MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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10217 results found
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store
Can't buy items in store. Macbook Air 2025 Tahoe 26.1. Last purchase was the Avatar bundles. Nothing possible since, either through Epic or Steam.
1 vote -
store
Every day I go to the store and attempt to buy gems, in vain. Please fix the bug that now prevents me from purchasing anything in the store (since shortly after release of Avatar--I was able to buy the bundles, but nothing since) on Macbook Air 2025 Tahoe 26.1. This is true whether I load game from Epic games or from Steam (though the behavior is different from the two launch platforms).
1 vote -
構築済みデッキの「ワイルドカード〇〇枚分！」表記の問題
ストアにある構築済みデッキに「ワイルドカード13000枚分！」みたいな表記がありますが、100枚しか収録されていない以上どう考えてもワイルドカード13000枚分にはなりません。
おそらく翻訳の問題なのだと思われますが、もとはWildcard Valueといわれるジェム換算？のものらしくワイルドカードの枚数ではないようです。（ジェム換算なのにWildcard Valueって言われるのもわけわからないですがそれはともかく）
現在の表記ですと優良誤認の状態になっているので適切な文言に修正したほうが良いと思います。1 vote -
Unagi Didn't Trigger
I am running Arena on a Mac. My opponent has a Bitter Work in play. They activated its exhaust ability to earthbend 4. They then attack with the land triggering the draw a card ability of Bitter Work. In response to the draw a card ability, I cast a The Unagi of Kyoshi Island. Their draw a card ability then resolves resulting in their second card of the turn being drawn. However, my The Unagi of Kyoshi Island didn't trigger and I did not draw two cards.
1 vote -
Ral Crackling Wit Crashes Mobile
When playing Ral Crackling Wit on mobile the game crashes. Phone is current version of Samsung android as of date 12/14/25 with current MTG Arena version.
Happens whenever Ral is played by player or opponent. It will successfully go on the stack but once resolved it elongates the image then crashes until match has timed out. It works just fine on desktop version.
1 vote -
menu headache
i have been playing basically since this game came out and ever since this new update... every time i switch between the tabs like from ranked to standard or go to events or any menu navigation the little blue flame ball tutorial thing won't stop talking... and starts an intro each time. like if i go to ranked it starts an intro into ranked but if i switch to standard, she starts an intro into standard and if i switch back to ranked it starts all over about ranked and if i go to deck builder im like ahh at this point gripping my hair bc its like every time...EVERYTIME im trying to load into a match or tweak a deck or anything it just wont shut up... so please make it stop
i have been playing basically since this game came out and ever since this new update... every time i switch between the tabs like from ranked to standard or go to events or any menu navigation the little blue flame ball tutorial thing won't stop talking... and starts an intro each time. like if i go to ranked it starts an intro into ranked but if i switch to standard, she starts an intro into standard and if i switch back to ranked it starts all over about ranked and if i go to deck builder im like ahh at…
1 vote -
Cheating
2025.54.0.3642.1214342 This was my event. Other player was cheating. Wouldn’t allow me to play any of my cards but they were able to play their cards without issue. I was playing on IOS. Their hack would make it as though I was in a timeout and when I would try to play a card it would freeze until my pause timer ran out and then my card would return to my hand and they would be able to play their cards without any issues. This is ridiculous and unacceptable in 2025 that we can’t report cheating in game.
1 vote -
Deck validation failed
Deck validation failed
I finished drafting and i am unable to submit my deck.
I have drafted only 1 lightning strike and 2 lightning strike are shown and i am stuck.1 vote -
Achievement win best of 3 after losing the first
Down, but not out achievement:
1 played historic best of 3
2 lost the first game
3 won the remaining gamesNo achievement was received.
1 vote -
Commander
This again is not a problem BUT PLEASE READ! I believe there is no reason commander should not be in this game. you should add commander and allow the ability for bots to fill empty slots in custom matches with friends. also please back track and add cards from old commander precons or make new commander precons have arena codes I feel this would make more incentives. You even have some commander cards and a sol ring pet I feel commander is a needed game mode for arena.
5 votes -
Shuffler
I’ve had it happen in paper magic a fair bit but oh my is the shuffler ever terrible. Doesn’t seem to compare to a hypergeometric calculator, irl magic or any other tcg interface.
It almost seems like yall want to profit off of this 🧐
12 votes -
fountainport charmer
Fountainport Charmer offspring copy is still taking characteristics of the original version of the card
1 vote -
Stuck at Retrieving asset manifest
I am stuck at Retrieving asset manifest.
I have tried numerous things to get this issue to resolve. I am unable to boot the game or produce any logs.
This is via steam.
3 votes -
Lands
I just played 10 games in a row and every hand all I got in my starting hand was 2 lands that should be impossible, I'm having to design my deck around that fact. This warps the meta around decks that can search and put in extra lands each turn.
3 votes -
How rigged it is…
This has been going on for 2 days straight now where I get one node away from getting into mythic and arena does the most stupidest **** where it’s preventing me from getting to mythic. THIS **** IS RIGGED! For an hour!!! I went back and forth until I lost 2 in a row with my worst match’s ups, I had to had to mulligan 3 times on that last game. I only went first once…like how much more ridiculous can this get? If this isn’t rigged I don’t know what is. This is seriously frustrating ans y’all need to seriously fix this **** *** system.
This has been going on for 2 days straight now where I get one node away from getting into mythic and arena does the most stupidest **** where it’s preventing me from getting to mythic. THIS **** IS RIGGED! For an hour!!! I went back and forth until I lost 2 in a row with my worst match’s ups, I had to had to mulligan 3 times on that last game. I only went first once…like how much more ridiculous can this get? If this isn’t rigged I don’t know what is. This is seriously frustrating ans y’all need to…
3 votes -
Awful display of cards
New update on IPAD IOS has a terrible presentation of cards during opponents turn where cards are barely visible on the bottom of the screen. when it is your turn the card just rise to a level where the picture is visible but text is not unless you click on the card and it expands individually. This is a significant challenge fore someone playing a deck of cards one is not familiar with. It was better before but arguably I would say it should be a setting at the very least for selecting if you want your cards to reduce in size at all.
New update on IPAD IOS has a terrible presentation of cards during opponents turn where cards are barely visible on the bottom of the screen. when it is your turn the card just rise to a level where the picture is visible but text is not unless you click on the card and it expands individually. This is a significant challenge fore someone playing a deck of cards one is not familiar with. It was better before but arguably I would say it should be a setting at the very least for selecting if you want your cards to reduce…
3 votes -
7 votes
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Sidequest: Hunt the mark did not trigger on end step when a creature was destroyed, resulting in no flip.
Sidequest: Hunt the mark did not trigger and flip like intended. A creature the enemy had was killed on my main phase with a suplex, then I moved to end step after flipping Jecht that turn. This resulted in moving to the opponent's turn and did not create a treasure token. Log attached. (likely resulted in match lost). This occurred in the best of 1 draft.
2 votes -
FF Card Set - Show 1 Uncommon missing or 108 of 109
For the FF set, I show 108 of 109 total Uncommon collected. However when i go into Deck building, filter for FF only uncollected only, and uncommon none appear available.
Clearing the filter and looking for any uncollected FF card shows no Uncommon, only the Rare's I do not have yet.3 votes -
mythic wildcards not received!
i bought mythic wildcards, my bank charged me for them but I do not see them and I am not able to use them.
Please give me my wildcards or refund the money.
2 votes
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