MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2140 results found
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[BUG] Sideboard doesn't function after a disconnection during the match
Hi, this bug happened to me while playing on iPad (iOS system).
To reproduce the bug, you must experience a disconnection during a match in Bo3 (in my case, the format was standard; I haven't tested in other formats). When you reconnect (it usually works to wait, close, and reopen the app) and finish the match, you go to the sideboard. Still, instead of the usual screen where you can change cards between side and main deck, it shows a strange screen that is a merge with the select card sleeve screen (as you can see in the attached image).
…
7 votes -
game keep freezing
Game keep freezing. Repaired and reinstalled, still freezing during queue (mostly timeless). I can join 1 match every 5-6 try. The game both stop responding and I have to force close it, or the queue go ahead without letting me join the match
4 votes -
The Hobbit Welcome Decks are invalid
After the event opened, it showed the decks were invalid to play so I waited until it seemed that you fixed it. Then I spend some wildcards to finish the green deck, but got hit with the invalid warning after the fact.
Yes, it is a free entry event, but it is not very welcoming and very frustrating for new players to spend wildcards just to not be able to play the deck in its intended event. Please fix it quick! Right now it feels like false advertising and a scam.7 votes -
Ojer Kaslem, Deepest Growth combat trigger not shuffling cards to the bottom of the library.
After dealing combat damage to my opponent and getting a land and creature to the battlefield, I was noticing I was allowed to see the top couple cards of my library. For some reason the cards are not being put to the bottom of my library after being revealed like they are supposed to be.
This was happening both in the Midweek Magic Brawl event and in Best of 1 Brawl.
5 votes -
All Sieges Don't Work
None of the "Siege" enchanment cards work!
They all were functioning properly before the newest update. Please fix because those cards are really fun to use and some decks are close to, if not, unplayable.
7 votes -
Freezing when playing enchantments with a choice
The game hasn’t worked right since the Hobbit release. But, the biggest issue is when you play an enchantment with a choice like Windcrag Siege and get to select like Mardu or Jeskai… it freezes. Everytime. I’ve tried several things and it keeps happening. Your timer runs down and the game automatically selects one of the choices but not the one you want, causing losses and delayed games.
7 votes -
Bought a mythic pack, only got a rare wildcard
I bought a mythic pack of Marvel and I only got a rare wildcard (see screenshot). I’m 100% sure it was a mythic pack because I had exactly 3300 gems, bought two packs, and as you can see in the screenshot below I have 2780 gems (I.e. I spent 520 gems).
5 votes -
Broken card
Hollowmurk Siege
When the card goes into play it does not let you pick Sultai or Abzan it just gets stuck at the choosing screen. You can click on either or but nothing happens. This has happend twice to me since the last update. You end up losing the match because you can not do anything or end up having to concede.
Playing on PC
7 votes -
Modal spell not working iOS
I cast Windcrag Siege, no matter how much i clicked the mode i wanted the game wouldn't react, it timed me out and decided for me. i couldn't even cancel the spell.
7 votes -
Daily Quests Won't Reset
My Daily Quests don't reset from time to time. I have have contacted Wizards multiple times and they claim they don't see what I am experiencing. Sometimes I play and get my daily 5 wins that I try for and then I log on 2-3 days later and my daily win count is still sitting at that 5 number from over 48 hours ago. It has happened more than I can count on 2 hands which adds up to a lot of gold that hasn't been given.
7 votes -
Game freeze
This game freezes constantly when I have priority. I’m in the middle of casting a spell and I can then no longer do anything. Sometimes it freezes on my opponents turn and then I miss my opportunity to respond. Don’t get me wrong I really like the fun animations, but what I’d really like is a functional game. After the most recent update it’s borderline unplayable. Ive now lost dozens of games on the ladder due to game freeze or server issues.
8 votes -
Cannot click and drag to add cards to library, Surveil or Mulligan
As title said, cannot click and drag to add cards to library, Surveil or Mulligan. This happened a couple of days ago. Makes the game unplayable.
5 votes -
Through The Forest Gate. bug
I had been ramping in a Selesnya brew and didn't count how many lands I had in play before playing a second Through The Forest Gate and when I was shown the top 20 there were no lands to choose from. I was unable to select done or select all. Thanks for addressing the bug when you figure out what is going wrong. It has happened once before so it wasn't a fluke.
5 votes -
Error on startup after 26/8 update
When starting the game after the newest update I get an error with some content like this:
"MTG arena setthreaddescription UnityPlayer.dll" Windows 8.1
What can I do to fix it?
3 votes -
Bug
I have a Companion Brawl deck in which I use Nashi, Illusion Gadgeteer with Gyruda, Doom of Depths as the companion. Despite meeting all of Gyruda’s even converted mana cost requirements, to include my dual modality cards such as Emeritus of Woe and Marang River Regent; the game refuses to acknowledge Gyruda is there and will not allow me to utilize him or even populate him in game. I have run the repair and rebuilt the deck over 5 times and it continues to do this. Please fix. Also, using Arena on IOS.
8 votes -
tainted pact
I can't exil my whole deck with taineted pack, on my way doing so it just resolves and I can not exil my library for the taineted pact oracle combo. That's a problem because it is the decks win condition
4 votes -
Beorn's Hospitality landfall triggers before other landfall effects
Steps to reproduce the bugPlay landfall deck with Beorn's Hospitality and Elfsworn Giant. With both on the board, play a land and manually order the triggered effects to activate Elfsworn Giant's effect first and Beorn's Hospitality's second.
Note which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
Enter the actual results you’re experiencingBeorn's Hospitality's effect triggers first regardless of manual ordering to trigger second. Thus you can't first have Elfsworn Giant create a 1/1 Elf token and then add a 1/1 counter with Beorn's Hospitality.
Enter the expected results of the featureElfsworn Giant's landfall effect…
0 votes -
Harmonize brawl and competitive brawl banlist
Competitive Brawl should follow the same philosophy as other competitive formats. If a card is banned in Brawl, it should be banned in Competitive Brawl, if a card is considered unfair in one situation it is also unfaire in the other (like Drannith Magistrate or Mana Drain). Having 2 banlists for almost identical formats is just making it harder to build decks, and makes the rules less clear.
6 votes -
Given extra loss in draft
After receiving my second loss in an OTJ quick draft I was taken back to the draft Home Screen where Arena logged me has having 3 losses instead of 2, ending the event.
6 votes -
get rid of paradigm
Paradigm cards are basically cheating as far as I'm concerned. Anyone who uses them in their decks is an uncool person. They should be totally banned. There shouldn't exist any cards that are unstoppable and untouchable. Cards that go into exile should be considered out of the game like it was originally intended. A card in exile should not be coming back and effecting gameplay at all, especially not every turn. If they make up game dynamics like this on a card, at the very least they should make a card that removes it or nullifies it. They still haven't…
5 votes
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