MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
3333 results found
-
250 card deck Bug
You cannot have 250 non basic lands and 15 perms in side board or the deck becomes invalid.
overall way to repeat the bug: try to put 15 hare apparent in the side board then try to put 250 hare apparent in the main deck. you get locked to 235 in the main deck and placing other cards in the main deck will result in invalid deck. you must remove 1 hare apparent and have 16basic lands to have a valid deck with 15 side board...
1 vote -
Lurrus and lotus petal interaction not detected by auto passer
I lost numerous games to past priority when I had a lotus pedal on the battlefield and a Lurris in play and spells I could’ve cast with the extra mana. The auto passer failed to recognize the interaction of being able to use lotus petal, recast it from the graveyard and have extra mana to play spells in hand.
1 vote -
network error unable to submit deck
network error unable to submit deck. please try again later.
Whenever I select play after choosing a deck, I receive this message
6 votes -
network error unable to join event after draft
Drafted a deck in quick draft, played one match and am now getting a network error when trying to play my second. I visited the website and it says all systems operational
PC
7 votes -
Unable to loggin
During the 3rd pack of the draft, the server crashed and wouldn't let me log back in, always showing a loading error message followed by a black screen.
I conclude that the draft has already finished and I haven't been able to pick a single card from pack 3, and I still can't log back in.It's worth noting that I have a stable internet connection with no signs of interruption, and other errors of this type have occurred throughout the week, affecting other drafts I did previously. Will there be any kind of compensation for this type of error?
During the 3rd pack of the draft, the server crashed and wouldn't let me log back in, always showing a loading error message followed by a black screen.
I conclude that the draft has already finished and I haven't been able to pick a single card from pack 3, and I still can't log back in.It's worth noting that I have a stable internet connection with no signs of interruption, and other errors of this type have occurred throughout the week, affecting other drafts I did previously. Will there be any kind of compensation for this type of…
7 votes -
Login Disabled Again
The authentication problem was once resolved, but now it’s back after a ranked match. I guess the main cause of the problem has not been resolved. I play on iOS. Done everything recommended on the trouble shooting page.
7 votes -
Importing Japanese deck lists may result in the registration of invalid OM1 (SPM) cards.
When importing a Japanese decklist into MTGA with a language setting other than Japanese, it appears that OM1 (SPM) cards do not import correctly.
At least, this issue does not occur when importing a Japanese decklist into MTGA with Japanese language settings, or when importing an English decklist into MTGA with Japanese language settings.
While not fully verified, for example, importing a Japanese decklist into an English-language MTGA registers “Superior Spider-Man (SPM) 155” as “Symbiote Spider-Man (SPM) 156”.
Additionally, “Symbiotic Spider-Man (SPM) 156” is registered as “Tearle, Entropic Hunger (SPM) 137”.I've posted a verification video on X. Since I couldn't attach the file, please check it here.
https://x.com/mashiloy_aid/status/2017783977566999002?s=20
(This message is being translated from Japanese to English using a translation app.)
When importing a Japanese decklist into MTGA with a language setting other than Japanese, it appears that OM1 (SPM) cards do not import correctly.
At least, this issue does not occur when importing a Japanese decklist into MTGA with Japanese language settings, or when importing an English decklist into MTGA with Japanese language settings.
While not fully verified, for example, importing a Japanese decklist into an English-language MTGA registers “Superior Spider-Man (SPM) 155” as “Symbiote Spider-Man (SPM) 156”.
Additionally, “Symbiotic Spider-Man (SPM) 156” is registered as “Tearle, Entropic Hunger (SPM) 137”.I've posted a verification video on X. Since I…
9 votes -
Midweek Magic: Chromatic Star... Could be awesome, but not :(
The Midweek Magic event should make a Chromatic Star every single upkeep. It's an event, it should be whacky and crazy. It would enable large amounts of mana-fixing, 5 color decks, and lots of artifact shenanigans. As it stands it's basically just Standard with a very minor modification.
3 votes -
タイムアウトによるログイン不可
アプリ起動後すぐにタイムアウトになり、ログインできない。
公式サイト上のヘルプ記事による対処法を全て行いましたが、改善されませんでした。6 votes -
Rewards missing
SInce today, ven if a play a lot of games, progression on missions, pass and daily victory is not working. I suspect the configuration assistance (don't know if this this the real translate in english) that happen when I launch the game. It wa the first time I saw it today. This bug happen on my PC. Thanks for your understanding
7 votes -
デイリークエスト
2026.03.25デイリークエスト更新時点
クエストに従ってプレイをしてもクエストが進行せず、ゲームに勝利してもデイリー勝利報酬を受けとる事が出来ない。
(前日までは、問題なくクエストは進行しデイリー勝利報酬は受け取れていた。)5 votes -
クエスト
スタンダードをプレイ中、クエストが達成できない
クエスト内容・土地を25枚プレイする
土地を何枚プレイしてもカウントが0/25のままである7 votes -
Stuck on “waiting for the server”
The game will not let me in at all. Upon starting the application it stays on “waiting for the server” FOREVER. Eventually the main menu music starts playing in the background, but the menu never appears. I restarted my macbook, uninstalled and reinstalled the game, tried logging in on my phone… nothing. I can’t get in anywhere. The status page says “all systems operational.” This is ridiculous.
6 votes -
What has MTG become?
What happened to magic? I have not really played the game since 94 but my nephew likes the game and wants me to play with him. But now the game isn't strategy as much as it is can you go off. This is not exciting, watching an opponent play 19 creatures on a turn and have 20 spells go off is supposed to be fun? There is no point in other cards just the few cards that go off, there is no steadiness to the play and back and forth. There are no comebacks just, does one person go off before the other person. I remember when matches could take you a long time, how they could go 12 rounds. Now unless by a miracle it almost never goes past 6 rounds. Notice something? everyone is playing the same decks and the same cards. I have now played the same deck four consecutive matches. THE SAME DECK.
What happened to magic? I have not really played the game since 94 but my nephew likes the game and wants me to play with him. But now the game isn't strategy as much as it is can you go off. This is not exciting, watching an opponent play 19 creatures on a turn and have 20 spells go off is supposed to be fun? There is no point in other cards just the few cards that go off, there is no steadiness to the play and back and forth. There are no comebacks just, does one person go off…
1 vote -
daily quest
I've been playing for about a month now and I just realised that everyone else has daily quests that give them gold and mastery. I feel I've missed out on a lot but with the time and money I've already invested, I don't want to start a new account.
6 votes -
Connection Lost... - can't access the game. May 10th 2026
Can't access MTG Arena, Connection Lost.
4 votes -
game freezes on android
the game wont run on android it freezes and I get server error try again later but its running fine on pc this started happening with last update i couldn't report on phone because of freezing
8 votes -
Games freeze after update 02/24/2026
Hello,
I am reporting a persistent game freeze (soft-lock) occurring on my Poco X6 5G (Android/HyperOS) since the latest update. The game completely freezes whenever I or my opponent activate an artifact or certain spells.
Although the screen freezes, the turn timer continues to run in the background, leading to unfair losses in both Ranked and Play queues. This makes the game unplayable on this device.
I have already attempted the following troubleshooting steps without success:
Performed a clean re-installation of the app.
Cleared the Android System WebView cache and updated it.
Used Xiaomi's Game Turbo to optimize performance and RAM.
Repaired game files (this fixed the issue for only a few matches before it returned).
This appears to be a client-side animation or trigger bug introduced in the recent patch. Please investigate the compatibility with Poco X6/Snapdragon 7s Gen 2 devices.
Thank you.Hello,
I am reporting a persistent game freeze (soft-lock) occurring on my Poco X6 5G (Android/HyperOS) since the latest update. The game completely freezes whenever I or my opponent activate an artifact or certain spells.
Although the screen freezes, the turn timer continues to run in the background, leading to unfair losses in both Ranked and Play queues. This makes the game unplayable on this device.
I have already attempted the following troubleshooting steps without success:
Performed a clean re-installation of the app.
Cleared the Android System WebView cache and updated it.
Used Xiaomi's Game Turbo to optimize performance and…7 votes -
token
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have any intention of fixing these bugs? Must we, as loyal users, continue silently submitting reports indefinitely, with no improvements in sight?
The bugs introduced by this latest update are extremely severe and demand immediate attention and fixes. Why has there been zero official announcement or communication from Wizards regarding this?
We urge you to address this promptly, provide an update, and roll out a hotfix as soon as possible.
Since the most recent update, numerous bugs that completely halt game progression have been widely reported on social media (SNS) and the official bug reporting form. Specifically, the game crashes when trigger stacks resolve, or when tokens are sacrificed or die. Despite these extensive reports, we have received absolutely no response or acknowledgment from your team, leaving players frustrated and helpless.
At present, a wide variety of bugs have been submitted via the bug reporting form, but many of them—objectively speaking—have been left unresolved for years. This makes the bug reporting system appear largely ineffective.
Do you even have…
6 votes -
Bugs
Ever since the new update, I can't finish a match, it'll randomly freeze on my opps turn, then the timer will start for me, when time runs out, the screen is frozen. Plz help.
6 votes
.png){kind=link}
- Don't see your idea?