MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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9212 results found
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Mastery Pass gaave wrong Packs
Level 4 of the Mastery Pass gave EoE packs instead of Lorwyn packs
9 votes -
EOE packs instead of ECL packs from pass reward
Level 4 in the premium mastery pass says it comes with three ECL packs, but instead I received three EOE packs.
8 votes -
Incorrect mastery pass rewards
Received wrong packs from mastery pass level 4, got 3 EoE pack instead of lorwyn ones.
8 votes -
Lorwyn Eclipsed Mastery Pass bug
Mastery pass rewards bug - The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.
9 votes -
Wrong packs being awarded
Like others, I did not receive Lorwyn packs when I reached level 4 of the Mastery; I received EOE packs instead.
9 votes -
Bug in the tutorial mission - confront the assault creates no tokens
During the fourth tutorial mission, the game wants me to use “Confront the assault” card to stop the attack with three tokens. However, after using the card on both IOS and windows - the card simply activates, burns mana, goes to the graveyard but no tokens are created. I am then left stuck in the battlefield as the game does not allow me to click “no defenders” but I also have no tokens to click and select as defenders.
As such, I cant complete the tutorial and thus I cant play the actual game.23 votes -
Edge of eternties packs by mistake
At level 4 of the new mastery i should have received 1 lorwyn pack by default and 3 more lorwyn packs from the purchased mastery, instead i got 3 edge of eternities packs, a few friends had the same bug, is it possible to get the actual lorwyn packs? Thanks
9 votes -
Lorwyn Eclipsed Arena Horribly Optimized
The new arena/map for Lorwyn Eclipsed is horribly optimized on PC/Steam. A game will load and then FPS just drops to 5-10. No other arena/map has this issue. Game is basically unplayable on that specific map.
6 votes -
Quick Draft Quest
The quick draft quest is still not working. I used my 5K gold to do the Aetherdrift quick draft, went 4/3, did not receive any progress on the "complete 3 quick draft matches" quest or my 1K gold. I play on PC and my Iphone. Also, when I click into the quest to be navigated, nothing happens, I just remain on the home screen tab. Please fix.
46 votes -
Cards in hand hidden on mobile
Since the August 19 EOE Alchemy update, cards in hand on Arena Mobile are very small/cut off by the bottom of the screen.
22 votes -
etali
its the same bug as what someone else put on here about how it didn't give me the option to cast spells for free with Etali Primal Conqueror and this happened in the arena cube draft that was put on recently. The resolve button just came up without giving me the choice to cast either spells. Nothing in the game prevented me from playing them and I ended up losing the game in arena cube draft when I would have won if I had been able to cast the spells from the etb trigger of Etali.
19 votes -
kotis
after the new update (9/16) Kotis , fang keeper cannot cast spell that are been exiled when he deals damage to an opponent, they just end in the exile.
20 votes -
Deck Type List Blocked in Deck Details
When viewing the deck details, if you click to change the deck type, the drop down menu is appearing behind the panel below it making it impossible to choose a new deck type.
8 votes -
Toph profile picture doesn’t show up in game
Toph profile picture doesn’t appear while in game, instead it’s Vivian I believe. Everywhere else it’s Toph.
12 votes -
My companions page is empty
When I go to the "Select Companion" section while building a deck the page is empty. I can see me companions on my profile tab and can change the one used by default.
9 votes -
Golden Pack issue
I know you have some kind of issues going on with Golden Packs since the "Avatar: The Last Airbender" set came out. However, I just opened a Golden Pack and received gems for some rare card I already had 4 copies of. I thought the entire idea of Golden Packs was that I would be receiving rares / mythic rares that I did NOT have 4 copies of. What happened?
8 votes -
auto passed my turn with lions eye diamond
playing in the new power cube i was playing storm. i cast a lions eye diamond with an echo of eons in hand. before i could sacrifice my l.e.d the game auto passed my turn before i could do anything. next turn my echo of eons gets exiled from my hand...
11 votes -
Midweek Magic: Jump In!
My deck in this event, Rebelling Bounty Hunter, has 13 non-land cards. Yes, I have 27 lands in a 40-card deck. After 10+ attempts, it has proven futile to try to win a game with this deck. In most games, I only draw 2-4 playables and always have land in my hand. I truly don't understand why a deck with the highest cost card being 5 mana has so many lands. This will be the first midweek magic I am unable to complete since they started.
12 votes -
Bug during the tutorial
While playing the tutorial, during the 4th opponent, it has a bug.. it will not allow me to block but to move forward, I have to block.
26 votes -
cannot start a match
match making stalls in various stages sometimes abandoning the match after some time other times stays stuck without the opportunity to keep or mulligan
9 votes
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