards and while I'm not crazy about it, I can live with rebalancing those digital only cards. But Historic was also meant to be a place where we can play our rotated cards and needs to have access to all of the paper cards released on Arena. Once you "rebalance" those cards, it's…
21 votes -
Ban Ugin
If Ugin hits the board the game is over. Literally impossible to play around for most decks.
148 votes -
Alchemy cards in Historic format
I chose the historic format when creating my deck, I chose the historic gameplay mode when queuing up, I do not include any alchemy cards in my deck, but I still get matched against people with Alchemy cards in their decks. It seems the alchemy set is incorrectly included in the historic playable list.
17 votes -
Game Freezes during match
During opponents turn timer counts down to zero then match freezes.
11 votes -
Just ban Paradox Engine already
We all know you're going to ban it eventually. Yes, there are players who love it. Those are boring people who were playing Ugin a couple months ago.
Just do what we all know you're going to do.
15 votes -
Cascade broken
I'm trying to play sliver cascade and I'm running into multiple issues. Sometimes when I cast my Commander it will cascade into a card and then not give me the option to cast it. Other times I will have my commander out and cast a 4 drop sliver which will cascade into a 3 drop sliver which will cascade into a 2 drop artifact and not let me choose to cast the artifact. This bug has yet to let me cast my mox amber even though it will cascade to the card. The last bug with this is sometimes it…
27 votes -
rigged
Game is rigged!
Here is an example, I built a mill deck to force the opponent to concede and first game, I get my opponent down to 6 cards left in deck and guess what he pulls? Thassa's Oracle... No response when using the 6 word communication chat in Arena which tells me that I was playing against a bot.... I mean seriously... That's not luck.... its called rigged!Another example, I build a shock deck that is mainly raw damage instant sorcery cards! I get mana flooded and none of those cards that are mainly the portion of the…
39 votes -
Life gain + Heliod, Sun Crowned + Scurry Oak time bug
I guess everyone knows about this shame combo, but it is still permitted. Today i was facing this combo and i had the opportunity to exile all opponent's creatures on my next turn (had 50+ health points and "Ajani, strength of the pride" in my hand) and win the game quick after...the problem is, Wizard of the Coast, that this almost unending combo consumes not only my opponent's time but also ALL MY TIME BANK...the result obviously is that i couldn't play my turn and i lost the game. This is really unfair and annoying, please fix it.
12 votes -
Draft problem - chosen card appears in deck as a different one, then deck won't save.
I've done three New Capenna Premier Drafts and in two of them I've had the same bug.
I select a card while drafting. After double-clicking, it shows up in the deck browser as a different card. The first time I selected Inspiring Overseer and it showed up as Speakeasy Server. The second time (see attached log) I select Riveteers Charm and it showed up as Murder.
Once the drafting is done I make my deck. When I click 'Done' I get a black screen with the message ''NETWORK ERROR unable to submit deck. Try again later'.
When I reconnect and…
5 votes -
Alchemy and Historic
Suggestion :
Arena Historic (Bo1) with Achemy/rebalanced cards
Traditional Historic (Bo3) without Alchemy/rebalanced cards.
Same for Brawl.18 votes -
Unable to Select Cards From Pack During Draft
I was recently drafting Neon Dynasty and encountered an error I have not observed before. While drafting pack 2 pick 2, I found that although I had been passed a pack, there were no cards from which I could make a selection. I tried clicking on the table to see where the packs were, however the draft table would not display. I could still open the adjust options menu and change my draft display, however the error selecting a card remained. I quit the application and reopen the program to see that I now had 6 packs waiting for me…
9 votes
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