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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28955 results found

  1. Colour Challenge rewards

    Hi I'm doing the colour challenges daily for the free decks but the last couple of days they haven't been recording the data properly today I must've cast at least 35 black or red spells and it's not giving recording it. And yesterday one of the colours wasn't recording at all.

    1 vote

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  2. Glorious Sunrise

    Glorious Sunrise is bugged in gameplay. As stated in card. +1 +1 gain trample until end of turn! AGAIN UNTIL END OF TURN!!!!!!! The counters given do not get removed at end of turn giving 1/1 tokens a monstrous gain turn and turn again. Please Fix the broken Mechanics as it is annoying seeing these guys build decks with a broken ability

    1 vote

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  3. memory hog

    I shouldn't be able to eat 12 Gigs of memory, even if I have 6 parallel lives type effects and use the Embalm on my Anointed Priest. Please find a way to make triggered abilities not take so much memory/time to load and unload to/from the stack. It took a couple minutes for the 4000+ triggers to even register for me. My opponent seemed to have another couple minute wait. I'd like to play exponential decks, but the system as written is incapable of handling them. Allow shortcutting if you notice it will take up memory - notice the same…

    1 vote

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  4. Can't play any matches, game never loads opening hands after matchmaking with an opponent.

    Ever since the latest update I have been un able to play any matches on Arena. I'm able to to matchmake with an opponent, enter a match, and then when the game screen loads nothing happens when I should be shown my opening hand. It's not a crash or a freeze, as the music continues to play and I can click on the game board and have see it interact with the mouse clicks. There's also no way to back out of the match or access any settings.

    I've attached a screen shot of what the client looks like when…

    1 vote

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  5. can't mutate on non human

    i just could not MUTATE ON SELVALA GUYSSSS,,,, LOG AND PRINT. Thats it, i just coulnd not mutate on her, and there is a print. i was playing an event, so i must demand gold back please.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  6. Network Error

    Network Error on both Mac and IOS system dated 31 Aug 2021 from Canada. Gme start but when trying start a match of any kind an error appears, like Network error or unable to resign event. tried both with wifi and 4g, internet is working just fine

    30 votes

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  7. Dollhouse of Horrors + Scheming Fence + Undercover Operative -> No Shield Counter

    Dollhouse of Horrors + Scheming Fence + Undercover Operative -> No Shield Counter (PC)

    Step 1: Have a Scheming Fence Token made by Dollhouse choosing the dollhouse

    Step: 2: Create a Undercover Operative Token using Dollhouse's ability that the Scheming Fence copied

    Step 3: Choose your Scheming Fence Token as what you want to copy with the Undercover Operative Token

    Step 4: Choose Dollhouse as the permanent you want this to target with its Scheming Fence ETB Replacement Effect

    Step 6: The Token enters as a copy of Scheming Fence with Dollhouse's ability, but NO Shield Counter (It should enter…

    2 votes

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  8. Alchemy New Capenna Draft Shows Theros Beyond Death Pack Graphic

    Note how as the packs get passed, it looks like it's a Theros Beyond Death draft when it should be a New Capenna Alchemy draft pack.

    4 votes

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  9. Brawl Friend Challenge

    Can't play Brawl game with people on my friend list. The moment whe try whe always have the '' invalide deck '' message and the oder player all is brawl deck have a red ! on it!

    8 votes

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  10. Shipwreck Marsh

    I paid for the Shipwreck Marsh skin illustrated by Steven Belledin but it doesn't apply to any game, although it's selected while deck building.

    1 vote

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  11. Casting Charming Prince sticks to the screen when timing out (roped)

    Timed out/Roped just when I was casting Charming Prince. I had manually saced one of my treasures for white mana and also manually tapped Steam Vents for blue(or red, pretty sure it was blue). Cast the card just when the time ran out and it sticked on the screen even though the turn had changed to the opponent. He played cards and they looked like they stacked on top of Charming Prince, but they got resolved, while he stayed. He attacked normally and on my turn I could click on Charming Prince at the same location, but as is if…

    1 vote

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  12. Skipping to attack phase

    When you don't have any cards in your hand when doesn't just skip to combat phase also I think auto activate some of the cards abilities would be nice, and allowing to select more then one card at a time to then use their ability would be nice.

    1 vote

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  13. It shouldn't allow you to take stuff that counts as mana if you have no cards in your hand.

    The game shouldn't let you play mana for no reason because I wouldn't do that in real life.... Also if they don't have anything in their hands it should just pass, it takes too long to sit there and wait for some of these people when all their mana's tapped and there is no way they can do anything. It's kind of game breaking when it just let's play mana for nothing which can make you lose matches and isn't fun.

    1 vote

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  14. Creature is not selectable

    Meria's Outrider is no longer available for selection.

    1 vote

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  15. Arena terrible UI lost me a game in premier draft

    I was at 1 life and i accidentally added colored mana from a "cavern of koilos". Without a warning and without the possibility to undo the mana ability the land dealt me 1 damage making me lose the game. Note that i would have probably won that game if not for the horrible UI. It is inadmissible to potentially lose money cause of this and i'd like a refound. I'll leave a game log.

    1 vote

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  16. Mobile

    Opponent went infinite tokens and then attacked with 2 creatures the problem was there was so many tokens I wasn't able to find the 2 attacking creatures and thus caused me to loss a winning match

    1 vote

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  17. Tolarian Geyser at instant speed

    I just played Tolarian Geyser as an instant, not a sorcery. I Couldnt play it during my time, but managed to play it after declaring the attackers

    1 vote

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  18. Card collection for reverted card

    I own 3 luminarch aspirant in my collection. However, in deck building, it says I have 4. Since Luminarch aspirant has been reverted back from the alchemy rebalanced, the deck building is counting the rebalanced card as well. This might cause alot of confusion as similar bug has occured in the past

    1 vote

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  19. Draft Dead/Useless mana

    On my DU draft, I run my first game and keep my hand to play a T1 swamp. After T2 I realize that my mana is dead (visible but useless, I can't click on it or engage it). I played this mana, and I lost this game because I lost my 1st turn. I don't understand this bug

    1 vote

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  20. Damage not stacking correctly

    During a Premium draft event. My opponent was at 5. I attacked with an 8/8 and he blocked with his 5/5. I then used heroic charge with kicker to push through the additional points of damage required. However, only 4 points of trample damage went through and my opponent was left at 1. I then died on the crack back.

    1 vote

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