MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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5 results found
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Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
1 vote -
MTGA.exe is not responding during Win11 PC PickTwoDraft
During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit…1 vote -
Audio starvation freeze on Proton
Platform: Steam (Linux, Ubuntu 24, Proton)
Game version: 2026.57.20.11631
Wwise SDK version: 2023.1.14 Build 8770Summary:
MTGA freezes randomly during matches after 5–10 minutes of gameplay. The game window becomes unresponsive but the desktop remains fully usable. The game process must be killed manually to recover.Steps to reproduce:
1. Launch MTGA via Steam on Linux (tested with Proton Experimental, Proton 9.0-4, and GE-Proton)
2. Enter any match
3. Play for 5–10 minutes
4. Game window freezes — no crash dialog, no error messageTechnical findings:
Proton logs consistently show the following sequence before every freeze:
- "AK Error: Voice…1 vote -
gem store empty
When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.
2026.57.20.11631.1247675
Things I tried to fix:
- Verified files with steam - Found 8 corrupt files and redownloaded them
- Launched again, logged out of account, logged…1 vote
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