MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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482 results found
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App crashes on launch (Android)
After the March 18 25 update, the app crashes after it finishes loading but before I get to the main screen. It reaches the point where it says "Waiting for Server" and then crashes back to my phone's home screen
4 votes -
Bug in iOS version with exalted sunburn + dlakovan encampment
Had this happen twice. I have 10 sunburn tokens on the board, attacking with dlakovan encampment activated (Thus expecting 1024 warriors to pop into existence attacking), and it just churns as my countdown clock starts running like I haven’t finished making my move, and then crash to a draw.
1 vote -
Can't Finish Brawl Games
For about three weeks now, while playing Historic Brawl, my game has crashed if it goes past a certain length of time. I have played other formats such as Timeless Best of One and Jump In events, and no matter the length of time, the client doesn't crash. For some reason, while playing Historic Brawl, it crashes all the time. I haven't timed it yet, but I would say around 8 to 10 minutes, my game will crash/close out. Every time I try to go back in, it will attempt to put me back in the…
1 vote -
Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.
When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...
Hello, it's sad but the bug persists.
Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…76 votes -
"Waiting for the Server..." crashes on MacOS Sequoia
After the latest Arena update from the Duskmourn release, I have been experiencing a persistent issue where the "Waiting for Server..." screen appears for extended periods of time in the middle of gameplay.
The disconnection happens at seemingly random intervals and can last for several seconds to indefinitely. Restarting the client will get the game started again but with a misrepresented board state.
MacBook Pro M1, macOS Sequoia 15.0
I have attached game logs of right after a client restart, as well as a log during gameplay (coincidentally right before one of these crashes took place)
8 votes -
Infinite loop bug
Infinite loop bug for toph and scute swarm. If you get 250 copies of scute swarm it for one won’t make any more, but the game logic borks while deleting the old copies and crash the iOS app. Had this happen during the game 4 times. Should have made close to 3000 plus scute swarm but bug prevented it. Multiple game crashe.
1 vote -
Heliod, Sun Crowned is crashing my game.
Whenever I cast Heliod, Sun Crowned it crashes my game as it enters the field. This also happens when my opponent will play Heliod.
5 votes -
game crashing mid match
Game has been crashing mid match. issue occurs randomly. at first it was happening after the 1st or 2nd action of the match (playing a land and such). the game would freeze then say it was reconnecting to the server before exiting the match. restarting the client didn't help. after 3 such crashes i used the repair option and it seemed to resolve the bug. not long after, the issue occurred again but much later in the match.
3 votes -
My draft lagged and arena crashed
Arena crashed during draft and i couldnt log in again, constantly reciving the connection lost...
Even tho i have internet access4 votes -
Draft crashed
The system crashed just as we were moving to pack number two in my edge of eternities draft. When it finally came back up, there was no indication. I joined the draft and my draft token was still gone. It occurred at approximately 12:02 PM eastern standard time Tuesday, July 29.
2 votes -
Game crashes
My game crashed after matchmaking. I am assuming this had to do with something related to my opponents name or deck because I played a bunch of games in a row and then just could not get this one particular match to load while using the iOS client.
2 votes -
recurring game crashes on mobile after last update
After the latest update, the game crashes after a few minutes of playing on mobile, automatically closing the app.
5 votes -
omniscience with terra and doubling season 1 billion doubling seasons crashing game wont relog in
i played an infinite combo player and the game allowed him to create over a billion token copies of doubling season with terra and a billion omniscience copies. it crashed my game on ipad and i couldnt log back in because the game would crash once it tried to recreate the game state. i dont think this is just my device. i think the game instance was also frozen. there should be a limit to the number of instances of one permanent or spell that should be chosen instead of the game trying to generate literally over a billion…
1 vote -
Game immediately crashes on launch
After the update, I was receiving a black screen after the initial loading screens processed so I tried uninstalling and reinstalling the game.
Now, the game instantly crashes when I try to launch it. The message i get is "Something went wrong with Magic. Magic closed because this app has a bug. Try updating this app after its developer provides a fix for this error."
I was able to play just fine as recently as yesterday. On Android (S24 Ultra).
4 votes -
App crashing in iOS when card is returned to hand
I’m playing on iOS on an iPhone. Every single time a card is returned to my hand or my opponent’s hand from the battlefield, the app crashes and I return to my phone Home Screen. The app also crashes every time I activate Prime Speaker Vannifar’s ability to search my library.
6 votes -
Game crashes after last update
After the most recent update, the game takes 5 minutes to load, then crashes and automatically closes.
3 votes -
Game crashed and I cannot reopen it.
The game crashed during my draft game. I am now getting the following error message "an error occured. Please restart or exit the application". The options check status, reconnect or exit. Reconnecting produces the same error message as does exiting and restarting the game. I cannot add the log as I cant open the game to capture it.
6 votes -
return to hand
Game Crashes When Cards are Returned to Hand
1. Either player uses an effect that returns a card to hand, including unsummon, self-bounce
2. Android
3. Whenever either player has a card returned to hand, the app crashes
4. I would expect cards to be returned to hand and the app not to crash
5, i cant really screenshot it and i don't have video capture on my phone1 vote -
Nova Hellkite crashes client
Version 2025.52.40.4732 on android.
Phone: z fold 7
Playing the card Nova Hellkite for warp cost crashes the client, the card is impossible to play without crashing.
Reinstalled multiple times, issue persists. Only occurs with nova Hellkite, other warp cards are unaffected.
2 votes -
Fabled Passage Crashes game
When playing a brawl game with Kotis, I played fabled Passage as my turn one Land, it highlighted the land but never played it and my screen froze and forced me out. Upon reentry to the brawl game, I attempted the same play as above and the same results happened.
5 votes
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