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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3651 results found

  1. week 4 of client stuck on "waiting for server" spiel

    OS:
mac
issue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a…

    1 vote

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  2. week 4 of client stuck on "waiting for server" spiel

    OS:
mac
issue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Couldn't activate an Eladamri, Korvecdal

    Won't let activate Eladamri if the top card is not a creature, even if you have creatures in hand, mana available, enough creatures on board, and Eladamri doesn't have summoning sickness.. Suggest fixing

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. room

    Pls Fix Room Enchantment Audio Bug

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. "la princesse s'échappe"

    Carte : "la princesse s'échappe"
    Boucle d'activation de niveau 1
    Exile en boucle à chaque tour sans passé au niveau deux.

    1 vote

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  6. Genesis wave

    Mac, When I cast Genesis Wave, it doesn't let me select the correct number of permanents to the battlefied, e.g. I spend 12 mana and should be able to cast 9 perms, when I select more than 3 it doesn't let me continue and discards the remaining perms not sent to the battlefield

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. wildcards

    I redeemed 4 mythic wildcards for 4 copies of Bloodletter of Aclazotz, finalized the changes to my deck, re-entered the deck editor, and the game claims I still own 0 copies of Bloodletter of Aclazotz. After noticing, I checked my wildcard balance and the number had been decreased from 5 to 1.

    1 vote

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  8. Emrakul, the Promised End does not give you control of your opponent's turn until thier main phase

    I played Emrakul, the Promised End, put a stop during my opponent's upkeep ( in order to activate thier Parallax Wave) the client did not allow me to have priority until the main phase.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Please fix arena cube pricing and rewards

    Its a phantom draft that cost 1500 gems? And for 1 orn2 wins you only get 100 or 250. It should at LEAST be 250 then 500. Cube is supposed to be fun and slightly more casual and its phantom so you dont get hardly anything if you dont win a lot which is hard because its way higher variance In power level between decks. It sucks when I open no power and my opponents are casting turn 1 tinker into krang to kill me. It makes it feel like I need to worry about being super competitive to play…

    1 vote

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  10. Couldn’t block after a client crash on iPad

    I was playing Sealed Lorwyn and was 6-2, and about to win my 7th game.
    The game took a very long time with a slow opponent. Then his deck ran out, so he did one final desperate attack. All I had to do was block and I’d win, but for some reason my client crashed!
    I opened the client as fast as I could, but once I was back in I couldn’t drag/select any characters to block.
    I tried reopening the client and again it didnt work.

    My opponent had this elf that when it attacks it has to be…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Jin-Gitaxias countered Banefire

    Banefire says it can’t be countered and the damage can’t be prevented, yet Jin-Gitaxias, Progress Tyrant countered it. What gives?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Reprieve will not cast after Approach of the Second Sun is cast.

    Reprieve will not cast after Approach of the Second Sun is cast.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. After update startup

    For context, I have this game on my phone and desktop. I was updating the apps on both and I tried to do it at the same time and ended up running into a login on multiple platforms issue. When I downloaded the updates individually and tried to open the app, I keep getting server connection issues a the game wont load into the main menu. Status says operational and I am currently redownloading the game on my desktop to see if that resolved the issue.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Sorcery card (Hard-Hitting Question) green spell is transferring deathtouch when used with a deathtouch creature

    BUG: when pairing a spell that deals damage equal to target creatures power with a deathtouch creature it is also using the creatures deathtouch ability. And players are exploiting it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Practice mode/matchmaking.

    I wonder why there isn’t a practice mode against other real people. Build any deck you want spend no gems or gold or wild cards, to see if it’s actually a deck you want to play. Helps with content and is a really healthy change to help people who can’t afford to buy wildcards evertime there is a meta shift. And also a practice draft mode as well. You don’t keep the cards and it dosnt progress wild cards, but you can play with new sets, old sets withought spending money to go 3-3. And not being able to play…

    2 votes

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  16. Casting Mirrorform during combat broke the display of block assignments

    After my opponent cast Mirrorform during combat, the arrows showing block assignments were no longer displayed for me, making it hard to tell which creatures were blocking and blocked.

    2 votes

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  17. Activation Limits in Windows and Office — What’s the Safest Way Forward?

    I recently had to set up a laptop for a short-term work task, and it was surprising how many everyday features in Windows and MS Office were locked without activation. Buying new licenses for temporary use felt excessive, but random fixes also seemed risky. I spent some time reading different experiences online and realized there are many approaches people take in this situation. For those who’ve been through this before, what worked best for you to restore full functionality without causing issues later on?

    1 vote

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  18. Bug - Unable to play at all

    IOS
    After finishing the 5 initial training duels where you get the starting cards I am unable to log in the game anymore (tried several times for 2 days. The game starts to load but then just gives some network error althought when I try the option to check status all seems correct.
    PC - Windows
    I tried playing through Steam on my PC running Windows as well. I dowloaded the MTG Arena, signed in with the same credentials and got the exact same problem. So, the issue is not related to the platform

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. chimil

    I realize there are now TWO Grand Abolisher affects in standard. Please disregard the previous post!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Erro na conexão do MTGA

    Quando o jogo está fazendo o carregamento, o jogo não inicia e a tela fica preta como se houvesse uma desconexão.
    Jogo no PC, pela plataforma Steam.
    Se clico em reconectar todo o processo se inicia e, após a solicitação de formato de dados, dá o mesmo erro.

    3 votes

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MTG Arena Bugs & Product Suggestions

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