MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10219 results found
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Won't let me buy more Rare Wild Cards; Says "You already own this product."
I tried to purchase four rare wildcards to finish my deck and it won't let me. I had an incident recently where I tried to order some Rares and it said it couldn't, but then triplicated my purchase, charging me three times the amount yet giving me only four wilds. Fortunately I got the issue resolved but now I'm having this one.
1 vote -
ban strip mine, balustrade Spy and Show and Tell in Timeless
Hello,
I would like to ask when will Wizards ban Strip Mine, Balustrade Spy and Show and Tell in Timeless. These cards dominates the whole format. Its not funny anymore. Strip Mine is self explained. Same with Show and Tell.
sincerely
1 vote -
Game bucked me out on my tablet then when i came directly back it just said description description description
Game bucked me out on my tablet then when i came directly back it just said description description description
1 vote -
BAN Val, Marooned Surveyor
Card is in every format and winning by turn 3..... Card does not need to exist or needs nerfed to the ground.
1 vote -
Auto passed turn because time out with over 400 triggers on the stack
I went into the brawl event with an Aang deck, I comboed and got over 300+ triggers on the stack and a technical win since I was able to loop over my whole deck and use a lethal 10+ Finale of devastation with all my creatures.
The timmer went out with all the triggers on the stack, autopassed my turn and let my opponent resolve an overloadad cyclonic rift, ending up my turn without being able to do anything and forcing me to autodiscard over 22 cards from my hand.
This make my techniacal will a loss and get out of the brawl event, consting me money.
I went into the brawl event with an Aang deck, I comboed and got over 300+ triggers on the stack and a technical win since I was able to loop over my whole deck and use a lethal 10+ Finale of devastation with all my creatures.
The timmer went out with all the triggers on the stack, autopassed my turn and let my opponent resolve an overloadad cyclonic rift, ending up my turn without being able to do anything and forcing me to autodiscard over 22 cards from my hand.
This make my techniacal will a loss and get out…
1 vote -
ainok
Ainok Wayferer not allowing to select lands since 16th December 25. MTG Arena
Steps to replicate:
Add land
Summon Ainok Wayfarer
Ainok Wayfarer mills the cards, but the selection window doesn't have a confirm button pop up any more, leaving a game you can only concede (or time out).Multiple resolutions tested (desktop version, windows).
Was working fine 14th December, seems to be happening after putting a land down first before the Ainok Wayfarer on the same turn.
1 vote -
Tutorial Sprite will not give up
The Tutorial Sprite comes up every time I return to the home screen as though I have just now finished my tutorial. It walks me through what each button does before I can do anything with the UI. However, I registered this complaint as Gameplay because that is where the real problem happens. When I enter a match, about 1/3rd of the time, there is the Tutorial Sprite to guide my gameplay (this is in a real match against real opponents). This is problematic because it forces my play for 3 turns and has no strategy. Example: turn one, play mana play Persistant Specimen. Turn 2 play mana play Cut Down to kill Persistant Specimen. Great, that isn't how my deck works...
Essentially, this Tutorial program is taking over my regular games, forcing me to lose or play significantly handicapped for about one-third of my games. It is, in my opinion, unacceptable, and the response from Wizards has been "Yeah, we are aware of the issue, it is a long-time issue, and it doesn't bother us."
The Tutorial Sprite comes up every time I return to the home screen as though I have just now finished my tutorial. It walks me through what each button does before I can do anything with the UI. However, I registered this complaint as Gameplay because that is where the real problem happens. When I enter a match, about 1/3rd of the time, there is the Tutorial Sprite to guide my gameplay (this is in a real match against real opponents). This is problematic because it forces my play for 3 turns and has no strategy. Example: turn one, play…
1 vote -
Wrong timeout usage with Ajani, Caller of the Pride and Ajani Pridemate
This combo did use my Timout time instead of oponents as he was creating 2/2 with Ajanis ultimate because i did have something to resolve as last. When he did have more life i would get timouted and lose the game even tho the life gaining stack wasnt mine.
1 vote -
何か実績を達成したはずなのに何の実績を達成したのかわからない
1.ゲーム勝利後の達成した実績の表示文字が黒潰れ(頻繁)
2.実績を探しても達成していそうな実績がみつからない1 vote -
Haliya, Guided by Light casting bug
On mobile, for 2 matches in a row I've tried casting Haliya when I had both casting options available but the game wont let me choose an option and the cancel button didnt' work. My only option was to abandon the match.
1 vote -
last air bender draft loose priority and attack phases
While playing Bo1 LAB draft i was loosing priority to cast spells and attack. This seemed to be related to firebender trigger with two copies of Five Nation Cadet triggering. Lost match and event due to bug issue
1 vote -
Combustion Technique off Hama dealt 0 damage
Lost my match because combustion technique dealt no damage when cast off Hama
1 vote -
eluge
Eluge, the Shoreless Sea does not have the correct oracle text on the card.
It is missing the (or 1) after the blue mana symbol. (The one there is the colorless 1 mana symbol).I spent most of my game trying to figure out why all of his mana costs were discounted rather than just the blue ones.
Suggestion: update the text to include an extremely relevant piece of game text. The card works, but the text doesn't match.
1 vote -
3 votes
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Etali
Etali Primal Conqueror can no longer cast the adventure half of Final Fantasy adventure lands
Paper rules allow casting them this way per 601.3e and 715.3a, when Etali exiles one of the adventure lands as part of its trigger we only evaluate the adventure half when determining if they’re legal to cast. The land half is supposed to be ignored For that determination
2 votes -
Bug with Valgavoth, Terror Eater Exiled by Ulgin
My Opponent had played Valgavoth, Terror Eater and ended his turn.
Starting my turn with Ugin, Eye of the storm and Jace Reawakened with 6 loyalty counters on him on my side of the field i activate Jace's action "Until end of turn, whenever you cast a spell, copy it..." and play Buster Sword, which activates Ugin's action "Whenever you cast a colorless spell, exile up to one target permanent that's one or more colors."
I exile Valgavoth and pay his ward costs by exiling 3 permanents.
Jace's action copies my Buster sword which should trigger again Ugin's action to exile a target permanent.
Instead of activating Ugin's action again suddenly my turn ends with two buster swords on my side of the field and my opponent's turn starts without me being able to do anything. WTF is this? Why could i not proceed with my turn?
Please investigate attached log and fix this bull****! It seems like Valgavoth is totally bugged. REMOVE THAT CARD IF YOU ARE NOT ABLE TO MAKE IT FUNCTION PROPERLY! Otherwise anybody could just exploit Valgavoth because it seems not removable.My Opponent had played Valgavoth, Terror Eater and ended his turn.
Starting my turn with Ugin, Eye of the storm and Jace Reawakened with 6 loyalty counters on him on my side of the field i activate Jace's action "Until end of turn, whenever you cast a spell, copy it..." and play Buster Sword, which activates Ugin's action "Whenever you cast a colorless spell, exile up to one target permanent that's one or more colors."
I exile Valgavoth and pay his ward costs by exiling 3 permanents.
Jace's action copies my Buster sword which should trigger again Ugin's action to…
1 vote -
Mtg arena crashes after latest update
After latest alchemy update the game crashes at launch. Both on Android and on PC. Completely unplayable.
6 votes -
daily deals
got a card off the daily deals took my coins but no card
2 votes -
Mass-delete deck option
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware multiple folks have posted similar suggestions in the past. But their efforts have not yet resulted in a change so I am posting it yet again and will continue to do so.
I often iterate on decks and like to retain some semblance of version control. And sometimes formats rotate and require deleting large swaths of old, irrelevant decks.
This may not seem like a huge issue, and in some ways it is not. But atm you are enforcing a time penalty on the most engaged users who wish to churn through deck slots quickly. It is an active impedance (and often deterrence) to how often I use this program.
Have us type in DELETE in all caps or whatever—but let us delete multiple decks at a time.
PS: I am aware…
3 votes -
Combo concede
When a player is doing a combo like bloodthirsty conquerer and starscape cleric the settings gear disappears and we have to wait until the 1 loss of life pings us out 1 minute later. I think the user interface needs to be updated to allow concession of the game at any time even if they are comboing.
4 votes
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