MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
541 results found
-
Arena crashed on IOs
Arena crashed i can't log in again, constantly receiving 'the connection lost'.
7 votes -
The card "Vincent's limit break" crashes the game on android during quick draft.
I can't play the card "Vincent's limit break" without crashing the game. I am playing a quick draft and now I don't want to play anymore because of this dreaded bug. Already lost a game, it was so infuriating having this card in hand while my opponent was casting removal on my creatures with ETB triggers and casting it just to have the game crash before I could choose which tier of the card to cast. I really hope this will get resolved soon. A compensation for everyone who suffered from this nasty bug would be nice too. Good…
3 votes -
Bug serveur boutique
Le jeu crash à chaque fois que j'essaie d'accéder à la boutique ou aux boosters récupérés.
Le chargement se lance mais crashe ensuite.
J'ai réinstallé plusieurs fois le jeu mais le bug persiste.
Merci de votre aide.1 vote -
Mac Crashing on Loading initial screen
I am constantly crashing out of the client during the loading initial scene phase.
10 votes -
App is crashing a lot since last update
Hey MTGA development team. Since your last update, the game is crashing a lot. It already happened in different parts, homepage, deck editor and mainly during battles. The game just close out of nothing. I have and updated android version on a Samsung Galaxy S10.
20 votes -
Bug whit Oculus and Manifest hability
When I cast Oculus the game crash, same whit Manifest hability "turn inside out" or "look the top Two cards" for example Jaya loyal hability and many words and images are in black on cards
1 vote -
whiskervale forerunner is crashing my game everytime I play it
Everytime I play whiskervale forerunner It will crash the game immediately, I reopen the game and it will just put me in this screen looping until I assume the game has made me lose from being AFK, this is part of my standard ranked game deck and im sure if affecting others who play it, needs fixing immediately I've lost plenty of ranked games today because of it.
1 vote -
Ever since Avatar install game crashes all the time
The game crashes on my Android phone ALL THE TIME ever since the Avatar installation.
Sometimes I can get 1-2 hands in without a crash, but I think it may be related to card mechanics in my/opponent's deck.
It crashes during gameplay and if I try to reload to rejoin the match, the app crashes immediately again.
It crashes when opening packs of cards or lookong at My Collection
This has made the game totally unplayable and makes me look like a bad sport /roping my opponents
1 vote -
Game crashing
Game keeps crashing in the middle of final fantasy events ive paid gems for and I keep getting this loading screen after before it crashes again
3 votes -
Game crashes on bounce spells
Whenever I or my opponent cast any bounce spell and target something, my game immediately glitches out and crashes. It crashes everything that's going on in the background like music too. I've tried it with nothing else on in the background, still crashes. I'd love to play the game and play ranked, but I legitimately cannot play the game if I have any bounce spells or my opponent has them.
8 votes -
Quick draft crashed
Game crashed during quick draft wilds of eldraine and we got a loss...
3 votes -
Bug - Need more processing power for duels. - Bug!
A mix of Extravagant Replication and Doubling Season, especially with Elspeth? Causes a lot of creation of tokens.
This is fine and works as intended, however once the number of tokens gets high, the matches often crash and/or start running slow. Multiple duels I've had end in "GreError" now, because there are just too many interactions for the limited processing power you provide per match.
3 votes -
Game crashes whenever Mox Amber is played
Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table
13 votes -
Game crashes when starting match
Game crashes when I start a match, when an opponent is found the game closes itself, when I restart it I’ll be in a game, looking at my opening hand. And also after a ranked match, my ranking doesn’t increase or decrease it just stays at gold rank 2
7 votes -
mac client crashing
With the newest update (8/1/2025) The mac client always crashes on startup. I've tried fresh reinstalls and reboots, etc. Nothing works.
4 votes -
mac crashes
I am surprized by number of reported bugs for Mac but I think my issue not yet reported.
Yes, I had some performance issues or screen clipping issues but generally I was happy with Mac experience.
Today it started crashing right after loading screen. So it is not like other users say once a day or after a game session.
I cannot access game at all right now.
I tried removing game data and redounloading client from Epic, nothing changed.
4 votes -
MTG Arena crashes at launch
Since over a week I can't play the game because when I launch the game on my mac the game crashes as soon as it launches. It basically opens and does update and crashes after.
I'm on a Macbook Pro M1
Sonoma5 votes -
Crashes
After this last update the game constantly crashes and is now unplayable. I am playing on android. If I sit and wait for the home screen to actually load, which is very long and maybe even after several restarts, then everything lags and does not move fluidly. I will click to start a match and the screen will freeze for about 45 seconds and then I get a pop-up that says unable to start match. Deleted and reinstalled app. Then would not even load past the initializing load page.
3 votes -
MtGA crashes during loading screen since Aetherdrift Update
As title says
I can't get MtGA to start since the last update because it crashes during startup.
Process: MTGA [1165]
Path: /Users/Shared/*/MTGA.app/Contents/MacOS/MTGA
Identifier: com.wizards.mtga
Version: 2025.45.0 (0)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501Date/Time: 2025-02-11 20:48:10.4515 +0100
OS Version: macOS 14.6.1 (23G93)
Report Version: 12
Anonymous UUID: B953EFE9-57BF-40AC-84ED-873DDD2AB3A1Time Awake Since Boot: 430 seconds
System Integrity Protection: enabled
Crashed Thread: 42 Loading.PreloadManager
Exception Type: EXC_CRASH (SIGTRAP)
Exception Codes: 0x0000000000000000, 0x0000000000000000Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process: MTGA [1165]10 votes -
Match category bug
After I load the game and click the play button in the lower right and then try to switch from the events tab of match category to either find match or recently played the game will either suffer huge performance issues or just crash outright.
1 vote
- Don't see your idea?