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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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6173 results found

  1. Cannot enter any match

    Cannot enter any match

    To reproduce, try starting a match of any sort: standard, draft, midweek magic, etc.
    When hitting the Play button, a match is usually found quickly, then the game displays 'Entering match' status, after that one of the two things happen
    1. either the status is being displayed for about a minute, after which the Cancel button appears, and the 'Entering match' status is being displayed indefinitely. Pressing Cancel returns me to the previous menu.
    2. or the game displays 'Waiting for the server' loader and simply returns me to the previous menu.

    The issue persists on…

    61 votes

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    28 comments  ·  Gameplay  ·  Admin →
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  2. mythic pack

    I opened a mythic pack and got a rare wild card. i'm on windows 10.. i want my mythic

    37 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. Game won’t load

    The game gets stuck on loading initial scene then hits me with an “error updating data”. Tried a fresh reinstall.

    52 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. MTG Arena switches to windowed mode constantly for ultrawide aspect ratios

    As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).

    The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)

    119 votes

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  5. rigged

    Game is a 100% rigged
    THIS IS A PAY TO WIN SYSTEM WAIZARDS HAVE IMPLEMENTED!!!! PLAIN AND SIMPLE.
    You pay with money to buy data and in return you get better odds in every match you play for a period of time till it ends and you pay more and repeat the cycle. The algorithm is rigged with match making/card draw/ starting hands and several others. Decks that have a 70-90% chance of win on tabletop is a 20% chance to win in Arena unless you pay for more data as a rigged cash cow! F-you, Wizards made me quite…

    40 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Brawl on iPad does not create a match

    When starting a Brawl match on the iPad, the screen shows the counter and ‘waiting for opponent’, yet it keeps on going and never starts a match. With the exact same account and deck on the iPhone, there are no issues at all in starting a Brawl match.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Historic Brawl Forever

    Historic Brawl is so much more fun than regular Brawl. The larger selection of cards makes it feel more like commander! It's a great way to use older cards other than just playing Historic matches.

    72 votes

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  8. Death by Vanilla not completed

    Just won a game in which I played 5 vanilla creatures. I did not receive the Death by vanilla achievement after.

    55 votes

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    19 comments  ·  Events  ·  Admin →
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  9. Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.

    When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...

    Hello, it's sad but the bug persists.
    Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
    Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…

    76 votes

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    23 comments  ·  Gameplay  ·  Admin →
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  10. Draft Win Not Counted

    Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.

    Platform: Windows 10
    Attaching game log and screenshot.

    55 votes

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    17 comments  ·  Events  ·  Admin →
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  11. Lightwheel enhancments bugged

    When playing arena I noticed lightwheel enhancements can't be cast from graveyard despite being at max speed. I am on arena pc and so far I have found this bug when drafting and when I've built a deck around playing it. Lightwheel enhancements should be able to be cast from graveyard when at max speed.

    109 votes

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    97 comments  ·  Gameplay  ·  Admin →
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  12. Sideboard Disappears

    The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.

    On PC
    Create a traditional historic deck with full 15 card side board and categorize it as such
    Friend challenge to Historic Tournament Match
    Select the deck
    Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
    Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited

    63 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  13. Can't rejoin a game

    Whenever I disconnected from a game and log back in I cannot rejoin my match and I get an auto loss.Jist has me find a new match rather then rejoining. This is on Android pixel 9 pro but I also get on pixel 6. This has been happening for awhile now this is my 2nd or 3rd report for this matter with no follow up.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. bloodthirsty conqueror/starscape cleric combo should be banned from standard.

    Bloodthirsty conqueror and starscape cleric combo is BS and one should be a banned card.

    47 votes

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    16 comments  ·  Gameplay  ·  Admin →
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  15. Historic without alchemy

    I would love to play historic, but I hate alchemy and how cards are balanced for historic. Can we get a historic without alchemy or alchemy balanced cards?

    58 votes

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  16. Game crash

    the game crash on the deck selection area before to join a battle.
    Select the desk icon, roll the mouse wheel or the scroll bar to select your deck, then freeze and crash the game.

    66 votes

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  17. Broken Cards, Balance and Standard

    Did a bunch of people who played MTG 2 times, and lose both games get hired to be the balance or design team for these cards the past few years? Because the common theme is cast one card and win the game. What has happened to this game? This game used to be fun. It used to be interactive. You used to be able to play your deck and not have to worry about your opponent casting one card and the game just ends. Why has this become a theme? You can call them what you want, a "build around"…

    7 votes

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  18. Alchemy makes me quit Arena

    I'm a long time magic player and have spent several thousands of dollars on this game but after yesterday's Alchemy announcement I am sorry to say that I am done playing constructed on Arena. You're losing me as a customer.

    I don't like the idea of digital cards changing so that they don't match the real world physical cards. This is a cognitive load that is unnecessary. Change the card name to something else if you're planning on rebalancing cards. Paper and the original digital version of the card should be in sync. I'm done with constructed on Arena. I'm…

    56 votes

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  19. Missing Mythic Card Reward

    Upon reaching level 28 on my Theros mastery pass, I did not received the listed mythic rare card reward. I did receive the daily card reward that was awarded as a result ot the same game, but no mythic card. I checked my collection and there no new mythic cards added.

    79 votes

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  20. alchemy ruining historic

    I'm really starting to get sick of Alchemy. I've stopped trying to collect alchemy cards and I refuse to play in any alchemy event. Furthermore, I disdain the fact that alchemy cards are able to be used in Historic. You might as well take out Historic. Alchemy is ruining the wonderful Historic format that you once had. I find these alchemy card such as Teferi Time Raveler (that the original was banned) and Undercity Plunder, to name a few unfair, and I'm constantly getting beat by Esper and/or Azorious control decks. I used to have a good Historic deck that…

    76 votes

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