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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28606 results found

  1. 3 votes

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  2. Color Challenge

    I have completed all my quest at Color Challenge, but I dont have some cards and cannot advance. ¿What should I do?

    73 votes

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    19 comments  ·  Events  ·  Admin →
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  3. Game Progression Issue, Wins Not Being Counted

    After the opponent is finished, I do not proceed to the victory screen and must restart the application.
    When I checked the profile screen, I couldn't find one winning star in Diamond Tier 3.

    I can't move on to the next one after my opponent finishes. There is no winning count.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Black deck quest has bugged. It's incorrectly deemed as unfinished and won't allow new completion.

    Black deck tutorial was completed and black spells unlocked. HOWEVER, upon playing another day, event quest was deemed as not completed even though rewards for completion were collected. Thus, the event is marked as unfinished but I can't play last stage again. An error happens. Probably because of conflicted data.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  5. 5 partidas saliendome solo dos manas,arreglad el sistema de reparto anda que me suena a tongo ya el puto juego.

    5 partidas saliendo solo dos mamás,arreglado el sistema de reparto xk me suena a tongo ya el puto juego.y no es la única vez que pasa.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Fix this bug! It’s been months!!!!

    “Blizzard brawl” is NOT working for months! It does not give the +1-+0 and does not make creature indestructible. It ONLY makes creatures fight 75% of the time. Once I a blue moon the card works half right. Please fix!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. ゲームが頻繁に止まる

    ゲームが頻繁に止まる
    そのくせランクは下がる
    保障しろ

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Tier does not increase with victories

    Tier does not increase with victories. I have played A LOT during this season and I just realised that my rank hasn't moved a bit. I play standard, historic and events.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. change the deck

    everytime in my pc i try to change the deck after press the botton play my game crash and i have to open the game again but the bug keeps so i cant play the game

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Se quedo trabado y perdí la partida

    Estaba jugando y mirando el cementerio del oponente se trabo.En clasificatoria duele perder por algo que escapa de tu control y deberían recompensar ese mal momento

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Tried spending gold for an Ikoria booster, but when I tried to open it, it glitches out and froze as shown jn the photo

    Tried spending gold for an Ikoria booster, but when I tried to open it, it glitches out and froze as shown jn the photo. When I restarted the app, my hard earned pack disappeared. The glitch is shown since I have the same number of gold after I bought the pack. PLEASE HELP!!!!

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Wrong event reward

    No reward for finishing quick draft strixhaven I only won twice then lost 3 but no reward was received no pack or gems

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  13. matchmaking issue

    I'm on Diamond 3 and I was matched against a Mythic #27, what is wrong with this matchmaking???
    Also, his deck uses an infinite mana loop (Birgi + Prismari + Goldspan) - so OP.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Full control bug

    Was starting to get game advantage in a ranked game around turn 4/5 when I'm guessing opponent went into full control after their main phase & then after a few minutes no timer popped up. It wasn't frozen because my pet was still moving & reacting when I clicked it. Ended up closing app & reopening but it just went back to main menu screen.
    I can't seem to go into full control on Android even though I can get the button for it to appear it doesn't seem to work when I try to push it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Remove the ability to be a sore loser

    So, it looks like you can infinitely draw out your loss by placing a "stop" on the opponent's upkeep/draw step. While the timeout rope will run across the screen eventually, when it reaches the end the player doesn't actually lose any of their hourglasses. Instead, the game sits there for 20 minutes (so far. I still have it running in the background). I'm posting my capture log and a screen shot so you can see what I'm talking about.

    No real ideas other than to fix this bug, or remove this feature

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Glitches visual for old gnawbones/ dragon shrine/ mistgate

    Temple of dragon queen --> revealed old gnawbones, next turn played mistgate pathway. (r/b enters untapped, learned this was gmawbones on the field after i stole it at endgame with tergrid)

    The above cause the revealed gnawbones to not show in his hand, and it was actually a land that didnt show to be tapped or untapped as used or unused.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Disabled timer function

    Player "Psychopauser" appears to be using a hack or somehow has the ability to disable the gameplay timer function.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Geistchanneler + Elite Spellbinder

    I had cast a geistchanneler I think it’s name is the chose a. Spell in your hand an it perpetually becomes cheaper guy targeting Farewell. So the casting cost was 4 since it started as 6 got dropped by 2. Then later my opponent cast Elite Spellbinder from Strixhaven who exiles a spell and makes it more expensive and exiled the Farewell. But instead of costing the 6 I think it was suppose to it would have cost me 8 mana to cast from exile.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. MTGA: Runeforge Champion

    Runeforge Champion, When targeting the runforge champion with a rune spell the game then automatically forces you into a combat phase upon resolution

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Mutate with Kami of Mourning

    Warning, this is a complex rules issue and perpetually isn't in the comprehensive rules.

    When a creature is mutated, it takes on the quality of the top most card, including mana value. Previous ruling on card Death's Oasis allows you to bring back any card that was mutated on as long as mana value was less than the top most card. This is where Kami of Mourning isn't functioning as Previous rulings. In Mtg Arena, when the perpetual effect is applied, then the creature dies, it does NOT return any cards in the mutated pile when it should. (Dies is…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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