MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
2492 results found
-
Deck Builder Not Loading (hangs on load screen)
When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deck builder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.
Steps to reproduce:
- (Optional) Build deck using Clifftop Retreat (at least one copy of card)
- Navigate to Decks Tab
- Select deck with Clifftop Retreat and attempt to edit the deck
- Wait while loading screen cycles indefinitely
I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing Clifftop Retreat having this issue. Unable to remove Clifftop Retreat from the decks to avoid the issue, as of course I can't get into the deckbuilder to make changes to the deck.
Just noticed this today (June 16 2026) , wondering if it's related to the recent update.
When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deck builder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.
Steps to reproduce:
- (Optional) Build deck using Clifftop Retreat (at least one copy of card)
- Navigate to Decks Tab
- Select deck with Clifftop Retreat and attempt to edit the deck
- Wait while loading screen cycles indefinitely
I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing…
9 votes -
8 votes
-
Issue with Mythic rewards at end of season
Hi there - I was gifted a pack of 10 cards for the end of season reward, but none of them gave any cards when opened.
10 votes -
text missing when choosing davriel's bargains
text missing on pc when choosing davriel's bargains so we cannot choose wisely ^^
9 votes -
Ranked Season Reset Applied Twice – Rank Dropped from Mythic to Silver
I would like to report what appears to be a ranked season reset bug.
At the end of May 2026, I finished the ranked season in Mythic. When the season ended, my rank was correctly reset from Mythic to Diamond.
However, on June 1st, 2026, the game appeared to perform another season reset. As a result, my rank was reset a second time, dropping me from Diamond to Silver.
I had already received the normal season reset at the end of May, so the second reset on June 1st seems incorrect.
Unfortunately, I do not remember the exact match result immediately before this happened. I was playing normally, and after a match the client appeared to process another season rollover.
Could you please investigate this issue and verify whether my account was affected by an unintended second season reset?
Thank you for your help.
I would like to report what appears to be a ranked season reset bug.
At the end of May 2026, I finished the ranked season in Mythic. When the season ended, my rank was correctly reset from Mythic to Diamond.
However, on June 1st, 2026, the game appeared to perform another season reset. As a result, my rank was reset a second time, dropping me from Diamond to Silver.
I had already received the normal season reset at the end of May, so the second reset on June 1st seems incorrect.
Unfortunately, I do not remember the exact match result…
11 votes -
No Reward cards after Marvel Achievement
After completing a Marvel Achievement, the stated cards have not appeared in my card lists. Cards in screenshot have not appeared.
7 votes -
Issue using free phantom Foundations draft for a second time
After completing the free phantom Foundations draft yesterday (June 10), I attempted to start the event again, only to be met with an error message informing me that there was a network error. My internet connection was stable, and other things on Arena worked normally.
11 votes -
Speedbrood Stalker’s trigger
The player who cast the creature select first, selection can be seen by opponent by highlighting on the cards, so that opponent can always pick the same cards
7 votes -
After Hobbit Update, Error Updating Data, Update Issues (Win11),
Hello,
since 10.08 im not able to update MTG Arena. It loads roughly 28.50 MB (sometimes more, somtimes less), then throws "Error Updating Data" and prompts me to retry. When i retry, i did not save the downloaded amount and stops again.
as an example: it says it loaded 25.00 Mb of 225.00 Mb. it throws the Updating Error. I retry. Instead of the expected XXMb of 200 Mb downloading, it still says 225 Mb.
Sometimes it loads a bit more and than it actually counts towards the progress. But its slow (yesterday i was only able to "load" 360Mb, despite that MTG Arena had downloaded at least 4 GB). A similar problem happend in July (i made a post back then, it took nearly 5 days to download roughly 11GB, with several hours of running it per day ) as i tried to reinstall Arena. Before that, i never encountered a problem like this.
Obviously i tried reinstalling Arena, checked my connection, firewalls and so on. As far as i can tell, there is nothing on my end i can do to improve it. Im on Windows 11 and i use the Arena Launcher.
Smaller updates in July and August had no issue, but as soon as the Launcher/Installer (?) is involved it seems to never work.A solution to this would be nice. I dont mind if it updates slowly, its just frustrating to sit down, constantly pressing retry and knowing, that 80% wont count to any progress.
Hello,
since 10.08 im not able to update MTG Arena. It loads roughly 28.50 MB (sometimes more, somtimes less), then throws "Error Updating Data" and prompts me to retry. When i retry, i did not save the downloaded amount and stops again.
as an example: it says it loaded 25.00 Mb of 225.00 Mb. it throws the Updating Error. I retry. Instead of the expected XXMb of 200 Mb downloading, it still says 225 Mb.
Sometimes it loads a bit more and than it actually counts towards the progress. But its slow (yesterday i was only able to "load" 360Mb,…
4 votes -
Deck builder filter is broken
The filter in the deck builder is broken. Set it to Mythics only, doesn't filter. Try adding rare, entire UI locks up, client crashes completely. I try to report the bug, i get shunted to this page. So here you go. Fix it or not. I'm getting fed up with this product.
8 votes -
The Hobbit Welcome Deck Duel cards not awarded and track reset
The Hobbit, Welcome Deck Duel is bugged and did not award cards upon completion. I finished with one loss and the prompt to claim my cards returned me to the home screen. When I returned to the event, my completion track was fully reset including my losses.
7 votes -
Game freezes when choosing mode for Glacierwood Siege (TDM #189)
Steps to Reproduce:
Cast the enchantment "Glacierwood Siege" (TDM #189) during a match.
Wait for the card to enter the battlefield and prompt the modal choice between "Temur" and "Sultai".
Try to click on either option ("Temur" or "Sultai").
Platform:
[PC / Steam]Actual Results:
The UI becomes unresponsive upon entering the choice screen. Clicking on either "Temur" or "Sultai" does not register, freezing the game state completely. It is impossible to pass priority or take any further actions, forcing a stalemate until a player concedes or time expires.Expected Results:
Clicking on "Temur" or "Sultai" should select the chosen mode, allow the enchantment to enter the battlefield with that mode active, and resume normal gameplay.Workaround (if any):
None. Restarting the client does not fix the softlock once the choice screen is triggered.Steps to Reproduce:
Cast the enchantment "Glacierwood Siege" (TDM #189) during a match.
Wait for the card to enter the battlefield and prompt the modal choice between "Temur" and "Sultai".
Try to click on either option ("Temur" or "Sultai").
Platform:
[PC / Steam]Actual Results:
The UI becomes unresponsive upon entering the choice screen. Clicking on either "Temur" or "Sultai" does not register, freezing the game state completely. It is impossible to pass priority or take any further actions, forcing a stalemate until a player concedes or time expires.Expected Results:
Clicking on "Temur" or "Sultai" should select the chosen…7 votes -
Frostcliff Siege Bug
Siege cards do not allow you to select an option after resolving.
Times out selecting Jeskai when i need Temur.
Lost several games from this issue as it also passes your turn.7 votes -
Modal spell not working iOS
I cast Windcrag Siege, no matter how much i clicked the mode i wanted the game wouldn't react, it timed me out and decided for me. i couldn't even cancel the spell.
7 votes -
Can't select any of Davriel's offers
As of the last update, when activating Davriel, Soul Broker, I can't select any of the choices. They're unresponsive and I can't take any other actions to move the game forward. The only option to progress is to concede.
7 votes -
Cant select option
I play Choco as commander in Brawl. When the attacks trigger resolves, it there isn't a valid choice to put any lands to the battlefield, both button selections are displayed on top of each other and can't click to proceed. The game stalls which ends in me timing out until concession.
7 votes -
I can not use the rare or mythic filter when deck building.
If I have rare or mythic selected in the filter, the ok button no longer works. I tried typing in the search area using the search terms for rare and mythic. That did not work either. Mac OS
10 votes -
BUG - Davriel, Corredor de Almas
tengo un problema con una carta "Davriel, comerciante de almas" -2 "Ofertas" (efectos positivos) y tres "Condiciones" (efectos negativos) de una lista, pero la interfaz a veces falla al cargar estas opciones o al permitir la selección.
cuando acepto las ofertas de Davriel no me salen las opcionespegue la imagen abajo.
I have a problem with a "Davriel, Soul Trader" in spanish card -2 "Offers" (positive effects) and three "Conditions" (negative effects) from a list, but the interface sometimes fails to load these options or allow selection. when I accept Davriel's offers I don't get the options
7 votes -
6 votes
-
Jump in half selection brick
Pick one fine. Picked two-crashed into home. Jumpin stuck at half deck, unplayabled
7 votes
- Don't see your idea?