MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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2834 results found
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Banning Commanders that can get 20+ mana turn 5
I think any commander with the possibility to generate 20+ mana on or before turn 5 should be banned. I just had someone playing the new Prismari, the Inspiration out on turn 4 and immediately on their next turn make 20+ treasures in a single turn.
1 vote -
Oko, The Ring Leader
Playing a brawl match against someone using Oko, the Ring Leader as their commander. The issue arose whenever he started using the ability: -5, For each other nonland permanent you control, create a token that's a copy of that permanent. That's fine, whatever. However, they also had cards that gave them extra turns. During each of these (in total five turns), they kept using the ability mentioned above. Now, my hardware far exceeds the recommended specs for MTG Arena, but when you double all nonland permanents over and over, the game lags. So much so that I had to end the process and start it up again just to get it working again. And with the five or so extra turns they had they kept me essentially *******, forcing me to walk away from my computer for around 20 minutes as I would just load into their match again and crash. Maybe it's an exploit, maybe it's just a get better hardware issue, I don't know. I just thought I should share it.
Playing a brawl match against someone using Oko, the Ring Leader as their commander. The issue arose whenever he started using the ability: -5, For each other nonland permanent you control, create a token that's a copy of that permanent. That's fine, whatever. However, they also had cards that gave them extra turns. During each of these (in total five turns), they kept using the ability mentioned above. Now, my hardware far exceeds the recommended specs for MTG Arena, but when you double all nonland permanents over and over, the game lags. So much so that I had to end…
1 vote -
"You already own this item"
I'm getting the supid "You already own this product." bug when trying to purchase wildcards. I've cleared my cache and reinstalled the app to no avail... I play on an Android, and never had this issue before, but now it's been going on for a week... A WEEK!
1 vote -
アプリ購入問題
アプリ内の課金情報を更新する処理に誤りがあります。
具体的には、「購入済み」と判定するロジックが、本来は何度でも購入できるはずのジェム(消耗型アイテム)に誤って適用されています。
その結果、ジェムを一度購入すると「購入済み」状態に更新されてしまい、以降は同じジェムを二度と購入できなくなります。
この不具合のせいでおそらく相当額の機会損失で出ていると思われます。
至急対処されたく1 vote -
My game crashed and took a long while for arena to find the match
Was in a secrets of strixhaven quick draft when my game crashed, after this I immediately attempted to rejoin the game yet it held me on the joining screen for long enough for my opponent to get 2 turns ahead of me, and by that time I was screwed and ended up losing the game because of my disadvantage.
1 vote -
Banishing betrayal on a creature with counter made it permanently stuck on board
- I control a Noxious Newt with a +1/+1 counter on it
- I attack with my Noxious Newt
- Opponent casts Banishing Betrayal targeting Noxious Newt during the combat step
Expected result: opponent resolves their spell and Noxious Newt returns to my hand
Actual result: opponent resolves their spell, the +1/+1 counter is removed from the Newt, but it is not returned to my hand. It is stuck on the battlefield, tapped, with no counters, and power/toughness is 2/3.
1 vote -
My ranking did not progress
I was playing on a draft event, but my ranking remained at Silver 3 all the time, even after wins, even after losses. After finishing the event I started a new one, same was going on there too.
1 vote -
Paid twice for Mossborn Hydra Card Style in the store
Paid twice for Mossborn Hydra Card Style in the store
1 vote -
No Tick for Win in Ranked Match
I won a match in ranked standard and the win initially appeared, then disappeared. Restarting the client did not bring back the win.
1 vote -
No Tick for Win in Ranked Match
I won a match in ranked standard and the win initially appeared, then disappeared. Restarting the client did not bring back the win.
1 vote -
対戦で勝利したが、ゲームで敗北になっていた
『ストリクスヘイヴンの秘密』プレミア・ドラフトで対戦中、私は白黒緑タッチ青の4色デッキを、対戦相手は緑青赤タッチ黒の4色デッキを使っていて、ロングゲームになったけれど何とか勝てたんだ。
しかし、イベントページに戻ったら、私には敗北が増えていた。
対戦後に相手の土地や墓地も確認したし、よく覚えている。私が勝ったんだ!
何かバグが起きたと思うが、プレミア・ドラフトのGemはとても貴重なので、Gemを返却してほしい。
今日、購入したばかりの貴重なGemなんです。1 vote -
Card functionality Flow State
The card flow state from the new Strixhaven set, which is an awesome card, isn’t functioning correctly. The card basically says look at the top three cards and put one in your hand unless there is an instant and a sorcery in your grave yard then put two in your hand but you only get tow select two cars if there are two cards named flow state in your graveyard currently
1 vote -
loading zone
Hi, the ''Loading Zone'' card from Edge of Eternities is bugged. If I try to cast it for it's warp cost it won't work. Maybe this only happens if I don't have enough mana for the regular cast. Instead of allowing me to cast for warp cost, the interface freezes and the cast cannot be canceled. When the timer runs out the card vanishes and nothing happens.
1 vote -
Land color not working
Quick draft: tarkir
iOS
Unable to draw blue lands. Only have 6 red lands and have drawn 7 reds in a match.1 vote -
Unable to target enemy health
When playing on Android, i an unable to target the enemy health with instants or effects even though it is glowing for me to do so.
1 vote -
MTG Arena, Lindblum Bug
There was a bug playing MTG arena, where when I played Lindblum, it would not allow me to play the adventure, the tap land effect, or cancel, and i was locked out of playing the game
1 vote -
Timeout bar visually in wrong place when viewing opponent's hand, (shows up at bottom of screen on Android)
When waiting on your opponent to go and the timeout bar shows up, if you view the opponent's hand (even just the back of them) the timeout bar moves to the bottom of the screen. This is observed on mobile on a Samsung Z fold 6 on the big screen. The doesnt happen if you inspect cards, only when I click to view my opponent's hand (the back of their cards).
1 vote -
game in progress
During a SOS Draft my game "froze in the middle of combat not allowing me to peform any actions, i was them removed from the game and sent back as if the game had ended. because this happened before and it counted as a loss i closed the game and opened it again to see what happens and i was sent back into the match, my opponent was still in there and luckly i had a lot of timer and was able to go back into the game after that.
I still had to close the game and open it one more time for it to go back to normal. and it became very "laggy" in the sense that it took a while for the game to recognize my actions.
THIS IS A HUGE ISSUE if i had not done that i would get a loss on a premier draft that consumes a lot of resources and i would be unable to do nothing about it.During a SOS Draft my game "froze in the middle of combat not allowing me to peform any actions, i was them removed from the game and sent back as if the game had ended. because this happened before and it counted as a loss i closed the game and opened it again to see what happens and i was sent back into the match, my opponent was still in there and luckly i had a lot of timer and was able to go back into the game after that.
I still had to close the game and open it…1 vote -
Demonic pact stacking together so you are unable to select the one I want to sacrifice. Only option is the one on top.
Move the demonic pact cards apart on a tap or click so a player may choose the one they want. Currently there is not a way to select one when playing on my iPhone and probably the same with computer
1 vote -
Lower the cost of entry or give use bad match protection.
Entering the events for in game gold is too expensive, considering the amount that new players have access to and how quickly you get rolled 3 for 3 losses (which has happened to me every time, despite running a deck that has got me to plat) you cant join back for days or even weeks depending on how often you actually play.
it's a bad experience, it makes me not want to play or invest in the game, to the point that I've been actively checking out other TCGs for a better experience and have been dithering about whether to ditch MTG entierly for those.
Because of how obfuscated the actual ways to enter and play are, it also feels like there is little or nothing to do.
In short either, give us more gold or lower the cost of entry to events for that gold. (**** if you gave 50 gold for every match (that people actually played) though it'd take awhile, it'd at least make you feel like you were being rewarded instead of being punished for being new.
It makes players feel awful, I'd argue to say it feels like you dont respect my time, and if you arnt willing to do that, why would i open my wallet and spend money?
Entering the events for in game gold is too expensive, considering the amount that new players have access to and how quickly you get rolled 3 for 3 losses (which has happened to me every time, despite running a deck that has got me to plat) you cant join back for days or even weeks depending on how often you actually play.
it's a bad experience, it makes me not want to play or invest in the game, to the point that I've been actively checking out other TCGs for a better experience and have been dithering about whether to…
1 vote
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