MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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346 results found
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add timeless play unranked
Add Timeless Unranked BO3 queue. I don't take this format seriously and I don't want to play against people who do. And I don't want to play BO1 either, I want to play decks that can have 15 card sideboards, not 7. The fact that Timeless has been around for like 3 years and we STILL don't have BO3 unranked really makes it seem like you don't care about the format at all.
1 vote -
A MISTAKE!!!
A MISTAKE!!! That's what certain cards are. The "Ouroboros Orb" card is extremely abusive; I don't understand how, with your experience, you manage to make such a mess in every collection. It's unbalanced in every format. Whoever created this card should be BANNED from the company.
2 votes -
Petition for wildcard refund
Dear support,
Few days ago I crafted all the banned brawl cards cause i thought we will get wildcard refund for each of them. Didnt know that doesnt work for this format. So i basically lost 12 rare and 4 mythic wildcards. Can you please undo the action of crafting those cards on my account. Would really appreciate it. Thanks in advance.
Kind regards,
MIlos Bilanovic3 votes -
Achivment count a best of three match as a singel game. It takes up to three times longer to get an achivment in Bo3 vs Bo1
Achivment count a best of three match as a singel game. That means it takes up to three times longer to get an achivment in Bo3 vs Bo1. The game should count each game as a game when counting how many games one has played in each format.
2 votes -
Alchemy Invalid Deck Error - Bug
I don't have access to my decks in alchemy, they are all considered invalid, although i can't find any major update that would ban almost all formats from alchemy recently, is there ?
it concerns the alchemy format - i have access to my standard decks everything seems fine for that format. But in alchemy play all my decks are invalid. I am sure most of the cards of these decks are still valid in this alchemy format, anyway i can't find any trace of an update of that format recently.
2 votes -
boring standard
Standard is very boring, it's a shame Wizards doesn't care about their players, they say they don't deal with emergency bans and even then only one deck dominates the format, I won't play if it continues like this, it's a shame, they only care about selling Final Fantasy stuff
2 votes -
bug with sideboard
I lost 2 metagame challenge with Boros Energy because my deck in Traditional Timeless format had only 7 cards in the sideboards. I need reimburdment for both entries
1 vote -
Bad game mechanics
Get rid of bad mechanics that kill the game. I suggest the following:
Heist. I want to play my deck vs an opponent's deck, not part of my deck vs the other part of my deck.
Companion. How is it fair for an opponent to have an untargetable extra card in hand.
Get card from outside the game. Now this is just stupid. How is it legal to grab a card from basically nowhere to put in your hand. why not play a land deck with all your staple cards "outside the game" and untagetable.
Leylines. Strong abilities played for…
10 votes -
Ban Paradox Engine in Brawl
Maybe one more complaint about Paradox Engine not being banned in brawl will do it. It's a cancer card and should be banned in a format that is basically identical (except allowing all planeswalker commanders) to commander where it is banned. For some reason I doubt they will ever listen because WOTC doesnt usually care about thier customers or players based off nothing being done yet but I guess it's worth a shot.
2 votes -
Sealed
I do not like sealed events for any type of competitive event. Can we start offering draft or anything else instead?
I understand why you are designing the game how it is currently designed and distributed. However, it is very clear that designing for competitive sealed is not a priority at all. I agree with this approach given that sealed is mostly played in prerelease events but I do not believe it is appropriate for any sort of competitive level event. While I do believe that sealed CAN be skill testing, I currently do not believe that the skill expression…
2 votes -
No Premier Draft for Omenpaths; can't use Draft Token for Pick-Two Draft
I purchased the play bundle for the new Through the Omenpaths set, which includes a couple of Draft Tokens; I also purchased another Draft Token from the store yesterday. Unfortunately, there doesn't appear to be a Premier Draft format available for this new set. There is a Traditional Draft, but I prefer to avoid the time commitment of 2-out-of-3 matches when playing online. There is a Pick-Two Draft, but it doesn't accept using the draft tokens for entry. Why is there no Premier Draft for this set? If the reason is to focus on the Pick-Two Draft instead, then why…
3 votes -
Bug
Playing standard, opponent used "rest in peace" in his deck from the steller sights set. From my understanding the card is not format legal, and my graveyard deck was automatically unplayable.
1 vote -
Incorrect season rewards received
The ranking rewards are listed here, accessed on 8/31/2025: https://magic.wizards.com/en/news/mtg-arena/ranked-season
The text on 8/31/2025 reads as follows:
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Season Rewards
Players will receive their rewards for the August 2025 season at the start of the September 2025 ranked season (12:05 p.m. PT on August 31).You must have played at least one ranked game in the respective format to receive seasonal rewards.
Bronze Reward: 1 Edge of Eternities pack
Silver Reward: 1 Edge of Eternities pack + 500 gold
Gold Reward: 2 Edge of Eternities packs + 1,000 gold + Vote Out card style
Platinum Reward: 3 Edge of Eternities…10 votes -
cant find a match
1: start a client, choose standart and deck for it, then try to find a match in standart format.
2: win 11, updated
3: when searching for matc, client often goes from 'currently waiting' to 'entering match' and then client sends me back to the main menu without entering match which was found.
4: when seraching for match, client goes from 'to 'entering match' and then im playing a match
5: screenshots added, log aswell
6: idk way around except to try to find a like 4-6 matches and play only 1 of them, bcs of issue-
Log20250618_090405.log 232 KB -
Log20250618_090405.log 232 KB -
%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5_2025-06-18_090359754.png 3191 KB -
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%D0%B8%D0%B7%D0%BE%D0%B1%D1%80%D0%B0%D0%B6%D0%B5%D0%BD%D0%B8%D0%B5_2025-06-18_090211749.png 1936 KB -
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4 votes -
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Arena freezing on MacOS
Arena freezing on MacOS at load screen. Usually crashes at "Requesting Format Data" - if I get past that, then it crashes and gives an "unable to get collection" error. I've done a thorough uninstall / reinstall and even went so far as to reset my Mac to factory settings - problem persists. And, just for added fun, the first time I tried to submit this report this website sent me to a 404 after I clicked "Post Idea." Super cool.
Please fix.3 votes -
Make Alchemy "Standard plus" again
First, I'm a big fan of the whole concept of Alchemy. Using the unique design space that a digital version of the game allows for is a lot of fun.
That being said, I was a big fan of the Alchemy format until a year or two ago when Standard switched to a three-year rotation but Alchemy did not. One of the great aspects of Alchemy was its easy overhead: you could add a few Alchemy cards (or not!) to your existing favorite Standard deck and have at it. Of course the Alchemy-specific builds are fun too, it's just that…
2 votes -
Arena Cube Draft removes a card from my pool and says its not legal.
When I go to build my deck Arena removes a card from my pool and says its not legal in the format. The card is Llanowar Elves but from everything I can see it is legal.
1 vote -
Alchemy
Why isn't there a toggle switch to allow you to exclude alchemy cards. I would accept a longer wait to play just to take these stupid cards out of my games. If I want to play Alchemy I will choose that option. Wizards constantly ask for feedback and do zero on the feedback we give them. Alchemy isn't well liked and more than enough players have asked for it to be taken out of normal format play. Why don't you listen to us.
3 votes -
Why do banned cards show up in legal cards to be crafted?
If you select standard, it shows cards to craft that are banned in standard. Furthermore even more egregious if you select standard and format legal, it still show banned cards, which spoiler alert are not standard legal.
1 vote -
Decks with Cards Banned in Historic Artisan do not contribute to "Admirably Artisan" Achievement Progress
The following deck was used in Historic Ranked. After any wins the progress on the "Admirably Artisan" would not move up. I believe the issue is that the achievement is checking whether the deck is legal in Historic Artisan or not. Zenith Flare is currently not legal in that format, thus it is not contributing to any progress. Since the achievement requires winning in the regular Historic Ranked queue and not a Historic Artisan event, decks that feature cards on the Historic Artisan banned list should be allowed for the achievement progress.
3 votes
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