MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3378 results found
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My game suddenly froze in the middle of a ranked historic match, and then went back to the main screen with my match just now with absurdum.
Out of nowhere, the game just froze and didn't do anything. Instead, without any mention of error or anything, it brought me back to the main menu and gave me 2 packs for no reason (cool, but why?). After that, I tried to play a game again, and went back to that same game. However, when I did, I was already losing because I probably missed at least a turn or two and lost that match along with some points in my link. I tried to look at the current bugs list but couldn't really find something that was relevant to this...
Out of nowhere, the game just froze and didn't do anything. Instead, without any mention of error or anything, it brought me back to the main menu and gave me 2 packs for no reason (cool, but why?). After that, I tried to play a game again, and went back to that same game. However, when I did, I was already losing because I probably missed at least a turn or two and lost that match along with some points in my link. I tried to look at the current bugs list but couldn't really find something that was relevant…
1 vote -
week 3 of client stuck on "waiting for server" spiel
OS: mac
issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a main screen after a card game)OS: mac
issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s…1 vote -
week 3 of client stuck on "waiting for server" spiel
OS: mac
issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a main screen after a card game)OS: mac
issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...)
ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.
expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s…1 vote -
1 vote
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Power rangers collab suggestion
Just a suggestion but I think it would be crazy cool if we seen a power rangers set drop, I feel like it has crazy potential in the world of magic and been thinking about it ever since I seen the avatar set drop
1 vote -
I received 4 orbs (3+1) as a result or experience gained from the downtime but when I went to spend them there was only 1.
I received 4 orbs from levelling up as a result of the experience given from the downtime today. When I went to the mastery area to spend them I only had 1 to spend.
1 vote -
Masamune knighthawk does not force opponent to block
When i had masamune on vampire knighthawk it did not force opponent to block even when they had creatures available to do so. In one of the images i posted you can see it went past the creatures able to block. My timing for images could have been better. Occured at 6:52pm pst time
1 vote -
Unable to spend tokens after ECL release
I can't change deck format or spend wild tokens since the newest update
2 votes -
Mastery Pass Lorwyn Eclipsed Wrong packs EoE instead of ECL
I got 3 packs of EOE when I reached LVL4 of the Mastery pass, instead of the 3 Lorwyn Eclipsed that show up in the mastery section.
2 votes -
disconnected
i have to preface this by saying this was not a network disconnection. i was disconnected from a match, and sent back into the main menu. there was no way of returning into the match from the game, and the event showed neither a game loss nor a win. i restarted the game and returned to the match, having lost the turn i would have won the match in. i have encountered this bug before, and always having to face the risk of a DC due to a game bug makes it very hard to dare to put any money into the game, as the game might just give me a game loss for no reason.
i have to preface this by saying this was not a network disconnection. i was disconnected from a match, and sent back into the main menu. there was no way of returning into the match from the game, and the event showed neither a game loss nor a win. i restarted the game and returned to the match, having lost the turn i would have won the match in. i have encountered this bug before, and always having to face the risk of a DC due to a game bug makes it very hard to dare to put any money…
2 votes -
Lorwyn Jump In Packets Not Appearing
Hi, I ran several Jump In! events (I believe six) and only old packets showed up. I didn't see a single new packet from Lorwyn despite playing against others with the new packets and having the Lorwyn lands in my decks. I understand there's a chance I could just be unlucky (I think?) but after having seen some other posts about similar issues online I figured I might have just encountered a bug.
2 votes -
Twilight Diviner not triggering
Twilight Diviner is bugged and does not trigger the token making when a creature entered.
2 votes -
アリーナ 想起コスト 支払い時のバグ、動作不良について
アリーナ ios ランク戦 でマッチングし対戦中、こちらの手札から欺瞞や幽愁を想起コストで唱えるべくカードをスワイプして、同じ2色(例、青青や黒黒や緑緑)を支払うのボタンを押した時に、通常自動的に選択した色マナが支払われるべき所、動作が止まって処理がなされず、自身の持ち時間のみが経過してしまい、その後の操作ができないまま、待ち時間が経過してターンを対戦相手に返してしまう、もしくは敗北してしまう、という現象が起きます。対策をお願いいたします。
2 votes -
Mythic wild card consumed with no card given
Used mythic wild card to add mythic card to my deck using the "complete deck" feature that automatically uses wild cards you have to get the cards you dont have in deck.
My mythic wildcard was used but no card was added.
I had one copy of the card but a second was not added.I would like my card or wildcard back please.
2 votes -
don't receive my season rewards
it's the second time i don't receive my season rewards... last week, that was for the gold rank and yesterday for the platinum rank.
What should i do to resolve the problem ?
1 vote -
Bugs
Game is trash.
2 votes -
Changeling Interactions are Bugged
From what I've seen a lot of interactions with changeling are bugged. Any card that needs a specific creature type should be able to use a changeling card, but they aren't working. There are two other open bugs, and mine specifically was that I could not use a creature with changeling to satisfy a "Behold a Kithkin" cost.
2 votes -
midweek event: jump in
I chose the Giant(WR), then the Elemental(RU), but the lands are 7 plains, 4 mountains, 4 Islands and 1 Steam Vents, while there are only 2 cards with hybrid mana is white
2 votes -
Match was quit when I was about to win
I didn't manage to screenshot this, but I was in the middle of a Lorwyn Eclipsed draft game and on the penultimate turn when I was about to win, a message came up saying "Waiting for Server", and then the program simply took me back to the draft menu screen.
This negatively impacted my draft experience, especially given I had just spent money on gems to draft.
I unfortunately was unable to capture the exact moment as I was not sure what was happening until it was already over.
1 vote -
Opponent activating Northampton Farm causes turn to end
Playing tmnt limited on iOS. I cast an Anchovy and Banana Pizza during my first main phase, targeting my opponents creature, opponent activated Northampton Farm in response to exile the creature I targeted. When it resolved, my turn was automatically ended pre-combat while I had mana up, cards in hand and creatures on the battlefield.
1 vote
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