MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3922 results found
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Game crashed and does not allows me to play
Over the last week the game has crashed multiple times and in each situation I am unable to play which has cause me to lose the game. In this instance, the game kept on kicking me out and when I would log back in it would not allow me to block.
1 vote -
Phoenix Fleet sacrafice trigger interaction not triggering
Phoenix Fleet Airship didn't recognize sacrifice trigger of "mobilize" ability
1 vote -
Bug mana
A starting town is supposed to enter untapped in turn 3 as you can see in the screenshot this is not what happened so it made me lose a turn and then the game.
2 votes -
Game froze during draft
Same as other. Game completely stopped working, couldn't do anything and lost. During a premier draft.
2 votes -
Sphinx’s Tutelage recently broken
Despite proper card text and trigger activation, Sphynx's Tutelage is not repeating its process anymore even when the proper condition is met.
Platform: iPadOS
Device 9th Gen iPad1 vote -
MTGA doesn't connects (connection lost error)
I'm using Steam version an quite often it fails to run displaying “Connection lost” error when Reconnect not helps at all, Check Status opens a browser where all servers are okay so I'm exiting game and executing Steam's “Verify Integrity of Game Files” option which finds an error with at least one game file, redownloads it and game runs. This happens quite often reinstalling game not help, my SSD is okay.
2 votes -
Muldrotha rarity Issue
So is Muldrotha rare or mythic rare? I have been trying to craft anew copy of that card, but CAN'T, Muldrotha's rarity on the card says mythic, but apparently i need a rare wild card.
SO WHY ARE THEY MYTHIC IF IT SAYS I NEED A RARE WILD CARD, I HAVE MYTHIC WILD CARDS, SO I SHOULD BE ABLE TO MAKE A NEW COPY OG THEM.1 vote -
The store is freezing up
In the latest Android update, opening the store lags and freezes the game while loading the product images. The client must be restarted to recover.
2 votes -
Game running unplayably slow on Android since Feb 26 update.
Since the February 2026 update, Arena has been running unplayably slow on my Android - as in, simply entering a game took so long that by the time I saw the opening hand, I'd already timed out. I've tried restarting the phone but this hasn't helped. Other apps and games on my phone are running fine.
1 vote -
Exploiding
I have played against a Japanese or Chinese or Japanese and I did no mistake and the I blocked with my Rabbit and he did one damage to him he had 2 toughness, I had 20 livepoints and then poof . 0
1 vote -
Incorrect rules interactions with kroxa and corpse explosion
Incorrect rules interactions: i saw that when you play brawl using as commander "Kroxa, Titan of Death's Hunger" and while he's in your graveyard you exile him with Corpse Explosion to do 6 damage to the whole board, if you choose to put in the command zone, you can see that corpse explosion has "saved" the 6 damage that it should do but when it resolves it does nothing, even though it should work with the normal rulings
1 vote -
Won first game of a Premier Draft, but back in lobby it shows zero wins or losses
Won first game of a Premier Draft, but back in lobby it shows zero wins or losses. This was after I did a draft and was skipped over for about 20 picks, which I've never seen before (separate bug report made).
2 votes -
Garruk's Uprising not drawing when a creature with 4 or greater power enters
I played two ***** against humanity that had power 5 and power 6, they both should have triggered Garruk's Uprising for me to draw cards, it did not. None of the opponent's cards limit me to draw. These are Token creatures, that entered.
1 vote -
Sothera Supervoid Not Proc'ing
I was in a game where my opponent used raid bombardment to destroy one of my creatures (I believe it was blood artist). sothera should have proc'd twice (I had teysa karlov out) but it didn't proc at all, and none of my opponents cards had an ability to prevent that from happening
1 vote -
Game says I can't lose my rank badge until the end of the season, but each time I lose too many matches, I do lose rank badge.
The game gives hints and notes before a match, and one was that I cannot lose a rank badge after obtaining it, until season ends. But I keep losing rank every time I lose a match.
2 votes -
Standard ranked....
So I've been playing on here for weeks now, and I was really excited to use the starter decks to gain "rank" up to the platinum level. As soon as I made it into the LOWEST level of platinum, I am getting utterly destroyed by players with way more time and money invested. I am only winning one or two games for every 10-12 games I play. How am I supposed to continue enjoying this game if I only show up here to get destroyed by high-level players? Go ahead and look at my game history and you'll see it hasn't even been close. On the few games I have won at this level, it seemed that is was a result of the other player just not getting good cards drawn. Seriously, can you at least make room for beginner to intermediate playes to play each other instead of getting destroyed by veteran players? Is it even fun for those players to keep dominating newbies? It doesn't help them craft better decks and get better and it certainly doesn't help my desire to continue playing
So I've been playing on here for weeks now, and I was really excited to use the starter decks to gain "rank" up to the platinum level. As soon as I made it into the LOWEST level of platinum, I am getting utterly destroyed by players with way more time and money invested. I am only winning one or two games for every 10-12 games I play. How am I supposed to continue enjoying this game if I only show up here to get destroyed by high-level players? Go ahead and look at my game history and you'll see it…
2 votes -
Some way to stop the afk timer while the stack is resolving
I have lost a few game because of inactivety due to the timer running out while the stack is resolving
Most recently the stack had 185 actions to resolve and I couldn't do anything to stop the AFK timer from counting down while the stack was resolving
I play mostly on android
2 votes -
Login
I don't like that I have to log in with my email and password every month it's very annoying and your user experience suggests to me that you're not even an application but a ****** product that I use where I'm guaranteed to struggle with remembering my password and using it every time I have to login. Why even have an app if I'm not logged in every time that I open it I might as well use the browser version of what your magic the gathering arena does. I also struggle with being in the middle of a match in magic the gathering arena and my internet cuts out and I can't click anything or move forward with an action that I was planning to make. There must be some streamlined way to keep my match running in the background while I'm trying to execute and finish the match itself. The general impression I have is that your application called magic the gathering arena is half-assed half thought through and not solving the problems that I'm experiencing. Every single app out there nowadays has a an experience where I click the icon on my phone and then I can just use the services inside of the applic. How can a Hasbro owned company not give an experience like that when you're a billion-dollar company it's very frustrating. Because of the login issues and the connectivity during matches I'm forced to uninstall your app and abate any future purchase of packs or whatever you want me to buy. I would love to support your company and I love playing your games but because the magic The gathering arena user experience is so poor I'm forced to not use your app or website experience. I have no choice but to ignore you as a company in an entity for months at a time until I hope that one day I will log in with my username and email and be first of all given the correct auto saved password to enter and then secondly kept logged in each time that I want to play the game. I've already waited 7 months from the middle of 2025 for you guys to figure your s*** out but you still haven't and I don't like that. Please do some update that will fix the login experience of your application because for some reason you stand out compared to every application that I use in my life as a horrible experience to the point that I'm not willing to play games in arena because it's so frustrating. Another thing you have to fix is the companion versus arena application requires separate logins so every time that I want to leave one application and use the other I must also log in why can't you just connect the login experience between the two applications. The value is very high of what you're offering but you're execution is very very poor and I do not wish to give you any money or any more feedback until you fix your simple login issues. What will it take for someone to get their s*** together to fix the login experience for magic The gathering arena it's way too much and I don't appreciate it. You're investing so heavily in making an application experience for people but you're forgetting a really crucial primary unavoidable point of interaction with your application. P let me log in once and never think about logging again The last thing that I wish to do is access my saved Google password copy and paste it out of my browser and paste it into the application password field every single time that I want to use your application.
I don't like that I have to log in with my email and password every month it's very annoying and your user experience suggests to me that you're not even an application but a ****** product that I use where I'm guaranteed to struggle with remembering my password and using it every time I have to login. Why even have an app if I'm not logged in every time that I open it I might as well use the browser version of what your magic the gathering arena does. I also struggle with being in the middle of a match…
1 vote -
crash
During two of my cube drafts the game has crashed on PC while in a draft. Specifically this happens when you are dragging a card in the pack to be placed in the deck area and the timer runs out. When that happens the game picks a random card and freezes up. It then gives you a "unexpected pick error" and the game closes out. This has happened twice accross two drafts so it should be reproducible.
1 vote -
Service drops on Android
Service drops on my android are basically a death sentence, due to the long load time for the game. Also the boot up is inconsistent. Sometimes it will return me to the match, sometimes it takes me to the main screen, then I clicked to begin a new match it will put me back into my current match, sometimes the que just keeps counting and I lose. Im not to tech savvy but it seems like consistency would be ingrained in the coding and I dont understand why it would vary.
1 vote
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