MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3429 results found
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Unable to Login Authentication failed Timeout
Since this morning I've been having trouble logging into the game, getting an 'unable to login: authentication failed for ' error.
Last night everything was working great! I've tried reinstalling it several times, trying to log in on my phone, checking the files, trying to log in on a different pc and about every random comment that’s seems to work for other people on threads that have had this problem but nothing has worked for me. My computer hasn’t had any windows updates or changes.
7 votes -
Can’t load into Main Menu
I get a black error message prior to loading into the main menu saying my client is out of date, but I have checked the App Store numerous times looking for an update and none show up. I’ve reset my phone, my router, my data plan, and none of it has worked.
4 votes -
Arena cards in brawl are a HUGE problem.
I just had a game where my opponent took 15 extra turns in a row due to Alchemy card pay to win slop (I have no Alchemy cards in my deck) - These cards should either be removed from brawl OR people who don't have that slop in their decks should not match against people that run them.
And don't even get me started on "Acererak the Archlich" arena where they take Literally 10min per turn. not fun at all.
6 votes -
Can't log in authentication failed
Game keeps saying that servers aren't responding authentication failed 3/27/26 on android. Cleared data, restarted phone, and uninstalled and reinstalled. Restarting after each action.
8 votes -
System failing to authenticate my account or connect to the server so I can play
I played last night and when I woke up this morning it was buggy and not allowing me to enter the game so I closed the game and verified it and now it's not able to authenticate my account at all.
8 votes -
Unable to search cards by rarity
Description:
It is currently not possible to search or filter cards within a deck. Applying any rarity filter does not update the card list, and the interface remains unchanged.Steps to Reproduce
- Navigate to any deck (Format: Historic Brawl)
- Click on Advanced Filters
- Select any Rarity
- Click OKExpected Result
- All cards of the selected rarity (owned cards unless otherwise configured) should be displayed.Actual Result
- No cards are displayed
- Clicking the OK button triggers no action
- The interface does not update or react in any wayFurther Information
- OS: Windows 11
- MTGA Version 2026.60.0.12921.1282485
- Log attachedDescription:
It is currently not possible to search or filter cards within a deck. Applying any rarity filter does not update the card list, and the interface remains unchanged.Steps to Reproduce
- Navigate to any deck (Format: Historic Brawl)
- Click on Advanced Filters
- Select any Rarity
- Click OKExpected Result
- All cards of the selected rarity (owned cards unless otherwise configured) should be displayed.Actual Result
- No cards are displayed
- Clicking the OK button triggers no action
- The interface does not update or react in any wayFurther Information
- OS: Windows…4 votes -
brawl matchmaking
Brawl matchmaking seems to be broken. Playing Omnath, Locus of Creation I have queued into ragavan 10 times in a row including 6 straight against the same person.
6 votes -
Can't join the game
Hello, can't join the game neither on pc or android. The game tries to launch but I have this message : authentification failed. (see first screenshot) and If I try to reconnect I have 3 choices with no text (see second screenshot). I tried to desintall / reinstall on my phone with no success. Can you help, please ? Thanks in advance
6 votes -
Daily wins and ranking not working
I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).
9 votes -
mission is not progressing
so my mission says to do white or blue spells and im using a white and blue deck and everytime i do a spell its not progressing also when i win the game i cant even get the first reward of the day the 200 coins i dont know how to fix this
9 votes -
Collection Disappeared
The Mirage-version illustrations of "Enlightened Tutor" and "Mystical Tutor" have disappeared from my collection, and my deck is now marked as invalid.
A similar issue previously occurred with "Force of Negation," and "Entomb," but that appears to have been resolved.
Could you please investigate this issue?
8 votes -
decklist
When trying to open decks to see the deck list it hangs up and "waiting for server" swirl just continues to swirl until I close game. I have tried opening different decks. Also, clicking on one deck and then trying to open another. Nothing from suggestions is working to reslove it.
4 votes -
Deck builder freezes on “Waiting for the Server…” when opening specific Historic deck
Platform: PC / Windows
Format: Historic Traditional / Best-of-ThreeIssue:
The MTG Arena client freezes on “Waiting for the Server…” when I try to open a specific Historic deck in the deck builder. The deck can be imported/created and can even be played in matches, but after saving it, trying to open or edit the deck causes the client to remain stuck on “Waiting for the Server…”.Steps to reproduce:
1. Create or import the following Historic Traditional deck.
2. Save the deck.
3. Leave the deck builder.
4. Try to open the same deck again from the Decks screen.
5. The client gets stuck on “Waiting for the Server…” and the deck editor never opens.Actual result:
The client hangs indefinitely on “Waiting for the Server…”. I have to close/restart the client.Expected result:
The deck should open normally in the deck builder and be editable.Additional notes:
The deck appears to be playable in matches, but the deck editor cannot reopen it. I also tried rebuilding the deck manually, and the same issue happened again. While rebuilding, the issue seemed to appear around the moment I added Shatter the Sky, after which searching/opening the deck became unreliable. I am not fully sure whether Shatter the Sky is the cause or whether it is an interaction with other cards in the list.Decklist:
Deck
4 Agent of Treachery
1 Massacre Wurm
1 Cavalier of Dawn
1 Dream Eater
1 Gravebreaker Lamia
4 Thoughtseize
3 Fatal Push
1 Vanishing Verse
4 Faithful Mending
4 Tainted Indulgence
4 Necromancy
2 Ephemerate
2 Shatter the Sky
2 Teferi, Hero of Dominaria
4 Watery Grave
4 Hallowed Fountain
4 Godless Shrine
2 Raffine's Tower
3 Drowned Catacomb
1 Glacial Fortress
1 Isolated Chapel
1 Shipwreck Marsh
1 Takenuma, Abandoned Mire
1 Otawara, Soaring City
2 Island
1 Plains
1 SwampSideboard
2 Duress
2 Dovin's Veto
2 Mystical Dispute
2 Go Blank
2 Portable Hole
1 Divine Purge
1 Ritual of Soot
1 Farewell
1 Memory Deluge
1 Shark TyphoonWorkaround:
No reliable workaround found. Rebuilding the deck manually did not fix the issue. The only partial workaround is to avoid opening/editing the deck after saving it, but this makes sideboard/deck changes impossible.Platform: PC / Windows
Format: Historic Traditional / Best-of-ThreeIssue:
The MTG Arena client freezes on “Waiting for the Server…” when I try to open a specific Historic deck in the deck builder. The deck can be imported/created and can even be played in matches, but after saving it, trying to open or edit the deck causes the client to remain stuck on “Waiting for the Server…”.Steps to reproduce:
1. Create or import the following Historic Traditional deck.
2. Save the deck.
3. Leave the deck builder.
4. Try to open the same deck again from the Decks screen.…5 votes -
Mythic rare card filter bug
When im selecting mythic rares in the filter guide since the update it doesnt let me, i have to unselected collected card to be able to see them. Fix the issue or i quit mtg arena for good. Id rather build decks instead of having to fiddle around with settings, ive even tried fixing bug in menu and it did nothing to solve the issue. Retcon plz, if nothing is done to fix this in 1 week im going to tell everyone and anyone to not play mtg as they dont respond to customer complaints and are in it for money.
When im selecting mythic rares in the filter guide since the update it doesnt let me, i have to unselected collected card to be able to see them. Fix the issue or i quit mtg arena for good. Id rather build decks instead of having to fiddle around with settings, ive even tried fixing bug in menu and it did nothing to solve the issue. Retcon plz, if nothing is done to fix this in 1 week im going to tell everyone and anyone to not play mtg as they dont respond to customer complaints and are in it for…
4 votes -
I can not use the rare or mythic filter when deck building.
If I have rare or mythic selected in the filter, the ok button no longer works. I tried typing in the search area using the search terms for rare and mythic. That did not work either. Mac OS
5 votes -
When playing in a challenge, the deck image is displayed
auto transration
The UI specifications for direct matches have changed, but when you play in a challenge, your deck image will be displayed.
This is fine if it's just casual play, but it's problematic to have it displayed in competitive events as well.
This is because it shows your key cards and the cards you've put in, giving your opponent some room to guess your deck.
In real card games, the only information your opponent knows is the sleeves and the number of cards in your deck (excluding generals and companions).
Furthermore, the deck image used on the Arena screen should be free to be an auto-selected one, your own partner, or whatever.
Changing this to a completely unrelated card or using a distinctive card to camouflage it is not an appropriate way to enjoy the game.
Players should not be competing over elements other than the actual gameplay.I think the deck image should be changed to include options other than cards, or to more inoffensive, casual information such as sleeves.
直接対戦するUI仕様が変わりましたが、その際チャレンジで対戦するとデッキイメージが表示されてしまいます。
これはカジュアルプレイだけならまだしも、競技イベントでも表示されることは問題があります。
キーカード、投入しているカードが表示されてしまい、ある程度相手にデッキを推測する余地を与えてしまうためです。
現実のカードゲームで、対戦相手に知られる情報はスリーブとデッキ枚数程度です。（ジェネラルやコンパニオンを除いて）
またアリーナの画面上で使うデッキイメージは自動選択だったり、自分のパートナーだったり、自由であるべきです。
これを全く関係ないカードに変えたり、カモフラージュするために特徴的な別のカードにすることは、適切な楽しみ方ではないと考えます。
本来のゲームプレイ以外の要素で争わせるべきではないです。
デッキイメージをカード以外の選択肢に変えるか、スリーブなど当たり障りのないカジュアルな情報に変更すべきだと考えます。auto transration
The UI specifications for direct matches have changed, but when you play in a challenge, your deck image will be displayed.
This is fine if it's just casual play, but it's problematic to have it displayed in competitive events as well.
This is because it shows your key cards and the cards you've put in, giving your opponent some room to guess your deck.
In real card games, the only information your opponent knows is the sleeves and the number of cards in your deck (excluding generals and companions).
Furthermore, the deck image used on the Arena screen…10 votes -
Death Necromancy same five decks
I am not sure where to start. I play against the same rotation of overpowered decks constantly the one above is the most frequent and the other most frequent is the blue white control deck. Maybe yall should rethink some cards because if everyone is playing the same 5 decks its boring and really makes all the other cards worthless, and I mean worthless. Games that end on turn 2 and is fast than what red decks are supposed to be known for as speed decks. Its all too much. Somehow you have all but eliminated mid game decks, they do not exist. Its either go off early or go off late. I don't know how to tell you to fix it becuse the game has gone so far but it clearly needs something.
I am not sure where to start. I play against the same rotation of overpowered decks constantly the one above is the most frequent and the other most frequent is the blue white control deck. Maybe yall should rethink some cards because if everyone is playing the same 5 decks its boring and really makes all the other cards worthless, and I mean worthless. Games that end on turn 2 and is fast than what red decks are supposed to be known for as speed decks. Its all too much. Somehow you have all but eliminated mid game decks, they…
4 votes -
Turn skipped
I was playing SOS premier draft on android.
My opponent attacked me. I declared no blocks. I took combat damage. My opponent then took no actions. Their time rope fully depleted, but instead of passing to my turn it went immediately to an extra turn for my opponent despite them not playing anything that should have done that. They then attacked and killed me.
I had no playable spells or abilities, so I never received priority. The only game action I was able to take was declaring blocks.
The game never went to my turn at all, it just seemed to give my opponent an extra turn. The creature I played on my previous turn still had summoning sickness and I never removed a stun counter from my other creature.
I was playing SOS premier draft on android.
My opponent attacked me. I declared no blocks. I took combat damage. My opponent then took no actions. Their time rope fully depleted, but instead of passing to my turn it went immediately to an extra turn for my opponent despite them not playing anything that should have done that. They then attacked and killed me.
I had no playable spells or abilities, so I never received priority. The only game action I was able to take was declaring blocks.
The game never went to my turn at all, it just seemed…
6 votes -
Brawl matchmaking (if not ranked, score the decks)
Brawl matchmaking is unfair and I uninstalled the game because of this. Some friends got me thinking about commander again, so I thought I would reinstall Arena and have some fun. Instead it was a few hours of misery, because literally 90% of my opponents had high-pace optimized decks. I could not even come close to competing with my outdated decks. To be clear, I am not trying to hate on the power level of good decks/cards, but rather that the matchmaking is deplorable and it made me quit the game. Since it is not Ranked (by player), perhaps the algorithm needs to quantitatively estimate the deck strength for matchmaking purposes.
Brawl matchmaking is unfair and I uninstalled the game because of this. Some friends got me thinking about commander again, so I thought I would reinstall Arena and have some fun. Instead it was a few hours of misery, because literally 90% of my opponents had high-pace optimized decks. I could not even come close to competing with my outdated decks. To be clear, I am not trying to hate on the power level of good decks/cards, but rather that the matchmaking is deplorable and it made me quit the game. Since it is not Ranked (by player), perhaps the…
9 votes -
Game freezes on Android during matches
Since the last update game freezes during matches in different moments. It's impossible to continue, the opponent is still able to send messages. This happens only on the mobile android version of the game but it sucks as *. Lost plenty of matches and rank because of this *.
9 votes
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