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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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281 results found

  1. deck builder not accepting side deck

    the Builder is rejecking a deck with an 8-15 card sideboard, despite being in legal limits claiming it is in excess of the 15 card limit

    9 votes

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  2. client functions

    Deck Builder will not save changes. It is showing the error message for too many cards in the sideboard. It shows that message even though there are 15 or fewer cards in the sideboard. The message only stops with 7 or fewer cards in the sideboard.

    2 votes

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  3. Game didn't load

    I was playing standard BO3, couldn't sideboard between games, then my third game didn't load.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. waiting for server bug

    Application gets stuck on "waiting for server" screen while trying to edit some of my decks, editing sideboard seems to be broken as well with decks that manage to get past the waiting bug. Sideboards are unable to be editing or the textures are broken and appear washed out or do not track how many copies of a card there are in the sideboard itself. "Waiting for server" bug is specific and consistent to certain decks it seems, even after rebooting.

    6 votes

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  5. 8 votes

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  6. Can’t put same 4cards intoSideboard

    I can’t put 4 cards of same name into sideboard.

    This has 2 similar bugs.

    1. If there are 3or2or1 cards of same name in main deck, I can put the card into sideboard, however if there are 4cards in main deck, I cannot put the cards into sideboard.

    2. If there are 3 cards of same name in sideboard ,I cannot put the cards into sideboard.
      In other words, 4 cards with the same name cannot exist sideboard, and I can’t build the deck I want to.

    ( I’m playing iPad Pro and use Japanese)

    2 votes

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  7. Remove Alchemy from Historic Brawl.

    I need you to remove Alchemy cards from Historic Brawl. The format bans sideboard/wishboard/learnboards, yet now we have these Alchemy cards that access cards from "spellbooks" which is the same thing. Spellbooks are outside the game. Bringing cards from outside the game in Brawl is banned. You need to remove the Alchemy cards from the format. It needs to happen immediately. You need to do it. You made a mistake. Fix your mistake.

    39 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. companion decklist bug

    I'm playing uw control with kaheera as companion. After clicking the "apply styles" button a second kaheera appeared on my sideboard but the count of cards is still at 15. It's probably not counting the companion for some reason as a sideboard card.

    I tried to enter the pioneer showcase event with this deck and due to this bug I don't have a sideboard but only the 6 first cards. That's a huge waste of my gold because I can't be competitive without a sideboard.

    2 votes

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  9. Decks Invalid

    All my decks are invalid for the format Im trying to play (For example, Pioneer). When I try to check why this is happening, is because there is an error with the Sideboard.
    It keeps telling me that I have more than 15 cards on my sideboard, even with 0 cards on it.

    4 votes

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  10. Invalid deck

    I can't save my deck, because a sideboard error

    2 votes

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  11. Arena leaving Full Screen from 3440x1440

    Hello - Arena leaves full screen and goes to a windowed version of itself every time I leave a match (for sideboard) or completion. I am playing Full screen at 3440x1440 but it will default to windowed 2560x1440. This is super annoying --- any fixes?

    11 votes

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  12. BO3 UI White Out graphical glitch

    This has happened on both SteamDeck and Apple devices. UI will bug out (top menu bar is all white and logos are miss scaled and misplaced. During side-boarding in BO3, the deck list is all white (with white text on some cards/qty) which makes it challenging to sideboard. This bug seems to be triggered between rounds in a BO3.
    This has been an issue in BLB and DSK

    25 votes

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  13. side board bug

    When editing a deck, if increase the sideboard to 8 or more cards, the message "Sideboard cannot be 15 or more cards" will be displayed and will not be able to save the deck.

    2 votes

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  14. menu UI is white

    menu tabs turn white and the sideboard also becomes unreadable after a game. No idea what triggers it but happens every so often.

    3 votes

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  15. Bug Report – Magic Arena (Pioneer Ranked – Best of Three)

    I built a traditional Pioneer deck (Best of Three – MD3) and added 15 cards to the sideboard. However, when I searched for a ranked Pioneer (MD3) match and reached the sideboarding phase, only 7 sideboard cards were available. This issue should only occur in Best of One (MD1), not in Best of Three.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. pioneer sideoard problem

    has there been a rules change? or is it a bug? In Pioneer (i think only casual play) when it's time to sideboard, only get to see my top 7 cards (as in sideboard for best of 1 matches) is that normal or a bug? Either way: very anoying!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Continuous Bug Metagame Challenge

    I'm here to report continuous bugs in the metagame challenge, one above all is the sideboard bug! When I have to do the sideboarding process, the card screen goes blank and I can't read the quantity of cards present, this leads to a side board management problem and consequent impossibility of playing correctly!

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Product suggestion

    I'm using PC huawei. During the historic play or ranked bo3 i can't see the sideboard. I only see seven cards, so in many cases is not possible to sideboard efficiently and win games.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Individual Card Rewards Misconfiguration Bug

    The individual card reward ranges for Midweek Magic and Daily Wins have yet to be updated more than two months after rotation.

    Edge of Etanities and Through the Omenpaths remain unset and unavailable.

    And while Wilds of Eldrain, Lost Caverns of Ixalan, Murders at Karlov Manor, and Outlaws of Thunder Junction should have been removed at rotation time, they're still available as rewards.

    It is abnormal that a reward mistake has been left unaddressed for two months.
    Shouldn't the individual card rewards that were erroneously distributed during this period be corrected and then redistributed?

    5 votes

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  20. Set Completion affected by new duplicate protection

    Realized I was close to having a 'mythic complete' set for Outlaws of Thunder Junction and decided to go for it so I could get the "Completionist" title reward from the Achievements.

    With the new duplicate protection for different sets, the UI says I have all 4 copies of Terror of the Peaks since I have a total of 4 across the M21 and OTJ versions. The Set Completion tracker also has a big glowing "Mythic Complete" outline, however the achievement has not triggered and registered that I have successfully completed a set.

    Thanks.

    5 votes

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