MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3546 results found
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faceless agent
Faceless Agent should take a creature of the most prevalent type in the deck. Today using in the Historic Pauper MWM the attached deck, it happened 3 times that the agent took me an other agent instead of the most prevalent creature, that could be the rat or the cyclops. Never happened before. Is it changed the way the agent gets the creature?
1 vote -
iPad Pro won’t play mtg after latest network update
I can’t play the game on iPad Pro anymore. I’ve uninstalled it, reinstalled multiple times after latest network work. It just goes to a black screen. I’ve tried on different networks and with vpn on and off. Everything else on iPad works.
1 vote -
Haliya, Guided by Light gains the player too much life
I have experienced in a couple of different games that Haliya, Guided by Light gains the player 2 life on entry. Her textbox says "Whenever Haliya or another creature or artifact you control enters, you gain 1 life", thus she should only produce 1 life.
1 vote -
minhas cartas ganhas estao como primeira mesmo nao sendo a primeira ganha
When receiving a card it appears as the first one even though it is not the first one I am opening... there are cards that I have 4 copies of, yet it appears as the first obtained... I have the feeling of losing different cards and even possibly losing the duplicate protection gems.
ao receber uma carta ela aparece como primeira mesmo nao sendo a primeira que estou abrindo..... tem cartas que tenho 4 copias porem ela aparece como primeira obtida .... tenho a sensação de estar perdendo cartas diferentes e ou ate mesmo esta perdendo as gemas de protecao de duplicata
When receiving a card it appears as the first one even though it is not the first one I am opening... there are cards that I have 4 copies of, yet it appears as the first obtained... I have the feeling of losing different cards and even possibly losing the duplicate protection gems.
ao receber uma carta ela aparece como primeira mesmo nao sendo a primeira que estou abrindo..... tem cartas que tenho 4 copias porem ela aparece como primeira obtida .... tenho a sensação de estar perdendo cartas diferentes e ou ate mesmo esta perdendo as gemas de protecao…
1 vote -
MTG Arena won't startup successfully most of the times
I'm using MTG Arena from Steam (2026.58.20.12269 (12269.1265462)). Most of the times when starting up the application, it takes a long time doing "Retrieving asset manifest" and then says "Error Updating Data: Please check your connection and try again." When hitting the "Retry" button some 10 times (on average), the application succeeds and starts. After that, Arena works without issues.
Other applications I use have no connection issues whatsoever, so I'm guessing it's a problem on MTG Arena's side.
1 vote -
Critical bug during draft – disconnection and interrupted trigger
Hello,
I am writing to report a critical bug that occurred during a draft game.
During the match, my opponent used their time bank, and at that exact moment I was suddenly disconnected. When I reconnected, I was back in the game, but the game state had been altered:
- My ongoing trigger (sacrificing a land to search for another) was interrupted
- The land was correctly sacrificed
- However, I was not able to search for a replacement land
- As a result, I missed my land drop for the turn, which had a major impact on the outcome of the game
This situation significantly affected my game, and I was unable to recover afterward.
Unfortunately, this is not the first time this issue has happened recently. I have already lost several games due to this type of bug.
I do have my logs available; however, they are quite large (around 49 MB), and I encountered issues when trying to upload them through the support form. I remain fully available to provide them through an alternative method if needed. I also have a video recording of the match, which I can share upon request.
Given the impact of this bug on my draft, I would appreciate it if you could review this case and consider appropriate compensation.
Thank you in advance for your assistance and your response.
Kind regards,
Hello,
I am writing to report a critical bug that occurred during a draft game.
During the match, my opponent used their time bank, and at that exact moment I was suddenly disconnected. When I reconnected, I was back in the game, but the game state had been altered:
- My ongoing trigger (sacrificing a land to search for another) was interrupted
- The land was correctly sacrificed
- However, I was not able to search for a replacement land
- As a result, I missed my land drop for the turn, which had a major impact on the outcome of the game
This…
1 vote -
Train the System to Shuffle Correctly
The system needs to be programmed to shuffle a magic deck as a player would, separating land and non-land cards, shuffling them separately, then combining them into a single deck. I constantly get mostly land and no playable cards, or all playable cards and no land, or only my high mana cost cards and a few lands, or only low mana cost cards and nothing but land after that. The ratios are perfect, so there is literally no reason statistically or logically that this should be happening as often as it does. I have had games where I literally had to mulligan all seven times just to get something playable, which, of course, meant I got nothing playable and conceded.
The system needs to be programmed to shuffle a magic deck as a player would, separating land and non-land cards, shuffling them separately, then combining them into a single deck. I constantly get mostly land and no playable cards, or all playable cards and no land, or only my high mana cost cards and a few lands, or only low mana cost cards and nothing but land after that. The ratios are perfect, so there is literally no reason statistically or logically that this should be happening as often as it does. I have had games where I literally had…
1 vote -
traditional sealed strixhaven
hello, i had paid for an entry in traditional sealed strixhaven over the weekend. i was building my deck but i had an emergency to tend to. i was looking forward to resume my deckbuilding and playing in the sealed event but i can't find it anymore. was it a time limited event?
1 vote -
星間航路の助言
星間航路の助言をキッカーで唱えるとアプリが勝手に落ちるバグが4回連続でありました。
よく使うカードなので直してもらえると助かります。1 vote -
game crashing
Played a game and it keeps crashing. wont let me force quit the match or anything.
1 vote -
Ichormoon Gauntlet Not Triggering
Ichormoon gauntlet appears to have been coded wrong. The rules text on the card dictate that "whenever you cast a noncreature spell, choose a counter on target permanent. Put an additional counter of that kind on that permanent."
I was playing a game wherein I held the only permanent on the field with any sort of counter on it. A +1/+1 counter to be specific. My opponent had ichormoon gauntlet on the field, and the spell triggered multiple times across our game, but the opponent was never forced to target the only counters on the field, which were on my creature. The card specifically targets the counter, so only legal targets should be able to be selected, but it repeatedly had no effect. With no instances of "may" appearing in the text, I was under the assumption that my creature should be benefitting as it was the only thing with counters on it. Am I missing something here, or is this a bug?
Also, this card was released in 2023, so it's not like it's brand new.Ichormoon gauntlet appears to have been coded wrong. The rules text on the card dictate that "whenever you cast a noncreature spell, choose a counter on target permanent. Put an additional counter of that kind on that permanent."
I was playing a game wherein I held the only permanent on the field with any sort of counter on it. A +1/+1 counter to be specific. My opponent had ichormoon gauntlet on the field, and the spell triggered multiple times across our game, but the opponent was never forced to target the only counters on the field, which were on my…1 vote -
Bug of Elspeth Storm slayer et al
There is a bug I think. I cast the spell Cruelclaws heist. I promised the gift and exiled Elspeth Storm Slayer from the opponent. II later cast it from exiled had it under my control. Then the opponent cast Banishing lights and took "my" Elspeth Storm Slayer. Then I destroyed his Banishing lights (probably I casted Withering Torment or maybe Feed the Swarm). But instead of Elspeth going back to my control, it went back to the opponents control. I think that is wrong. i think it should have gone back to my control.
1 vote -
Server lost all the time
I keep losing connection all the time I try to enter mtgarena or while playing a game. This happens from the last update. It's annoying!
ps: please let me play Brawl without Alchemy cards! I just want to play the real Magic with real cards!
2 votes -
Noncombat damage : Crystal Barricade
-Crystal Barricade *
-Fanatical Firebrand
-Healer's HawkWhat happens:
-Opponent has barricade and hawk in play.
-Attacks with the Hawk.
-I sacrifice the goblin to deal 1 damage to the hawk.
-Damage is prevented.What should happen:
-Damage is not "combat phase damage" and is not prevented.1 vote -
laughing jasper flint broken
Laughing Jasper Flint broken rn, he doesn't trigger the exile effect! Lost a game because I didn't get a single trigger for 4 turns.
1 vote -
Very minor mistake in the collections page of Arena
When looking at ones total collections within Arena it says that the original Ixalan was released in September 2018 when it was released in 2017. Due to(presumably) the way the code works in sorting the sets for the collections page within ones profile, this means that it looks like Rivals of Ixalan is the very first set released almost a year before Ixalan proper. In fact as you can see in the screenshot, it actually looks like both Core Set 2019 and Dominaria came out before Ixalan proper as well which makes the whole thing look a little silly. Now is this a major bug? No. Is it probably really easy to fix and ridiculously reproducable? Probably. Ill drop my log just in case but presumably this is just a small typo on a page no one looks at that no ones bothered to say, hey wait a second that doesnt make any sense.
When looking at ones total collections within Arena it says that the original Ixalan was released in September 2018 when it was released in 2017. Due to(presumably) the way the code works in sorting the sets for the collections page within ones profile, this means that it looks like Rivals of Ixalan is the very first set released almost a year before Ixalan proper. In fact as you can see in the screenshot, it actually looks like both Core Set 2019 and Dominaria came out before Ixalan proper as well which makes the whole thing look a little silly. Now…
2 votes -
Desperate Bloodseeker Bug
On Android
Opponent targeted me with Desperate Bloodseeker, but instead of milling me 2 cards nothing happened until the timers ran out and I lost the game (Historic Ranked). Game almost seemed frozen otherwise aside from the actively draining timers, the inactivity warning, and the opponent spamming the "Greatness at any Cost" emote
2 votes -
Mtg arena matches after recent update freeze when using tokens/ both pc and mobile
Mtg arena matches freeze when using tokens / both mobile and pc
1 vote -
explore
I have a problem with the explore mechanic. Every time I explore, the turn freezes, time passes, and the timer starts counting down until it runs out. I have to exit the application and re-enter, sometimes losing my turn and wasting a considerable amount of time for both me and my opponent. Is this a generic bug or does it only happen to me?
2 votes -
Arena freezes, logs me out of my computer, then keeps playing background music as a zombie process on macOS 26.3 Tahoe
I just upgraded to macOS 26.3 Tahoe from an older macOS version. Now whenever I launch Arena from the Epic Games app, it gets stuck on the loading screen. I can hear the sounds that MTGA makes when you arrive on the main home screen. Then I get bounced out of my account on my mac back to a login screen. I have to log in again. When I do, the MTGA app appears to not be open - it doesn't show up on the Dock or in Force quit. However, the background music is playing! When I use 'top' in a Terminal, the MTGA process is running. I have to manually kill this process.
MTGA is now completely unusable on macOS 26.3 Tahoe. My computer is a 2020 MacBook Pro Intel Core i7.
I've attached log files from three attempts to run Arena this evening.
I just upgraded to macOS 26.3 Tahoe from an older macOS version. Now whenever I launch Arena from the Epic Games app, it gets stuck on the loading screen. I can hear the sounds that MTGA makes when you arrive on the main home screen. Then I get bounced out of my account on my mac back to a login screen. I have to log in again. When I do, the MTGA app appears to not be open - it doesn't show up on the Dock or in Force quit. However, the background music is playing! When I use 'top'…
2 votes
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