MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3288 results found
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perilous snare bug
when i use skyclave apparition to exile opponent's perilous snare, the one perilous snare exciled didn't return to battlefield. who know why
1 vote -
Unity UI / text rendering crash during gameplay.
While on my own turn and with the timer running, I was unable to select a target for a spell.
++ Since the latest update, MTG Arena has been experiencing multiple crashes and frequent severe lag, including roughly a 50% drop in frame rate. These performance issues persist until the client is restarted.
I have already completely reinstalled MTG Arena, but this did not resolve the problem.
Please see the attached log, which shows a Unity UI / text rendering crash.
2 votes -
Bug: unable to purchase mythic bundle
Unable to purchase mythic wildcard bundle. Tried clearing data cache reinstalling logging out.
1 vote -
Can’t select unit to block
I can’t select my unit to assign a blocker in this battle. It caused me to lose the match. I believe this is a bug with the app.
2 votes -
eaten alive slasher
Eaten Alive was not exiling Unstoppable Slasher in my standard ranked game, instead he came back with his counter.
1 vote -
Connection Lost
I play almost every day and usually within 5-15 minutes of playing I get “Connection Lost.” If I click “Check Status” it says everything is operational; if I click “Reconnect” it blinks or trys for a few seconds before displaying “Connection Lost” again.
If I click “Exit Game,” and reopen MTG Areana it asks me to login. When I do it says, “A unexpected problem occurred (Error code: -1). Please try again.” It usually takes at least 5-10 tries before I can log in, and when I do there is almost always an error referring to "assets" followed by an update that takes 5 minutes or so.
This occurs during gameplay/drafting.
I play almost every day and usually within 5-15 minutes of playing I get “Connection Lost.” If I click “Check Status” it says everything is operational; if I click “Reconnect” it blinks or trys for a few seconds before displaying “Connection Lost” again.
If I click “Exit Game,” and reopen MTG Areana it asks me to login. When I do it says, “A unexpected problem occurred (Error code: -1). Please try again.” It usually takes at least 5-10 tries before I can log in, and when I do there is almost always an error referring to "assets" followed by an…
1 vote -
Effect menu disappears/ kicked to menus (play/shop)
I do play on iOS. I go to active an effect and the option to pay mana manually or auto disappears and after a minute kicked to the menus. I can move to different tabs and if I select play fast enough the timer has passed my turn and it’s half way through my opponent’s turn. I can still highlight cards and see my opponent doing emotes or looking at cards.
1 vote -
sephiroth, fabled solider
sephiroth just triggered twice , first when the token died then after he transformed I got hit for the same tokens dying, they werent even on the stack anymore.
1 vote -
the most unoptimized game ive ever seen how does a mobile game stutter and drop its pants on a 5070 figure it tf out or dont put 90$ decks i
the most unoptimized game ive ever seen how does a mobile game stutter and drop its pants on pc with a 5070 figure it tf out or dont put 90$ decks in the shop of a game that can barely function on modern hardware. Or if u read this wotc drop 30 more universes beyond sets in the next 3 years cuz f it nothing matters milk her till shes dry.
1 vote -
Mirror of Life Trapping Bug
When I have Mirror of life trapping in play, I don't know how to replicate it but on some occasions when a creature gets cast and the mirror of life trapping triggers, the game will partially freeze. I can still minimise and maximise my hand and I can still access the menu but the triggers in the stack don’t process. And no matter how long I wait, even the gameplay timer doesn't activate and I'm just stuck in the game. I have also attempted to concede in game but then the game will completely freeze. Only fix I have found is to close the app and reopen and reconnect. When this occurs, it seems that it also occurs to my opponent because I reconnect into a game but then it seems that my opponent is non-responsive unless they figure out that there game is frozen too.
This bug is occurring on an iOS platform. I have an iPhone 13 Pro Max with iOS version 18.5. I have had this issue for about a good 6 months. I have managed to collect a log at the time of it freezing however I can’t differentiate the logs so I’ve attached all the logs for from my latest session.
When I have Mirror of life trapping in play, I don't know how to replicate it but on some occasions when a creature gets cast and the mirror of life trapping triggers, the game will partially freeze. I can still minimise and maximise my hand and I can still access the menu but the triggers in the stack don’t process. And no matter how long I wait, even the gameplay timer doesn't activate and I'm just stuck in the game. I have also attempted to concede in game but then the game will completely freeze. Only fix I have found…
1 vote -
Earthbending sacrifice lands
I earthbent airship engine room, then it only made me pay 2 mana to sacrifice it to draw a card
1 vote -
Color Challenge not pairing correctly
Trying to do the color challenge. Description clearly states that I should be paired against someone using the same premade monocolor deck, yet twice in a row I have been paired against someone clearly using a constructed deck of a significantly higher power level than the precon used in the challenge.
1 vote -
mastery
The hassle of claiming Mastery Orb rewards
When redeeming Mastery reward orbs, each one triggers a loading screen, which is frustrating. Please make it possible to claim them all at once.
1 vote -
Stoke the flames causing mobile client to crash
Casting Stoke the Flames in the Powered Cube is causing the android client to crash.
1 vote -
Ranked matches being auto conceded on my side (not the rope)
Twice this evening the game has Auto-Conceded on me (one on my opponents turn, and once on my turn)
1)Both interactions were mid-trigger abilities hitting the stack
2)There was no delay in play (no rope burndown)
3) There was a lot of interaction and ability triggers
4) both matches had board states which were heavily in my favor (the first one was 2 triggers away from a direct damage to my opponent who was on 1 life)could you advise what will happen with this, as it is really disrupting my ability to have a fair game
(I've omitted the logs, as on the first attempt to post it timed out - i assume due to the log file being 37MB)
Twice this evening the game has Auto-Conceded on me (one on my opponents turn, and once on my turn)
1)Both interactions were mid-trigger abilities hitting the stack
2)There was no delay in play (no rope burndown)
3) There was a lot of interaction and ability triggers
4) both matches had board states which were heavily in my favor (the first one was 2 triggers away from a direct damage to my opponent who was on 1 life)could you advise what will happen with this, as it is really disrupting my ability to have a fair game
(I've omitted the…
2 votes -
Skipping to combat with treasure available to cast sorcery speed spell
I've had it happen to me a couple of times now where I have a treasure token available to be able to cast a sorcery speed still in my first main phase after casting a spell, but the treasure is necessary to cast the spell at sorcery speed. However, immediately upon casting a spell that uses enough mana to require the use of a treasure token to cast a sorcery spell still in my hand, it jumps to combat without giving me the opportunity to cast the additional spell at sorcery speed.
This has happened on the pc steam client.
2 votes -
Disconnect Spinning Wheels
Arena always disconnects after remaining idol for several hours from the server and never reconnects when clicking on reconnect without having to completely closing Arena and reopening it
1 vote -
Avatar temples
Temples are giving activation based on other temples activation vs temples put into play as is per the rules. Major bug that needs corrected
1 vote -
put back to draft overview mid game
I was mid-game, when suddenly I got "waiting for server", and then my game went back to my draft overview page. I was even able to try and queue up. It turns out the game was still secretly going on in progress - when I quit and restarted the client I was put back in my draft game having used up timeouts and passed to the next turn. Definitely confusing for the client to behave this way and give me no indication that the game was still happening.
1 vote -
Price of arena power cube
Its just wild that you have to pay $10 to play in a single event where you don't even get to keep the cards. The cost of this game is prohibitively expensive and it's sad to see people's love of drafting get taken advantage of for a cash grab. This post feels like a shout into the void but I hope wizards sees it and takes a bit of it to heart.
1 vote
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